HomeSupport systemWordPressBoutiqueFooter doesn't display
  • Customer

    Footer doesn't display

    Posted by: tampoppie Aug 10, 2016 at 14:30 (8 year ago)
    My footer won't display.

    Footer Instructions say:
    "Go to Boutique =>Theme option =>Footer, you can select the Footer Style display on your site."
    but I don't have any options that display. See attach file.

    Per the next set of instructions
    "Note that, If you haven’t got the other Style Footer as we mentioned above, you just need go to Header/ Footer/ Add new and click on the Add Template as this image:"
    There is no Add Template button to click. See attach file.
  • Customer

    Posted by: Kazim Vu, Aug 11, 2016 at 01:34 (8 year ago)

    Hi tamtoppie,
    Thank for contacting us.
    To create a new footer, you just need go to Header>>Footer>> Add new>> Enter the Footer name
    -Step 1: Click on BACKEND EDITOR>> Add Template(yellow button)>> Default Templates Tab and choose one KT Footer Style you want.
    - Step 2: Return the Dashboard>> Boutique>> Theme Options>> Footer>> choose your footer. DO NOT forget click on SAVE button.
    Please re-load your page and check your result.
    Thank you.
  • Customer

    Posted by: tampoppie, Aug 12, 2016 at 21:31 (8 year ago)

    As I originally stated...there is no Add Template button. See original screenshot provided.

    See original screenshot provided.
  • Customer

    Posted by: Kazim Vu, Aug 15, 2016 at 03:31 (8 year ago)

    Hi tamtoppie,
    We are very sorry when hearing that. Could you please send us your admin login via 'secret information'? We would like to check directly on your site then show you how to solve your problem.
    Thank you very much!
  • Customer

    Posted by: tampoppie, Aug 21, 2016 at 18:46 (8 year ago)

    See secret info below.
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 02:15 (8 year ago)

    Hi tamtoppie,
    - Issue: Create a new footer: We got your issue, because you have not enable the Post Type item, that why you can see it. We just enabled it, now you can build your footer as our guide above.
    - issue: suppress the "SKU", Category and Tags labels on the product pages?
    You need to go to back end >> Boutique>>Theme Options>>Custom JS/CSS and enter the css code as the link image
    http://www.awesomescreenshot.com/image/1500784/d678512341067b33b0f652956fa01812
    - Issue: suppress the Compare button/feature entirely.? You need to go to Dashboard>>Plugins>> Deactivated the YITH WooCommerce Compare plugin. Reload your page and your issue will be solved.
    Thank you.
    Have a nice day!
  • Customer

    Posted by: Kazim Vu, Aug 22, 2016 at 02:18 (8 year ago)

    NOTE: We will close your ticket numbers http://support.ovicsoft.com/topic/show-topic/21908. Because it's made hard for us to manage all of the queries within this forum, hope you understand us. For easier way, you can list all your questions in a document file and attach it here, we will answer you as soon as possible.
    Many thanks.

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