HomeSupport systemWordPressElinorTheme options not working after demo import
  • Customer

    Theme options not working after demo import

    Posted by: worldsoftzone Jun 1, 2022 at 14:58 (2 year ago)
    Hi,
    how are you! I hope you are doing well. I've purchased the theme from ThemeForest but it's not working after importing the demo. I can't change anything from theme options. If I made any change in the theme option it's not changing on the site. What's to do now? What's the problem! I need to fix it as soon as possible.


    Regards
    WorldSoftZone
  • Customer

    Posted by: yame, Jun 2, 2022 at 01:03 (2 year ago)

    Hi @worldsoftzone

    Could you please provide the admin account and take a screenshot of your issue?
    I would like to check the problem on your site and then will give you the correct answer.
    Thank you!

    Regards,
    Yame
  • Customer

    Posted by: worldsoftzone, Jun 2, 2022 at 04:22 (2 year ago)

    Here is my login. Please check as soon as possible.
  • Manager

    Posted by: yame, Jun 2, 2022 at 08:40 (2 year ago)

    Thanks, I can access your site.
    But I don't know what the things you change in Theme Options but don't change in your site.
    https://prnt.sc/_pLpnc9Kl_qF
    https://prnt.sc/12wv68vfQ9wg
    Could you take screenshots for this issue then I will check it again?

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