HomeSupport systemWordPressDukamarketFooter Layout
  • Customer

    Footer Layout

    Posted by: marketingkpk Nov 29, 2022 at 14:19 (2 year ago)
    Hi, I can't understand why my footer looks incorrect on mobile phones. When I change something in one of the footer templates in "Footer Builder" it begins display incorrectly after it is published: https://youtu.be/z5QjToz6iJs
    In responsive mode of the Elementor everything is ok and looks as it should, nothing's wrong.
    It happens with the footer templates edited by me only. I don't know how it works
  • Customer

    Posted by: yame, Nov 30, 2022 at 08:56 (2 year ago)

    Hi @marketingkpk,

    I see that you are using the lower version of the theme.
    The latest version is 1.1.3 and we don't see this issue anymore.
    So please update your site to the latest version. If the issue still occurs, please let me know. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: marketingkpk, Nov 30, 2022 at 15:05 (2 year ago)

    How can I update the Theme if I switched on "Auto Update Theme" in the Ovic Panel settings and I don't see any notice about new version in the "Appearance" of WP?
    Screen-Shot-2022-11-30-at-5.00.54-PM-6387711f6af9b.png
    Screen-Shot-2022-11-30-at-5.00.31-PM-6387711f6f5b8.png
  • Manager

    Posted by: yame, Dec 1, 2022 at 02:13 (2 year ago)

    In order to update the theme, please follow these steps:
    St 1: Activate the default theme
    St 2: Delete the old version of the Dukamarket theme
    St 3: Upload the latest version of this theme and activate it. Then your site will be in the latest version and you can check the problem again.
  • Customer

    Posted by: marketingkpk, Dec 1, 2022 at 06:57 (2 year ago)

    I've just update the Theme and nothing changed... I don't know how to fix this problem
    Screen-Shot-2022-12-01-at-8.54.26-AM-6388505e238ab.jpg
  • Manager

    Posted by: yame, Dec 1, 2022 at 08:24 (2 year ago)

    My coder just clears the cache Elementor: https://prnt.sc/p4rLgFwNmj_Q and now the Footer displays well: https://prnt.sc/oGv9uvLJcWGy
    Pls check your site again then let me know
  • Customer

    Posted by: marketingkpk, Dec 9, 2022 at 10:39 (2 year ago)

    the same problem reappeared. Why and how to solve it?
  • Manager

    Posted by: yame, Dec 12, 2022 at 01:52 (2 year ago)

    https://prnt.sc/zJUq8tHfa1WE
    I Regenerate CSS and Data and Sync Library here again. And now the problem is resolved: https://prnt.sc/4SggvrfUzZ_p

    Pls check it again.
  • Customer

    Posted by: marketingkpk, Dec 25, 2022 at 17:35 (2 year ago)

    I'm sorry, but this problem has reappeared.
    How to avoid it?
  • Manager

    Posted by: yame, Dec 26, 2022 at 02:30 (2 year ago)

    I just click Regenerate CSS and Data and Sync Library again and the Footer displays correctly.
    Pls check your site again.
  • Customer

    Posted by: marketingkpk, Dec 27, 2022 at 20:46 (2 year ago)

    yes, that's ok now.
    thank you
  • Manager

    Posted by: yame, Dec 28, 2022 at 01:08 (2 year ago)

    You're welcome!

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