HomeSupport systemWordPressBoutiqueComposer and Shop Pgae
  • Customer

    Composer and Shop Pgae

    Posted by: tntrends Aug 10, 2016 at 14:42 (8 year ago)
    I have problem with the composer on Header/Footer sectiom
    I am getting error if i click on 2nd page in shop page

  • Customer

    Posted by: Kazim Vu, Aug 11, 2016 at 02:08 (8 year ago)

    Hi tntrends,
    Thank for contacting us.
    We got your issue.We would like to check directly on your site then show you how to solve your problem but we can not connect to your site.
    Did you create Header/Footer yet?
    You need to go to dashboard>>Pages>> Shop>> Footer>> you can choose the the footer you created.
    If you have not create a new footer. You need to go to dashboard>>Header/Footer>> Add new>>Enter the name of Footer>>BACKEND EDITOR>> Add Templates>> Default Templates Tab>> and you choose KT Footer Style you want. Please let us know your result.
    If you have any question, please contact us, we will answer you as soon as possible.
    Thank you.
  • Customer

    Posted by: tntrends, Aug 11, 2016 at 15:03 (8 year ago)

    Yes when i go to header/footer i am not able to see BACKEND EDITOR this is my problem!

    also if you go to shop and down if you click on next page it will show error
    http://tntrends.com/shop/ Please click on 2 and see
  • Customer

    Posted by: Kazim Vu, Aug 12, 2016 at 00:36 (8 year ago)

    Hi tntrends,
    We would like to check directly on your site then show you how to solve your problem but we can not login your back end. Could you re-send us your admin login via "Secret information"?
    Thank you.
    Have a nice day.
  • Customer

    Posted by: tntrends, Aug 13, 2016 at 17:57 (8 year ago)

    http://tntrends.com/wp-admin
    U: support
    P: G3WUvttkbcQi%fa#Hw68bv9X
  • Customer

    Posted by: Kazim Vu, Aug 15, 2016 at 08:12 (8 year ago)

    Hi tntrends,
    We got your info but we can not login your site. Could you re-send us your admin login via "Secret information"?(NOTE: Please enter your admin login via secret information)
    Thank you.
  • Customer

    Posted by: tntrends, Aug 15, 2016 at 09:36 (8 year ago)

    here you go
  • Customer

    Posted by: Kazim Vu, Aug 16, 2016 at 01:11 (8 year ago)

    Hi tntrends,
    Thanks for your info, We check your site and we got the same problem as you mentioned. Please update the newest theme version and check your issue. Let us know your result.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 16, 2016 at 01:11 (8 year ago)

    Hi tntrends,
    Thanks for your info, We check your site and we got the same problem as you mentioned. Please update the newest theme version and check your issue. Let us know your result.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 16, 2016 at 09:25 (8 year ago)

    Hi tntrends,
    Your issue solved. Now you can create the Header/Footer.
    To create Header/Footer you need to go to dashboard>>Pages>> Shop>> Footer>> you can choose the the footer you created.
    If you have not create a new footer. You need to go to dashboard>>Header/Footer>> Add new>>Enter the name of Footer>>BACKEND EDITOR>> Add Templates>> Default Templates Tab>> and you choose KT Footer Style you want. Please let us know your result.
    If you have any question, please contact us, we will answer you as soon as possible.
    Thank you.
  • Customer

    Posted by: tntrends, Aug 16, 2016 at 14:51 (8 year ago)

    Headr/Footer is working now thank you
    I have updated the theme but shop page still give this error
    http://tntrends.com/shop/page/2/
  • Customer

    Posted by: Kazim Vu, Aug 17, 2016 at 11:01 (8 year ago)

    Hi tntrends,
    About http://tntrends.com/shop/page/2/
    We will check again and answer you as soon as possible.
    Thank you very much!
  • Customer

    Posted by: tntrends, Aug 19, 2016 at 09:24 (8 year ago)

    Hi any Update?
  • Customer

    Posted by: Kazim Vu, Aug 20, 2016 at 09:01 (8 year ago)

    Hi tntrends,
    We can not login your backend. Could you re-send us your admin login+FPT account (domain,port numbers,user name and password) via "Secret information"? We would like to check directly.
    Thank you!
  • Customer

    Posted by: tntrends, Aug 20, 2016 at 16:22 (8 year ago)

    Here its please we need to go live ASAP
  • Customer

    Posted by: tntrends, Aug 21, 2016 at 08:22 (8 year ago)

    Anther issue now:
    1- http://tntrends.com/sale/
    There is no space under (Add to Car) Button

    2- On Mobile only under the footer there is big empty space!
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 10:28 (8 year ago)

    Hi tntrends,
    - issue: http://tntrends.com/shop/page/2/. It works.
    - issue: On Mobile only under the footer there is big empty space!. It works.
    - http://tntrends.com/sale/. We are checking and let you know later
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 10:28 (8 year ago)

    Hi tntrends,
    - issue: http://tntrends.com/shop/page/2/. It works.
    - issue: On Mobile only under the footer there is big empty space!. It works.
    - http://tntrends.com/sale/. We are checking and let you know later
    Thank you!
  • Customer

    Posted by: Kazim Vu, Aug 23, 2016 at 01:09 (8 year ago)

    Hi tntrends,
    -About : http://tntrends.com/sale/. . It works. Please check it.
    If you have any question, please contact us.
    Thank you.
    Have a nice day!
  • Customer

    Posted by: tntrends, Aug 23, 2016 at 08:26 (8 year ago)

    Thank you everything is OK now appropriate it
  • Customer

    Posted by: Kazim Vu, Aug 23, 2016 at 10:12 (8 year ago)

    Hi tntrends,
    If you have any question, please contact us. We will help you as soon as possible.
    Thank you.

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