• Customer

    Download failed. cURL error 28: Connection timeout after 10001 ms

    Posted by: manningdarnell Jan 24, 2023 at 10:20 (2 year ago)
    Hello, I am getting this error when I try to install the Pinmap plugin:

    Downloading installation package from https://plugins.kutethemes.net/ovic-pinmap.zip…

    Download failed. cURL error 28: Connection timeout after 10003 ms

    Plugin not activated. A higher version of Ovic: Pinmap is needed for this theme. Please update the plugin.

    Is there something wrong with your servers? When I try to open your docs for the theme, It keep saying: This site can’t be reached, new-boutique.kutethemes.net took too long to respond.

  • Customer

    Posted by: yame, Jan 30, 2023 at 01:06 (2 year ago)

    Hi @manningdarnell,

    We got trouble with the hosting. That's why you could not install the theme properly.
    Now the hosting works fine. So you can do it. If you need help installing the demo theme, pls provide the admin + FTP account, let me know the homepage you want, and I will check and help you to install the theme.

    Thank you!
    Regards,
    Yame

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