HomeSupport systemPrestashopBoutiqueLogo on the first page
  • Customer

    Logo on the first page

    Posted by: Felixone1971 Nov 18, 2017 at 18:30 (7 year ago)
    I can't upload the logo which is in the top left of the first page.
    Second problem: I have in the past Urbanista theme and now, when I installed Boutique them I lost all the pictures. Why?
    Can you help me? Thank you.
    Felix Dobosan
    kosh-5a107c3650130.jpg
    400-5a107c365045b.jpg
  • Customer

    Posted by: yame, Nov 20, 2017 at 04:13 (7 year ago)

    Hello Felixone1971,

    Could you please help me to switch into Boutique theme? Then we will check the problem for you

    Also, please provide us your FTP account. My coder may check in code

    Regards,
    Yame
  • Customer

    Posted by: Felixone1971, Nov 20, 2017 at 19:37 (7 year ago)

    Hello Mr. Yame.
    I put at the secret information all data.
    Hope you can help me.
    Best regards,
    felix
  • Manager

    Posted by: yame, Nov 21, 2017 at 02:42 (7 year ago)

    Thanks, I got your accounts.
    Besides, please help me to switch into Boutique theme. I don't do by myself because I am afraid of loosing all your datas
  • Customer

    Posted by: Felixone1971, Nov 22, 2017 at 17:47 (7 year ago)

    Hello again,
    I erased all data and I try to install your theme>
    is not like in DEMO !!!! I intalled a lot of theme form Prestashop and I don't have any problem.
    I need my money back because something is wrong with this theme !!!!!
    Thank you.
    Felix
  • Manager

    Posted by: yame, Nov 23, 2017 at 03:56 (7 year ago)

    Dear Mr.Felix,

    I also installed the theme without any error. It may be the conflict error. We check and will try to give you the solution.
    You can contact me via skype id: yame_kutetheme and I will support directly for you. It will be easier and I will config the theme as demo for you.
    Theme is working well without any errors. So let me help you to install this template

    Yame
  • Customer

    Posted by: Felixone1971, Nov 23, 2017 at 07:27 (7 year ago)

    Let me know what you need form me to try to install and check errors. I repeat, I erase all data ( I lost all my website data ) and try to install the theme Boutique and don't work !!!
  • Manager

    Posted by: yame, Nov 23, 2017 at 07:44 (7 year ago)

    If it's possible, please help me to install the new Prestashop default on your host then provide me account. I will try to upload Boutique theme on that server.
    If you have Skype id, please add my id then I will support directly for you. It will be more convenient.
    Thanks
  • Customer

    Posted by: Felixone1971, Nov 24, 2017 at 13:23 (7 year ago)

    I wrote to you information on the Secret information
  • Customer

    Posted by: yame, Nov 25, 2017 at 06:38 (7 year ago)

    Hello mate.

    I've installed theme for you and it works well. You can check.
    If you need to config something, you can list for me. or contact me via Skype, I will support directly for you

    Regards,
    Yame
  • Customer

    Posted by: Felixone1971, Nov 25, 2017 at 21:28 (7 year ago)

    Hello Mr. Yame,
    Thank you, but I want Demo 9 from the list of skins. Could you help me to install it?
    Thank you.
    Felix
  • Customer

    Posted by: yame, Nov 27, 2017 at 02:04 (7 year ago)

    Dear Felix,

    Sorry that I still cannot understand well you mean. Now you are using home 1, and if you want to use home 9, please help me to switch to Home 9 then show me some screenshots then I will check your requirement.
  • Customer

    Posted by: Felixone1971, Nov 27, 2017 at 08:21 (7 year ago)

    Dear Mr. Yame,
    I need Home 6, but is very hard to work with this theme :(
    I don't find for example where I can translate the words which appear in the baloons ( I put a screen capture with them ). Where are the modules from this theme? I am very dissapointed for this, I lost all my data from my old website kosh.ro and now I have every day problems to work from the beginning with your theme...Second problem: how I can change this picture from down of the theme? I atach another screen capture.
    Thank you in advance.
    Felix
    448-5a1bcb1d18f1b.jpg
    449-5a1bcb1d19206.jpg
  • Customer

    Posted by: yame, Nov 28, 2017 at 07:44 (7 year ago)

    Hello
    Firstly I would like to recommend that we are here to help you install and config the theme to be the same with demo. The balloons you said above are not in Home 6. However, I will give you some guideline:

    1. If you want to translate the texts in the balloons, it is on Ovic page link module - displayTop

    2. All the parts that display on front end are built in Ovic Theme config > Layout Builder. So when you go to Layout builder, you can imagine the elements in homepage.

    3. To change the picture from down of the theme as you said above (Fashion), you can go to Dashboards > Catalog > Manufacture
    I think it is quite popular to use. It is presented in documentation. You can read it carefully to understand the basic config.

    Or you can contact me via Skype id: yame_kutetheme. I will support directly for you
    Yame
  • Customer

    Posted by: yame, Dec 21, 2017 at 09:48 (7 year ago)

    Hello,

    How is your site now? Do you need any assistance from support service?
    If not, we will close this ticket. For any other requirements, please submit a new one + provide accounts. We will check for you

    Regards,
    Yame

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