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No demo content present

By alan in WordPressArmania, Dec 20, 2022 at 16:17

Hi @alan

I was off yesterday so I didn't reply to you soon.
The reason is that you need to select the page to be the homepage. Pls go here: https://prnt.sc/2K_FsyPgUDZ8
So if you want to change to another homepage, you can select again the page.

Pls check your site and let me know
Regards,
Yame

 1

By: yame
2 year ago Dec 22, 2022 at 02:31

Footer Layout

By marketingkpk in WordPressDukamarket, Nov 29, 2022 at 14:19

You're welcome!

 11

By: yame
2 year ago Dec 28, 2022 at 01:08

HOW DO I ACTIVATE REVOLUTION SLIDER

By humphrey_wampula in WordPressDukamarket, Dec 27, 2022 at 21:56

Hi humphrey_wampula,

Actually, the Revo slider plugin is included in the theme package. We do not have the license for the customers can activate this.
If you want to manage this plugin, you can purchase its own license.
So could you please let me know the issue and provide the admin account? ...

 1

By: yame
2 year ago Dec 28, 2022 at 02:54

COLOUR OF HOME PAGE HEADER IS DIFFERENT FROM ITEMS PAGE HEADER

By humphrey_wampula in WordPressDukamarket, Jan 2, 2023 at 23:26

Hi @humphrey_wampula,

I guess that you still enable the Meta Box mode.
Please follow this documentation to understand how to make it works: https://dukamarket.kutethemes.net/documentation/docs/faqs/3-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

If not, you can provide the admin account. I will help you to check it and solve the issue.
Thanks!

Happy New Year with all the best wishes!
Regards,
Yame

 1

By: yame
2 year ago Jan 3, 2023 at 07:33

Link colors does not go back to normal color after clicking

By 7oot in WordPressDukamarket, Dec 24, 2022 at 03:01

Thank youuuuuuu! ^^

So I will close this ticket. If you want to get help, pls submit a new one and take some screenshots of the issues. Then I will help you to check.

Yame

 10

By: yame
2 year ago Jan 4, 2023 at 08:31

Filter by price slider

By 7oot in WordPressDukamarket, Dec 23, 2022 at 01:44

Thanks a lot for your comment ^^
So I will close this ticket. if you need any help, pls submit a new one.

Best regards,
Yame

 11

By: yame
2 year ago Jan 5, 2023 at 09:50

How to make multilingual products in woocommerce?

By adaregister in WordPressEcotech, Jan 5, 2023 at 10:22

So I will close this ticket.
Pls let me know when you need help.

Yame

 4

By: yame
2 year ago Jan 10, 2023 at 03:57

Translate theme

By adaregister in WordPressEcotech, Jan 3, 2023 at 03:12

So I will close this ticket.
Pls let me know when you need help.

Yame

 10

By: yame
2 year ago Jan 10, 2023 at 03:57

Refund or upgrade

By goldwindenterprises in HTML TemplatesBoutique, Jan 10, 2023 at 14:49

Hi @goldwindenterprises,

So please submit a refund ticket on Themeforest and write the reason that you want to refund.
The Admin there will help you to check the requirement. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Jan 11, 2023 at 01:52

translate e complete website

By ComputerGraphics in WordPressBoutique, Jan 11, 2023 at 11:38

Hi @ComputerGraphics,

Pls provide again the admin account here then I will help you to check it.
Thank you!

Regards,
Yame

 1

By: yame
2 year ago Jan 12, 2023 at 03:21

multiple languages in the theme

By sun2worldoffice in WordPressTechOne, Jan 11, 2023 at 12:00

Hi,

I also replied this issue to this ticket: https://support.kutethemes.com/topic/show-topic/85359

So pls follow that ticket to get the answer. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Jan 12, 2023 at 02:59

multipel languages in TechOne

By sun2worldoffice in WordPressTechOne, Jan 11, 2023 at 12:10

Hi,

I also replied this issue to this ticket: https://support.kutethemes.com/topic/show-topic/85359

So pls follow that ticket to get the answer. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Jan 12, 2023 at 02:59

how to retrieve dukamarket theme pages

By 7oot in WordPressDukamarket, Jan 12, 2023 at 11:40

Hi @7oot,

I got your question.
So you have to re-build the content of your page. So it will conclude the part you missed.
However, it means that you have to build again all the parts that are working well on your page now.
So please provide the admin account. I will help you ...

 1

By: yame
2 year ago Jan 13, 2023 at 08:10

how to change color of the mobile icons?

By 7oot in WordPressDukamarket, Jan 14, 2023 at 06:23

You're welcome :)
So I will close this ticket. Pls submit a new one when you need help.

Best regards,
Yame

 3

By: yame
2 year ago Jan 20, 2023 at 13:25

System Times Out When uploading Sample Data

By phusecream7 in WordPressBoutique, Jan 13, 2023 at 22:13

I mean the account that my code can check some WP files and some elements in your host.
You can ask the hosting manager for this account.

 6

By: yame
2 year ago Jan 20, 2023 at 13:24

Imported

By phusecream7 in WordPressBoutique, Jan 17, 2023 at 16:50

Hi @phusecream7,

Could you pls provide the admin + FPT account?
I would like to check your site first then will give you the correct support.
Thank you!

Regards,
Yame

 1

By: yame
2 year ago Jan 20, 2023 at 13:22

Menù

By AlexNapo72 in WordPressBoutique, Jan 18, 2023 at 08:11

Hi @AlexNapo72

So pls provide the admin account. I would like to check your site then will give you the correct support.
Thank you!

Regards,
Yame

 1

By: yame
2 year ago Jan 20, 2023 at 13:28

We cannot add registration form

By sun2worldoffice in WordPressTechOne, Jan 16, 2023 at 08:26

Thanks for your message. I got it.
When you posted the reply in the Secret information box, it means that just you and me can see it. So don't worry about the content.

About your question, pls make it clear enough then I will give you the correct answer. I still ...

 5

By: yame
2 year ago Jan 20, 2023 at 13:21

Kuteshop Toolkit

By stuartlane in WordPressKuteShop, Jan 19, 2023 at 10:23

So please provide the FTP / cPanel then I will send your issue to my coder. He will help you to check this

 5

By: yame
2 year ago Jan 23, 2023 at 14:41

Download failed. cURL error 28: Connection timeout after 10001 ms

By manningdarnell in WordPressBoutique, Jan 24, 2023 at 10:20

Hi @manningdarnell,

We got trouble with the hosting. That's why you could not install the theme properly.
Now the hosting works fine. So you can do it. If you need help installing the demo theme, pls provide the admin + FTP account, let me know the homepage you want, and I will ...

 1

By: yame
2 year ago Jan 30, 2023 at 01:06

Footer Background Width

By fastandslick in WordPressBiolife, Jan 24, 2023 at 12:48

Hi @fastandslick,

- footer width or background: I replied to this in another ticket. So pls follow it to get support. It would be easier for me to control all your issues.
- Change the background of the About us and Contact us page: I see it changed. So do you need ...

 1

By: yame
2 year ago Jan 30, 2023 at 02:15

keeping the "category" icon for all pages in mobile view

By 7oot in WordPressDukamarket, Jan 26, 2023 at 07:03

I get the answer:
Because this is the intention of the developers when you developed this theme.
This icon just would be appearances on the pages which have the sidebar. So if you still want to have this icon for all pages of your site, you have to custom.

==================
Use the Child theme, ...

 2

By: yame
2 year ago Jan 30, 2023 at 02:11

Demo import

By artyom1986 in WordPressBiolife, Jan 26, 2023 at 12:07

I checked and found out that you should raise this element up: https://prnt.sc/IWyJnltfriIw
Because when we upload the theme package, it does not work.
Then let me know again.

 3

By: yame
2 year ago Jan 30, 2023 at 01:38

CSS code to remove the box click for the theme

By 7oot in WordPressDukamarket, Jan 28, 2023 at 21:01

Hi @7oot

Could you take a screenshot of this?
Then I will check it again.

Regards,
yame

 1

By: yame
2 year ago Jan 30, 2023 at 01:56

Ovic Toolkit

By gbpsynergy in WordPressBiolife, Jan 29, 2023 at 13:33

I got the answer from the developer of this theme.
We haven't developed the old version of this theme for a long time, that's why we did not have any new version for the theme package 1.x.
You also cannot update the theme from the old version to the new version with ...

 4

By: yame
2 year ago Feb 1, 2023 at 09:07

Deprecated Error in Header

By WhymLLC in WordPressBoutique, Jan 28, 2023 at 07:42

I sent your ticket to the coder of the theme.
Let him check then I will inform you later. Thank you!

 3

By: yame
2 year ago Jan 31, 2023 at 02:28

Elementor not works to edit the pages

By muatazq in WordPressBoutique, Jan 30, 2023 at 20:03

Hi @muatazq,

Could you please take a screenshot of your issue?
Because when I test your site, I still can edit the page with Elementor.
And provide the FTP account also.

Regards,
Yame

 1

By: yame
2 year ago Jan 31, 2023 at 03:00

Desktop and mobile version display problem

By adstudiopty in WordPressElinor, Jan 25, 2023 at 16:53

You're welcome.
So I will close this ticket. If you need help, pls submit a new one, and take some screenshots of your issues, I will help you to check it.

Best regards,
Yame

 8

By: yame
2 year ago Jan 31, 2023 at 03:02

Error Site

By AlexNapo72 in WordPressBoutique, Feb 1, 2023 at 09:42

Hi @AlexNapo72,

Pls provide the admin + FTP account.
And take the screenshots of your issue. I will check it faster. Thanks!

Regards,
Yame

 1

By: yame
2 year ago Feb 2, 2023 at 01:29

installation demo

By ozecrea1 in WordPressBiolife, Feb 1, 2023 at 13:30

Hi @ozecrea1,

Excuse me, I don't get you mean.
I guess that you cannot install the demo of the theme. So you can refer to this documentation: https://new-biolife.kutethemes.net/documentation/docs/theme-installation/

If you need any help, pls provide the admin + FTP account, I will check your site and help you to install the theme with ...

 1

By: yame
2 year ago Feb 2, 2023 at 01:51

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