1,639 topics
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Import Data Problems

By gcharbit in PrestashopLogancee, Oct 16, 2017 at 16:24

Ahh. Just because I don't put the links for those menu items. Now you can add links then they will redirect to the correct links

10

By: yame
7 year ago Oct 18, 2017 at 07:08

Version not compatible

By orderdelartisan in PrestashopSuperShop, Oct 3, 2017 at 12:35

Ok mate.

I am willing to support for you.
I will close this ticket. And if you have any problems, you can submit a new one. I will check and help you

Regards,
Yame

20

By: yame
7 year ago Oct 18, 2017 at 09:13

Demo

By exatzidakis in PrestashopLogancee, Oct 18, 2017 at 13:47

Hello.

How is your site now?
If you don't have any other problems, we will close this ticket.
Please submit a new one to get the support

Regards,
Yame

2

By: yame
7 year ago Oct 24, 2017 at 02:15

translation French and Portuguese

By dekked in PrestashopBoutique, Oct 21, 2017 at 13:00

Hello,

How is your site now? If you don't have any requirement, we will close this ticket.
Please submit a new one when you need our help

Regards,
Yame

2

By: yame
7 year ago Oct 31, 2017 at 01:56

how toinstall theme supershopin ftp and wherePlease let me no

By poker2007 in PrestashopSuperShop, Oct 24, 2017 at 22:01

Hello,

How is your site now? I hope that it's fine.
if you don't have any problems, I will close this ticket. Please submit a new one when you have problems. I will check and help you

Regards
Yame

2

By: yame
7 year ago Oct 31, 2017 at 02:08

how toinstall theme supershop

By poker2007 in PrestashopSuperShop, Oct 25, 2017 at 07:52

Hello mate,

Please post your purchase code into the secret information. Even you don't need to show it.
How can I help you? Please let me know

Regards,
Yame

1

By: yame
7 year ago Oct 26, 2017 at 01:00

Import demo images error

By fkrlidon in PrestashopLogancee, Oct 26, 2017 at 14:57

Hello mate.

How is your site now? If you don't have any requirement, I will close this ticket for more 2 days.
Whenever you need my help, please submit a new one and I will check.

Regards,
Yame

7

By: yame
7 year ago Nov 6, 2017 at 01:06

Change a title

By gcharbit in PrestashopLogancee, Oct 29, 2017 at 19:44

Hello mate.

How is your site now? If you don't have any requirement, I will close this ticket for more 2 days.
Whenever you need my help, please submit a new one and I will check.

Regards,
Yame

2

By: yame
7 year ago Nov 6, 2017 at 01:05

Header

By gcharbit in PrestashopLogancee, Oct 19, 2017 at 13:27

Hello mate.

How is your site now? If you don't have any requirement, I will close this ticket for more 2 days.
Whenever you need my help, please submit a new one and I will check.

Regards,
Yame

11

By: yame
7 year ago Nov 6, 2017 at 01:05

out of stock not working well

By smarg in PrestashopBoutique, Sep 23, 2017 at 12:16

That's why I told you this is the default design. Some clients will not want to change this design. The others (like you) want to change. So we will do as the customized work for the clients who want. Now if you still want to change as your idea, pls ...

14

By: yame
7 year ago Nov 2, 2017 at 04:17

Englisch part not correct

By poker2007 in PrestashopSuperShop, Nov 1, 2017 at 14:45

Dear mate.

How is your site now?
If you don't have any replies here, I will close this ticket for more 2 days. When you need any assistance, please submit a new one. I will help you

Regards,
Yame

2

By: yame
7 year ago Nov 13, 2017 at 04:12

Sidebar

By mt-studio in PrestashopBoutique, Oct 23, 2017 at 09:52

I see that you don't have any other problems on this ticket. So I will close this.
For any requirement, please submit a new one
Thanks
Yame

12

By: yame
7 year ago Nov 13, 2017 at 02:35

Category menu with slide

By mt-studio in PrestashopBoutique, Oct 27, 2017 at 09:43

Hello mate.

How about your issue? Is it fine now?
If you don't have any other replies, I will close this ticket for more 2 days.
When you need any assistance, please submit a new ticket then we will help you

Regards,
Yame

9

By: yame
7 year ago Nov 25, 2017 at 04:00

Brands slider block

By mt-studio in PrestashopBoutique, Nov 2, 2017 at 10:08

Hello mate.

This issue was replied in another ticket. In this position, it is allowed to display all the logos in Manufacture. So if you want to display the others, you need contact to customized services. Just because I just know to help you config your site to be liked with ...

3

By: yame
7 year ago Nov 6, 2017 at 07:47

test

By vodnik5 in PrestashopSuperShop, Nov 6, 2017 at 01:39

Hello vodnik5,

Thank your for contacting to support service.
I see that your requirement is not still complete. What is your issue? How can I help you?

Please let me know and I will help you
Regards,
Yame

1

By: yame
7 year ago Nov 6, 2017 at 04:08

THEME VERSION NOT COMPATIBLE WITH PRESTASHOP 1.7

By luiseduardo17 in PrestashopSuperShop, Oct 6, 2017 at 21:17

We are at the end of the process. Please be patient. The update version will be available soon.
Many thanks for your patience
Yame

8

By: yame
7 year ago Nov 7, 2017 at 07:49

Theme configuration issue

By damsoi01 in PrestashopSuperShop, Nov 6, 2017 at 17:44

Hello damsoi01,

I've checked your site. If you want to use home 2 or 5, please help me to install the layout you like and I will help you to config as demo.
Now you are using home 1.

For any detail info, please contact me and I will support for you
Regards,
Yame

1

By: yame
7 year ago Nov 7, 2017 at 08:27

I can't upload product pictures on the Boutique theme

By Felixone1971 in PrestashopBoutique, Nov 9, 2017 at 22:40

Hello.

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket and please submit a new one if you have any requirement

Regards,
Yame

2

By: yame
7 year ago Dec 8, 2017 at 03:55

Module GroupCategory Cannot Load Banner

By ussvn in PrestashopSuperShop, Nov 10, 2017 at 03:28

Hello.

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket and please submit a new one if you have any requirement

Regards,
Yame

2

By: yame
7 year ago Dec 8, 2017 at 03:55

Template not save modification

By sixorsrl in PrestashopBoutique, Oct 18, 2017 at 14:34

I will close this ticket. If you have any other requirements, please submit a new one. I will check the problem for you

Regards,
Yame

10

By: yame
7 year ago Nov 21, 2017 at 07:20

Mixed conntent using https

By vodnik5 in PrestashopSuperShop, Nov 6, 2017 at 09:05

Thank you so much for your encouragement ^.^
So can I close this ticket? If you have any other problems, do not hesitate to submit a new ticket, I will check for you

Kind regards,
Yame

9

By: yame
7 year ago Nov 20, 2017 at 01:00

Fatal error: Call to a member function exists()

By vodnik5 in PrestashopSuperShop, Nov 16, 2017 at 09:00

Ok mate.

So can I close this ticket? If you have any problems, please submit a new one and I will check for you

Kind regards,
Yame

3

By: yame
7 year ago Nov 20, 2017 at 03:36

Logo on the first page

By Felixone1971 in PrestashopBoutique, Nov 18, 2017 at 18:30

Hello,

How is your site now? Do you need any assistance from support service?
If not, we will close this ticket. For any other requirements, please submit a new one + provide accounts. We will check for you

Regards,
Yame

14

By: yame
7 year ago Dec 21, 2017 at 09:48

Website to slow

By Fashionmoodeu in PrestashopBoutique, Oct 3, 2017 at 08:08

Dear mate.

Now we don't have enough time to develop Boutique theme to be compatible with PS 1.7 as I told before.
Boutique theme is still stable with PS 1.6 version

Yame

8

By: yame
7 year ago Nov 29, 2017 at 03:13

Layout builder not working on multisite

By concepts_91 in PrestashopLondon Stars, Nov 21, 2017 at 16:10

Yes. Backup all the customized files before updating to make sure that all will not loose.

10

By: yame
7 year ago Dec 14, 2017 at 08:12

Go to second page

By mt-studio in PrestashopBoutique, Dec 5, 2017 at 11:16

Hello

Your back end login account cannot be accessed to anymore. Please provide me again
Thanks

Regards,
Yame

1

By: yame
7 year ago Dec 14, 2017 at 01:09

Help slider

By mt-studio in PrestashopBoutique, Dec 5, 2017 at 10:56

Your back end login cannot access to anymore. You might change it. Please provide again then we will help you to fix the image slider

5

By: yame
7 year ago Dec 14, 2017 at 01:08

Question about error, footer color and currency symbal and flag.

By mohaimen11 in PrestashopBoutique, Dec 2, 2017 at 20:48

Hello,

How is your site now? Are you satisfied with this support when we fixed the color for your site?
If you don't have any other requirements, we will close this ticket. Please submit a new one for the next issues.

Regards,
Yame

16

By: yame
7 year ago Dec 22, 2017 at 02:21

Slider size

By gcharbit in PrestashopLogancee, Dec 7, 2017 at 20:18

Many thanks

16

By: yame
7 year ago Jan 3, 2018 at 02:08

Update theme

By Elena777 in PrestashopLogancee, Dec 25, 2017 at 22:36

Currently we don't have any plan to update Logancee to be compatible with PS 1.7, mate

3

By: yame
7 year ago Jan 6, 2018 at 10:03

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible