• Customer

    WPML compatibility issue and footer disappear

    Posted by: cyrilkan Jun 3, 2022 at 05:48 (2 year ago)
    I am working on a translation of site English to Chinese.
    When I activate the WPMl my website footer disappeared from both languages. You can test after deactivating the WPMl my website has a footer but after activation, there are no footers

  • Customer

    Posted by: yame, Jun 3, 2022 at 08:17 (2 year ago)

    Hi @cyrilkan

    Maybe the Footer is not translated yet.
    Please provide your admin account then we will help you to check

    Regards,
    Yame
  • Customer

    Posted by: cyrilkan, Jun 3, 2022 at 12:51 (2 year ago)

    yes please check the attached login details
  • Manager

    Posted by: yame, Jun 6, 2022 at 01:30 (2 year ago)

    Ahh. Because you have to tick this box: https://prnt.sc/EnDPevnT2CQM and then the Footer is showing on your site: https://prnt.sc/4nIWxScvp4oj
    Pls check your site again then let me know

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible