HomeSupport systemWordPressKuteShopMy Accounts Page Error
  • Customer

    My Accounts Page Error

    Posted by: tayoososanya Oct 4, 2016 at 07:52 (8 year ago)
    Hello, I am having an issue with my accounts page. It leads to another website even when I have not changed its config. http://pix.my/sGeq3ftr
    How do I restore my accounts page to its original page url and where do I go to edit that setting. I await your prompt response.

    Thank you!
  • Customer

    Posted by: Kazim Vu, Oct 4, 2016 at 09:30 (8 year ago)

    Hi tayoososanya,
    We got your question. Could you please send us your admin login + FTP account (domain, username, password, port numbers) via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Look forward to getting your reply!
  • Customer

    Posted by: tayoososanya, Oct 4, 2016 at 10:06 (8 year ago)

    Details are below
  • Customer

    Posted by: Kazim Vu, Oct 5, 2016 at 00:56 (8 year ago)

    Hi tayoososanya,
    We can not login your backend. Please check it again and let us know.
    Look forward to getting your reply!
  • Customer

    Posted by: tayoososanya, Oct 5, 2016 at 10:03 (8 year ago)

    Please see below. works for me
  • Customer

    Posted by: Kazim Vu, Oct 5, 2016 at 17:39 (8 year ago)

    Hi tayoososanya,
    About your case, we need help from our developers. We will answer you soon when we get the result from them.
    Thanks for your patient!
  • Customer

    Posted by: tayoososanya, Oct 6, 2016 at 19:00 (8 year ago)

    Okay.

    How soon can this be looked into?

    Please I am working with a deadline.

    I await your kind and swift response.

    Thank you.
  • Customer

    Posted by: Kazim Vu, Oct 7, 2016 at 08:48 (8 year ago)

    Hi tayoososanya,
    Your issue fixed. Please check it and let us know intention.
    If you have other question. Please contact us.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Oct 7, 2016 at 08:56 (8 year ago)

    To restore My Account page, you need to create a new page (Ex: My Account) and add this shortcode: [woocommerce_my_account], Please do it and let us know your result.
    Thank you!
  • Customer

    Posted by: tayoososanya, Oct 7, 2016 at 10:37 (8 year ago)

    successful.

    Thank you!!!
  • Customer

    Posted by: Kazim Vu, Oct 7, 2016 at 11:13 (8 year ago)

    Hi tayoososanya,
    We are very glad when your problem solved.
    If you are satisfied with my support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with us.
    Sincerely,
    Kazim Vu.

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