HomeSupport System
8,888 topics
TOPIC POSTS LAST POSTER
Elinor Theme media upload issues(Error 503)

By bareskinzmanagement in WordPressElinor, May 12, 2022 at 04:48

I also left my message on a skype ID, and I guess that's you.
Do you see my message?

 7

By: yame
3 year ago May 17, 2022 at 00:35

Change the header of the website page

By mamdohsa in WordPressDukamarket, May 13, 2022 at 19:25

Hi, @mamdohsa

The problem is the same as the previous one you submitted in the previous ticket.
You might still enable Meta box mode. So pls provide your admin account, I will help you to check

Regards,
Yame

 2

By: yame
3 year ago May 16, 2022 at 08:04

Menu Mobile

By galangsheila in WordPressDukamarket, May 13, 2022 at 15:28

You can add the CSS to Theme Options >> General >> ACE Settings: https://prnt.sc/j1kftrcEUpRS
And remember to back up that CSS when you change or update the theme. Because we will not update this issue. So when you update the theme, the CSS may be lost.

 5

By: yame
3 year ago May 16, 2022 at 09:33

I need icon list class CSS

By galangsheila in WordPressDukamarket, May 16, 2022 at 08:59

Hi,

You can add the CSS to Theme Options >> General >> ACE Settings: https://prnt.sc/j1kftrcEUpRS
And remember to back up that CSS when you change or update the theme. Because we will not update this issue. So when you update the theme, the CSS may be lost.

Regards,
Yame

 1

By: yame
3 year ago May 16, 2022 at 09:34

categories not listed on menus

By ozennmuzik in WordPressDukamarket, May 14, 2022 at 15:01

Ahh. This section will show the categories of Posts: https://prnt.sc/cOjmtUP_26lO
To show the categories of Products, pls click here: https://prnt.sc/Kow4mSkfczL9 and then tick this box: https://prnt.sc/GsmrSEtUMEDB >> you will see it shows here with all product categories you created: https://prnt.sc/pAak29JxqywP

 3

By: yame
3 year ago May 17, 2022 at 01:51

Header and footer template

By edvarde123 in WordPressDukamarket, Apr 6, 2022 at 20:41

I check the previous site and I see that you are using another theme.
We will just support the registered site on Themeforest when you bought the theme.
Also, when I try to access the site you provide, you do not change the settings in Theme Options so the header is still ...

 3

By: yame
3 year ago May 18, 2022 at 01:46

WORDPRESS WARNING

By tmbinternational in WordPressTuran, May 18, 2022 at 14:53

Hi,

I need your admin account so that I can access your site and then I will check for you.
And pls take the screenshots to explain clearly your issue. Thank you!

Regards,
Yame

 1

By: yame
3 year ago May 19, 2022 at 00:49

HEADER

By tmbinternational in WordPressTuran, May 18, 2022 at 17:29

Hi,

I cannot access your site: https://prnt.sc/Sg1VrdzmTCnU
Pls check again and let me know when it works. Thanks!

Regards,
Yame

 1

By: yame
3 year ago May 19, 2022 at 00:51

Refund

By tmbinternational in WordPressTuran, May 19, 2022 at 16:12

Hi, @tmbinternational

I am sorry to hear about that. Could you please let me know the problems you meet when using this theme?
We would like to know the issues and we will help you to solve all problems related to the theme. Just take screenshots and provide the admin account.

Thank ...

 1

By: yame
3 year ago May 23, 2022 at 01:25

Footer Edit (boutique theme)

By anylafulton in WordPressBoutique, May 19, 2022 at 20:33

Hi, @anylafulton

You can check the Footer builder you use (in Theme Options) and then go back to Dashboard >> Footer Builder to edit that footer.
You can take a screenshot, provide the admin account, then I will help you to check

Regards,
Yame

 1

By: yame
3 year ago May 20, 2022 at 06:48

Wishlist & logo in mobile version

By korluk in WordPressBoutique, Apr 13, 2022 at 08:27

Hi Lucas,

You can translate the texts in Loco >> Plugins >> NextMove Lite - Thank You Page for WooCommerce
https://prnt.sc/eNTO9JT4Rrfi
https://prnt.sc/9obHGIvJFELB
I created the translated file for this plugin. Just translate the texts there.

 16

By: yame
3 year ago May 20, 2022 at 07:02

Parts not Able to Edit

By mutugiA in WordPressKuteShop, Mar 22, 2022 at 18:13

This image will be removed in Appearance >> Widgets >> Shop widget area: https://prnt.sc/kT00cJc1ClQO

I hope that this support will be useful for you. And I also really hope you will spend a little time going to this website: https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and rate 5 stars for me there.
Thank you so much!

 7

By: yame
2 year ago May 25, 2022 at 08:35

wordpress core update

By AlexNapo72 in WordPressBoutique, May 25, 2022 at 07:18

Hi, @AlexNapo72

I also asked the author of the theme. He said that it would not have any problem.
You should just update normally. Because we also build the theme based on the newest features of WP.

Regards,
Yame

 1

By: yame
2 year ago May 26, 2022 at 01:19

sub category name appear all in capital letter

By psychox3 in WordPressTechOne, May 25, 2022 at 15:07

DONE. He has added the CSS in Theme Options => Result: https://prnt.sc/0zVD7z9ehu7z
You should backup this CSS when you have any changes or update the theme.
Pls check again then let me know

 2

By: yame
2 year ago May 26, 2022 at 01:13

Add others icon

By galangsheila in WordPressDukamarket, May 25, 2022 at 10:31

Okay, I got his explanation.
This will be the most simple way for you to do this job. If you have an image library, you must have an SVG . file
So if you want to add the icons to menu items, you can use the png image or svg.
Then ...

