Thanks for your reply.
In the first instance I was getting roughly one support reply every 24hrs or longer, despite posting multiple questions during one day.
It has taken me weeks to get to the stage I'm at with the site which is still way-off finished. Using the basic theme it would have only been at most 1 week.
Only by spending a lot of time digging and experimenting have I managed to work out how things work since purchasing this theme but its complicated. I could have not foreseen this before purchase compared to the default install of prestashop and how it works.
For example, in standard prestashop if you add an image to a category heading, the image displays when that category is selected. On your theme I cannot find out how to get this image to display despite hours of experimentation. This is not mentioned in the documents like so many things.
I can see you are trying hard to support me and don't want to give a bad review as the theme does looks good, but you really, really need to have much more in depth documentation or video or both. Your only 'shooting yourself in the foot' as if people cant work it out, you just end up having to answer a many support tickets that would never be sent if it was clear how to edit things.
I have committed to this theme now as my client has seen the work so i need to progress with speed.
I have to move the theme to the parent directory, so will send you new login details once this is done.
If you could please answer the question about category section images displaying that would be a help.
Thanks, Dean.