HomeSupport systemWordPressElinorElinor Theme media upload issues(Error 503)
  • Customer

    Elinor Theme media upload issues(Error 503)

    Posted by: bareskinzmanagement May 12, 2022 at 04:48 (3 year ago)
    I am currently having issues uploading media files such as images to my wordpress website. I can not upload logos or product images. When attempting to upload an image, my website/ server is crashing from the spike in load. I spoke to my host provider and they were able to locate the issue. It appears that the theme is making to many http requests. I'll include the what they said below:

    Host Provider - "Thank you for waiting. According to the Tech team, there are a lot of cron requests to your website. Please contact with your developer and ask to optimize your website. You can provide your developer with the following logs:

    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/02-16-300x300.jpg HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/01-21-300x300.jpg HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/01-24-300x300.jpg HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/01-19-300x300.jpg HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/01-18-300x300.jpg HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/02-31-300x300.jpg HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:22 -0400] "GET /wp-content/uploads/2021/11/02-29-300x300.jpg HTTP/1.1" 404 8437 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    68.65.123.83 - - [12/May/2022:00:07:24 -0400] "POST /wp-cron.php?doing_wp_cron=1652328443.9684069156646728515625 HTTP/1.1" 503 854 " https://theafiamarket.com/wp-cron.php?doing_wp_cron=1652328443.9684069156646728515625 " "WordPress/5.9.3; https://theafiamarket.com "
    68.65.123.83 - - [12/May/2022:00:07:24 -0400] "POST /wp-cron.php?doing_wp_cron=1652328444.1329159736633300781250 HTTP/1.1" 503 854 " https://theafiamarket.com/wp-cron.php?doing_wp_cron=1652328444.1329159736633300781250 " "WordPress/5.9.3; https://theafiamarket.com "
    68.65.123.83 - - [12/May/2022:00:07:24 -0400] "POST /wp-cron.php?doing_wp_cron=1652328444.1337299346923828125000 HTTP/1.1" 503 854 " https://theafiamarket.com/wp-cron.php?doing_wp_cron=1652328444.1337299346923828125000 " "WordPress/5.9.3; https://theafiamarket.com "
    2601:146:300:fda0::40f9 - - [12/May/2022:00:05:49 -0400] "POST /wp-admin/post.php HTTP/1.1" 200 0 " https://theafiamarket.com/wp-admin/post.php?post=467&action=edit " "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36"
    68.65.123.83 - - [12/May/2022:00:07:27 -0400] "POST /wp-cron.php?doing_wp_cron=1652328446.9131150245666503906250 HTTP/1.1" 200 0 " https://theafiamarket.com/wp-cron.php?doing_wp_cron=1652328446.9131150245666503906250 " "WordPress/5.9.3; https://theafiamarket.com "
    68.65.123.83 - - [12/May/2022:00:07:27 -0400] "POST /wp-cron.php?doing_wp_cron=1652328446.9116940498352050781250 HTTP/1.1" 200 0 " https://theafiamarket.com/wp-cron.php?doing_wp_cron=1652328446.9116940498352050781250 " "WordPress/5.9.3; https://theafiamarket.com "
    139.59.142.249 - - [12/May/2022:00:07:44 -0400] "POST /xmlrpc.php HTTP/1.1" 200 232 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:62.0) Gecko/20100101 Firefox/62.0" "

  • Customer

    Posted by: yame, May 12, 2022 at 09:10 (3 year ago)

    Hi,

    Please provide the admin + FTP account. Then take screenshots of the bugs and we will help you to check.
    Regards,
    Yame
  • Customer

    Posted by: bareskinzmanagement, May 12, 2022 at 17:46 (3 year ago)

    Ok, I've attached all necessary info
    errormessage-627d47fa02734.JPG
    524error-627d47fa03367.JPG
  • Customer

    Posted by: bareskinzmanagement, May 12, 2022 at 18:40 (3 year ago)

    Downloads coreftplite app

    https://server276.web-hosting.com:2083/cpsess8511970777/frontend/paper_lantern/ftp/instructions/coreftp.html?acct=developer%40theafiamarket.com
  • Manager

    Posted by: yame, May 13, 2022 at 03:25 (3 year ago)

    Hi,
    It is quite difficult to understand.
    Pls connect me via skype ID vetyame
    I will support directly your issue.
  • Customer

    Posted by: bareskinzmanagement, May 13, 2022 at 08:47 (3 year ago)

    I added you on skype, ready to discuss
  • Customer

    Posted by: bareskinzmanagement, May 13, 2022 at 13:05 (3 year ago)

    Hello theme is causing web server to crash because it's making too many HTTP request. This issue happens when uploading images to the media folder in wordpress. The issue also occurs when I try to add a product photo to a product. The issue also happens when I try to update theme logos. Please take a look and help
  • Manager

    Posted by: yame, May 17, 2022 at 00:35 (3 year ago)

    I also left my message on a skype ID, and I guess that's you.
    Do you see my message?

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