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Adding Theme content and Display

By cuecreative in PrestashopBoutique, Aug 9, 2016 at 15:11

thanks for you doc. will get back to you on that.

In various places through different settings, you have 'Custom class' with text in the boxes like 'block-paralax3'.
Do you have a reference list of these classes and where they can be applied?

 26

By: cuecreative
8 year ago Aug 20, 2016 at 21:41

Features Products

By cuecreative in PrestashopBoutique, Aug 20, 2016 at 22:13

2

By: cuecreative
8 year ago Aug 20, 2016 at 22:13

Newsletter

By cuecreative in PrestashopBoutique, Aug 20, 2016 at 22:53

1

By: cuecreative
8 year ago Aug 20, 2016 at 22:53

Footer doesn't display

By tampoppie in WordPressBoutique, Aug 10, 2016 at 14:30

NOTE: We will close your ticket numbers http://support.ovicsoft.com/topic/show-topic/21908. Because it's made hard for us to manage all of the queries within this forum, hope you understand us. For easier way, you can list all your questions in a document file and attach it here, we will answer you as soon ...

 6

By: Kazim Vu
8 year ago Aug 22, 2016 at 02:18

Problem with Configuring Men, Women Category and brands

By cdarling in PrestashopBoutique, Aug 21, 2016 at 20:03

1

By: cdarling
8 year ago Aug 21, 2016 at 20:03

Page Speed Test

By weerapol in WordPressKuteShop, Aug 21, 2016 at 20:09

Hi weerapol,
We are very sorry when hearing that. Please try using some methods below to improve the loading speed:
1. Install Supper cache plugin
2. Enable Ajax on your site as the attachment screenshot.
3. Contact with your hosting administrator to increase the speed
Hope it useful for you!
Thank ...

 1

By: Kazim Vu
8 year ago Aug 22, 2016 at 02:21

KUTE THEME 505 ERROR WHEN ACTIVATED

By idmaintzain in WordPressKuteShop, Aug 21, 2016 at 10:21

Hi idmaintzain,
We just checked your backend. We can not see your product images in Media Library(you can see the attachment screenshot). What's happen on your site? and you should also update your theme upto the latest theme version (now it is version 1.5.3.5). Please let us know your ...

 3

By: Kazim Vu
8 year ago Aug 22, 2016 at 03:18

How to install Kuteshop and theres any documentation for install it??

By whinnagallery in WordPressKuteShop, Aug 19, 2016 at 03:35

Hi whinnagallery,
Your issue solved, the revolution slider plugin works, Please check it.
If you have any question, please contact us. We will help you as soon as possible
Thank you!

 3

By: Kazim Vu
8 year ago Aug 22, 2016 at 09:57

Translations

By BorisWebdesign in WordPressKuteShop, Aug 18, 2016 at 12:52

Hi BorisWebdesign
Perhaps the Loco Translate plugin can not support fully your language. We can not help you much in this case. You can consult the WPML plugin for multilingual. Here is WPML home page: https://wpml.org/
Thank you!

 3

By: Kazim Vu
8 year ago Aug 23, 2016 at 09:30

Contact Block

By cuecreative in PrestashopBoutique, Aug 22, 2016 at 12:31

Hi mate.

We'e viewed the issue that you mentioned above. It related to css. file. We will help you to solve directly on your site this problem. Could you please provide us your FTP account? And remember that: back - up both your database and source - code before giving us ...

 2

By: yame
8 year ago Aug 23, 2016 at 08:40

demo products

By cuecreative in PrestashopBoutique, Aug 22, 2016 at 13:12

Hi mate,

Thanks for your contacting with support service. We re-viewed the link already. Could you please explain more details about your problem that you are getting? We will support timely and easily when we are clear what you meant.

Looking forwards to getting back your reply soon.
Regards.
Yame

 2

By: yame
8 year ago Aug 23, 2016 at 08:17

Ovic Page Link Module

By cuecreative in PrestashopBoutique, Aug 22, 2016 at 13:21

Hi mate.

We would like to check your site and see the problem that you are getting, then we will give you the solution for this.
Please provide us your full permission to access to your site.
Thanks and looking forwards to getting back your reply soon.

Regards.
Yame

 2

By: yame
8 year ago Aug 23, 2016 at 08:52

PREV' and 'NEXT

By cuecreative in PrestashopBoutique, Aug 22, 2016 at 13:22

2

By: cuecreative
8 year ago Aug 22, 2016 at 13:22

Removing the Compare Button

By sommerbranding in WordPressBoutique, Aug 16, 2016 at 19:04

Hi sommerbranding,
It works. Please let us know your intention.
Thank you!

 14

By: Kazim Vu
8 year ago Aug 23, 2016 at 08:36

Checkout

By elcamilo in WordPressBoutique, Aug 16, 2016 at 13:06

Hi elcamilo,
We think you install much the plugin, it uses for your intention. We can give you an instruction like that, we do not support for the customize work so we can not help you much in this case, you need to custom your site follow your intention, ...

 5

By: Kazim Vu
8 year ago Aug 23, 2016 at 07:43

Regarding Visual Compser

By amitaroraonline in WordPressKuteShop, Aug 12, 2016 at 19:25

Hi amitaroraonline,
Because, there are differences in the structure of each option. If you want to change you have to rebuild it. Otherwise we will not need more options like that. Hope you understand.
Thank you!

 13

By: Kazim Vu
8 year ago Aug 23, 2016 at 07:16

Mega Menu Issue on Mobile (Bug?)

By wpbullscom in WordPressBoutique, Aug 23, 2016 at 06:23

Hi wpbullscom,
We checked your site. However we did not get the same problem as you mentioned. Could you send us the screenshot to describe it?We check on iphone 4,5,6. It's still working well. You can see the attachment screenshot.
Thank you!

 1

By: Kazim Vu
8 year ago Aug 24, 2016 at 03:21

Some features are not working like the demo site

By anamuliut in HTML TemplatesKuteShop, Aug 23, 2016 at 06:25

Hi mate.

We sent you the solution for this issue many days ago. We strongly hope that it works well now?
We will close this ticket. Please feel free to contact with us if you have any problems.

Best regards
Yame

 2

By: yame
8 year ago Aug 31, 2016 at 09:21

The website is not showing all the images

By MlikeMind in PrestashopSuperShop, Aug 19, 2016 at 04:19

Hi mate.

I sent your the solution for your issue may days ago any I have not received any your replies.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 11

By: yame
8 year ago Sep 19, 2016 at 02:44

Composer and Shop Pgae

By tntrends in WordPressBoutique, Aug 10, 2016 at 14:42

Hi tntrends,
If you have any question, please contact us. We will help you as soon as possible.
Thank you.

 20

By: Kazim Vu
8 year ago Aug 23, 2016 at 10:12

Change color in widgets?

By websiteowner in WordPressKuteShop, Aug 23, 2016 at 09:26

Hi websiteowner,
We got your question. You need to go to backend>>Theme Options>>Color>>Price color>> choose the color you want. DO NOT forget click on the SAVE button. Reload your page and see your result.
Thank you!

 1

By: Kazim Vu
8 year ago Aug 23, 2016 at 09:58

VISUAL COMPOSER cannot used in header and footer section

By ngthau in WordPressBoutique, Aug 23, 2016 at 09:36

Hi ngthau,
Thank for contacting us,
Good jobs. If you have any question, please contact us. We will help you.
Thank you!

 2

By: Kazim Vu
8 year ago Aug 23, 2016 at 10:09

missing Product Category , Brand , Mega Menu options on

By amrqudah2 in WordPressBoutique, Aug 23, 2016 at 16:07

Hi amrqudah2 ,
We got your question, because you have not enable it that why you can not see. To enable all, you need to go to backend>>Appearance>>Menus>> Screen Option and then you can enable them(You can see the link image below).
http://www.awesomescreenshot.com/image/1508381/cb7835481e8bbd0e1397349f8f987a3e
If you have any question, please contact us. We ...

 1

By: Kazim Vu
8 year ago Aug 24, 2016 at 01:16

Problem product tabs -Active-

By alejandra73 in PrestashopBoutique, Aug 23, 2016 at 16:57

Hi mate,

Our coder updated your issue into the update version 1.0.4. You can go to themeforest.net to download this.
Please follow the change_log to update the needed files.

For any queries please feel free to contact us.
Sincerely,
Yame

 2

By: yame
8 year ago Sep 1, 2016 at 01:40

Create regular product page

By cuecreative in PrestashopBoutique, Aug 21, 2016 at 18:36

new admin login:

 7

By: cuecreative
8 year ago Aug 23, 2016 at 18:30

Pagination issue

By klevans123 in WordPressBoutique, Aug 13, 2016 at 18:11

Hi klevans123,
Could you re-check it on another phone? Maybe your phone can still cached on the browser. Please let us know your result.
Thank you!

 14

By: Kazim Vu
8 year ago Aug 24, 2016 at 09:12

blog post sidebar not showing

By aysegulsena in WordPressKuteShop, Aug 22, 2016 at 21:45

Hi aysegulsena,
We got your issue. We do not see the blog page name here:
http://www.awesomescreenshot.com/image/1512490/31d68e262a9a3c1cbc36f37f309bd9dc
and here
http://www.awesomescreenshot.com/image/1512495/dfb516f6bc40089a45431ddb6cd4c6d5
Your blog page is not same on our demo. You created follow your intention. You need to customize by yourself. We do not support for the customize work. We can not help you much in ...

 5

By: Kazim Vu
8 year ago Aug 25, 2016 at 03:45

You Have deleted all my posts!

By cuecreative in PrestashopBoutique, Aug 24, 2016 at 08:48

Dear mate.

We closed some of your tickets and we recommended in each of those closed tickets that you could please collect all your problems then post on this ticket: (http://support.ovicsoft.com/topic/show-topic/21906). By this way, we can support easily for your site.
We always willing to support for all issues that you ...

 1

By: yame
8 year ago Aug 24, 2016 at 10:11

How to create a top banner (as in attached example)

By FireNoteStudios in WordPressKuteShop, Aug 24, 2016 at 10:04

Hi FireNoteStudios,
We got your intention however you can see on our demo 'http://kutethemes.net/wordpress/kuteshop/option1/' we do not use this banner, so if you want to do that you need to custom your site and we are very sorry we can not give you any suggestion in this case because we do ...

 1

By: Kazim Vu
8 year ago Aug 25, 2016 at 01:48

Problem with your html template

By guynts in HTML TemplatesLuckyShop, Aug 24, 2016 at 12:01

Hi mate.

Thanks for your contacting with support service.
We got your issue. We will update and send you the updated package.

Regards.
Yame

 1

By: yame
8 year ago Aug 26, 2016 at 09:32

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