 4

By: yame
2 year ago May 26, 2022 at 09:46

Theme update

By dieutekdev in WordPressBoutique, May 27, 2022 at 09:25

Hi, @elmoyeldo

When updating, we will just update the Main theme. The child theme created is to add the changing or your own customization. It will not affect the Main theme. If you update the theme, you can keep the customization in the Child theme. But if you upgrade the theme ...

 1

By: yame
2 year ago May 27, 2022 at 09:51

Logo Customize

By sawmyint in WordPressBoutique, May 27, 2022 at 14:54

Hi,

You can re-cut your logo image so that it is smaller.
Or use CSS to adjust when you want it to be bigger or smaller.
Add this CSS to Theme Options and remember to back up this CSS when you have any changes or update the theme:

.logo img {
...

 1

By: yame
2 year ago May 30, 2022 at 01:20

Problem regarding the size of attribute name displayed in the single product details page

By dieutekdev in WordPressBoutique, Feb 25, 2022 at 06:52

Because you still do not clear the cache. And you use 3 cache plugins so it may conflict.
This plugin cannot clear: https://prnt.sc/bgi3cTTRbGt0 Just deactivate it and you will see the result.

 11

By: yame
2 year ago May 31, 2022 at 03:59

About page is breaking

By dieutekdev in WordPressBoutique, May 30, 2022 at 06:31

This ticket has the same issue as another one. So pls follow this one: https://support.kutethemes.com/topic/show-topic/84228
I will inform all information there.

 3

By: yame
2 year ago Jun 1, 2022 at 01:45

Content Duplicating on home page

By lindarudolph in WordPressBiolife, May 30, 2022 at 19:24

You are not using our theme. So pls switch to my theme then I will help you to check.
I can switch but I am scared your site is woking.

 5

By: yame
2 year ago Jun 1, 2022 at 01:49

theme variant not found

By bogdan_socol in PrestashopSuperShop, Mar 16, 2022 at 19:38

Okay, I got it.

 17

By: yame
2 year ago Jun 2, 2022 at 01:06

Theme options not working after demo import

By worldsoftzone in WordPressElinor, Jun 1, 2022 at 14:58

Thanks, I can access your site.
But I don't know what the things you change in Theme Options but don't change in your site.
https://prnt.sc/_pLpnc9Kl_qF
https://prnt.sc/12wv68vfQ9wg
Could you take screenshots for this issue then I will check it again?

 3

By: yame
2 year ago Jun 2, 2022 at 08:40

Slider is breaking on loading

By dieutekdev in WordPressBoutique, Jun 2, 2022 at 05:04

I also get the answer from my coder:
He says that this is normal. The image normally loads longer .js or css. The .js, css loads completely but the image still does not load yet.
One more thing, that effect has a square shape, so it looks more clearly jerky. The solution ...

 3

By: yame
2 year ago Jun 3, 2022 at 08:24

Crop image in shop page

By WSiteDesign in WordPressDukamarket, Jun 2, 2022 at 13:47

You can set it in Customize, the Shop page has its own settings: https://prnt.sc/NN1DhwJHinFt

 4

By: yame
2 year ago Jun 8, 2022 at 01:08

WPML compatibility issue and footer disappear

By cyrilkan in WordPressDukamarket, Jun 3, 2022 at 05:48

Ahh. Because you have to tick this box: https://prnt.sc/EnDPevnT2CQM and then the Footer is showing on your site: https://prnt.sc/4nIWxScvp4oj
Pls check your site again then let me know

 3

By: yame
2 year ago Jun 6, 2022 at 01:30

Need help with broken parts from demo

By fanisosa in WordPressBoutique, May 25, 2022 at 05:27

You're welcome.
I really hope that you will be satisfied with this support and spend a little time going to this website: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 to rate 5 stars for us there.
Thank you so much!

 13

By: yame
2 year ago Jun 6, 2022 at 01:26

Customer can select more product amount than available

By corracarter in WordPressBoutique, Apr 19, 2022 at 01:53

DONE. My coder has updated this problem.
Pls check your site now and let me know. It works properly

 19

By: yame
2 year ago Jun 8, 2022 at 01:03

Button is not displaying in the front end

By dieutekdev in WordPressBoutique, Jun 6, 2022 at 06:58

This is the video that I test your site: https://drive.google.com/file/d/16x0lp8euOSJgZLS8qOdQ8GyLjrxl5rB2/view?usp=sharing
The buttons still work. Pls take a look then let me know

 4

By: yame
2 year ago Jun 9, 2022 at 02:40

not abale to change the top part for Home page 3

By commushop in WordPressDukamarket, Jun 8, 2022 at 08:46

Hi,

In order to change something for the header, you can change in Theme Options.
The header's menu will be set in these boxes: https://prnt.sc/-Q4nNv4I3xeR. And then go to Appearance >> Menus and select that menu to edit all items there: https://prnt.sc/h91GbU47THd8

In case you change something in Theme Options but it does ...

 1

By: yame
2 year ago Jun 9, 2022 at 02:16

big bug on the theme ??

By lcamtrading2022 in WordPressArmania, Jun 8, 2022 at 12:49

Hi,

This is your site on my side: https://prnt.sc/2KuMfmUmDIBj
I still see the sidebar. Maybe you should clear the cache of the browser and check it again.

Regards,
Yame

 1

By: yame
2 year ago Jun 9, 2022 at 02:06

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES