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Header and slider are not displaying properly

By SparkedInnovations in WordPressTechOne, Jan 16, 2022 at 01:01

Have you added the CSS I provided above to try?

25

By: yame
3 year ago Apr 14, 2022 at 06:29

Change color menu text

By FxRacing in WordPressBiolife, Apr 13, 2022 at 08:22

Hi, @FxRacing

Please provide your admin account + the screenshot of the text you want to change the color then we will help you to check.
Thank you!

Regards,
Yame

1

By: yame
3 year ago Apr 14, 2022 at 06:12

Changing the header

By FxRacing in WordPressBiolife, Mar 8, 2022 at 03:29

I need your admin account to access your site. Also, you can change in Theme Options. Or turn off the Meta box mode in Edit page. Then your setting in Theme Options will be applied for all pages

3

By: yame
3 year ago Apr 14, 2022 at 06:12

problem updating it since the latest versions are made with Elementor

By citm_enterprise in WordPressBiolife, Apr 9, 2022 at 03:29

We have not updated the theme with the WPBakery version for a long time. We just focus on the new template of Elementor to develop the theme and support the clients who still use the old version with WPBakery.
You used the WPBakery template and then updated your site with another ...

4

By: yame
3 year ago Apr 18, 2022 at 04:04

Page loading takes time

By eruwagolden7 in WordPressElinor, Apr 17, 2022 at 06:59

Hi,

I will send your result to my coder and he will check.
I will inform you later. Thanks!

Regards,
Yame

1

By: yame
3 year ago Apr 18, 2022 at 09:29

remove NEW label from all products

By sammykabir in WordPressBoutique, Apr 18, 2022 at 13:14

Hi,

Please go to Theme Options >> Woo >> Shop settings then put the days here to be 0: https://prnt.sc/PskdwNBZB2UH

Regards,
Yame

1

By: yame
3 year ago Apr 19, 2022 at 02:28

How to remove login from mobile menu ?

By developer587 in WordPressBoutique, Apr 16, 2022 at 20:02

You're welcome.
So I will close this ticket. Pls submit a new one then I will check for you.

Best regards,
Yame

3

By: yame
3 year ago Apr 19, 2022 at 02:30

Footer teplates missing

By grishkodesign in WordPressBoutique, Apr 14, 2022 at 07:34

I am sure that the Footer builder was imported all when you installed the theme successfully.
You might accidentally delete and there is no Footer builder on your site.
I see you use the header style 12 so I import Footer 12 for your site. Now you can config again and ...

7

By: yame
3 year ago Apr 20, 2022 at 03:20

remove email field on mobile version

By sammykabir in WordPressBoutique, Apr 19, 2022 at 17:59

You're welcome.
So I will close this ticket. If you need any helps, please submit a new one then I will check for you

Best regards,
Yame

7

By: yame
3 year ago Apr 25, 2022 at 07:48

Fatal Errors - Deprecated PHP Errors - WP Bakery not working

By developer587 in WordPressBoutique, Apr 12, 2022 at 21:02

You're welcome.
So I will close this ticket. If you need help, please submit a new one, I will help you to check.
Thank you!

11

By: yame
3 year ago Apr 25, 2022 at 09:36

Activate top-bar in mobile

By citm_enterprise in WordPressBiolife, Apr 19, 2022 at 17:07

You're welcome.
So I really hope that you will spend a little time going to this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and rate 5 stars for us. It's really worth to me ^^
Thank you!

6

By: yame
3 year ago Apr 27, 2022 at 09:17

Woocommerce templates on the Boutique theme are out of date

By fanisosa in WordPressBoutique, Feb 10, 2022 at 03:16

So could you pls provide your admin account and take screenshots to show me know the difference you see?
Then I will help you to check and give you the correct support.

5

By: yame
3 year ago Apr 29, 2022 at 07:20

FavIcon

By mbailey003 in WordPressDukamarket, May 2, 2022 at 01:08

Hi, @mbailey003

In order to change the favicon, you can go to Appearance >> Customize: https://prnt.sc/g7ZjETJpYkyq >> Site Identity and change the icon here: https://prnt.sc/klDWpGHyVmAK

If you want us to check for you, pls provide your admin account. Thank you!
Regards,
Yame

1

By: yame
3 year ago May 4, 2022 at 03:04

impossible to change logo in template and name of logo text ???

By lcamtrading2022 in WordPressArmania, May 1, 2022 at 14:44

Hi,

This issue was explained in the Documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/ Because you still enable the Meta box mode.
Now I see the logo's changed.

If you have any questions, please let me know.
Regards,
Yame

2

By: yame
3 year ago May 4, 2022 at 03:09

How to modify the header whit my preferences

By jeanrosero09 in WordPressDukamarket, May 3, 2022 at 15:14

Hi, @jeanrosero09

Please provide me with your admin account. And take the screenshot to explain your issue clearly.
Then I will help you to check it.

Regards,
Yame

1

By: yame
3 year ago May 4, 2022 at 03:19

Lost all pictures provided with theme from kutethemes

By psychox3 in WordPressTechOne, May 3, 2022 at 22:56

Hi, @psychox3

Because you do not upload the images for these positions:
https://prnt.sc/RAxRbay6fDx0
https://prnt.sc/LTC_rJsG0H9U
https://prnt.sc/wRdEI667mUBA

Try to upload images there and then check your site again.
Regards,
Yame

1

By: yame
3 year ago May 4, 2022 at 03:30

What is the difference between techone 2.0 and techone 3.0

By psychox3 in WordPressTechOne, May 4, 2022 at 10:22

Hi,

Yes, these are the different themes.
Both these themes are developed based on the Elementor template.
However, they just have the same names. But different from the theme. They are completely different themes.
You are using the theme version 2.x. So, you will not able to update your site to the new version.

Regards,
Yame

1

By: yame
3 year ago May 5, 2022 at 07:31

[Urgent]: Add button buy now!

By galangsheila in WordPressDukamarket, May 4, 2022 at 01:00

The button BUY NOW is also linked to the checkout page. Pls check
Style 2 buttons: DONE. He added the CSS in Theme Options. So you should backup the CSS when you change or update the theme.

Pls check your site again then let me know.

10

By: yame
3 year ago May 10, 2022 at 01:03

Problem in device mobile!!

By galangsheila in WordPressDukamarket, May 5, 2022 at 08:57

Hi,

Now I see that your site has only this appearance on the mobile version: https://prnt.sc/nnSsqdyneE62 on every page.
So could you check it again? and try to clear the cache before you check to get the correct result

Regards,
Yame

1

By: yame
3 year ago May 9, 2022 at 04:28

Widget: Filtr by...

By ravgos in WordPressTechOne, May 5, 2022 at 11:41

Hi, @ravgos

I see that your support period was expired. You should extend it and then you will continue to get support for this theme.
Thank you!

Regards,
Yame

1

By: yame
3 year ago May 6, 2022 at 02:16

Trouble to modify MEGAMENU and aspects of top header

By jeanrosero09 in WordPressDukamarket, May 4, 2022 at 22:45

1. Manage vertical menu:
- Go to Theme Options to know which menu you use: https://prnt.sc/pyrS5u4JXvD-
- Go to Appearance >> Menus >> select the menu in Theme Options and edit as you want: https://prnt.sc/GeQk9mb9IxW_

2. Header:
- Go to Theme Options to know which menus you use for these positions: https://prnt.sc/tooV1SRIMj8j
- Go to ...

3

By: yame
3 year ago May 6, 2022 at 02:13

Problem in header home mobile

By galangsheila in WordPressDukamarket, May 6, 2022 at 08:39

Hi, @galangsheila

I see that on the mobile device, the appearance of your site likes this: https://prnt.sc/C0WmKllmccoV on every page.
So could you let me know which page you see the difference? Or maybe the problem is caused by the cache. Pls make sure that you clear the cache completely before you ...

1

By: yame
3 year ago May 9, 2022 at 02:16

[ Urgent ]: Problem template!

By galangsheila in WordPressDukamarket, May 9, 2022 at 08:59

My coder suggests you use another cache plugin that has the configuration for the cache mobile.
So, you should use the plugin WP Rocket and then turn it on: https://prnt.sc/bX_nm6ltIQ5K
This is the paid plugin but it supports completely the issue about cache. You should use

Regards,
Yame

2

By: yame
3 year ago May 10, 2022 at 01:47

The links are not working after installing the theme

By mamdohsa in WordPressDukamarket, May 9, 2022 at 16:01

Also, pls provide the FTP account so that my coder will check the issue of 404 for you

2

By: yame
3 year ago May 10, 2022 at 00:53

Issues in Ovic Addon Toolkit

By sureshbabu29 in WordPressBiolife, May 6, 2022 at 06:05

DONE. He fixed the problem caused by plugin Toolkits.
Pls check your site again then let me know

8

By: yame
3 year ago May 11, 2022 at 08:23

Problem Translate

By galangsheila in WordPressDukamarket, May 10, 2022 at 08:04

Hi, @galangsheila

Because you translated this text. The original text was Main Menu: https://prnt.sc/oJzP-PJQKBfi
And you have to translate in Loco > Plugins >> Toolkits. And I translated for you: https://prnt.sc/aNKI2eXulgFa
Pls check your site again.

Regards,
Yame

1

By: yame
3 year ago May 11, 2022 at 01:09

Licences Revolution Slider 6

By lcamtrading2022 in WordPressArmania, May 8, 2022 at 18:50

DONE.
He fixed the bug for you.
Pls check again then let me know

8

By: yame
3 year ago May 12, 2022 at 09:06

Problem revolution slider image overwrite in smartphone and tablet mode

By lcamtrading2022 in WordPressArmania, May 8, 2022 at 19:34

Ah okay.
So please submit a new ticket when you need help.
Thank you!

4

By: yame
3 year ago May 13, 2022 at 03:35

Cannot Change Header

By ozennmuzik in WordPressDukamarket, May 11, 2022 at 06:50

I changed the Main color 5 and then it changed: https://prnt.sc/Ahm3uFtWBK3-
I hope that you will be satisfied with this support, and you will spend a little time going to this website: https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450 to rate 5 stars for me ^^
It's really worth to me. Thank you!

Yame

7

By: yame
3 year ago May 13, 2022 at 02:34

2 questions

By ValeryLuter in WordPressArmania, Apr 4, 2022 at 09:09

Ohh okay. So do you need any help with this ticket?
If not, I will close this. And pls submit a new one when you have any problem with the theme.

22

By: yame
3 year ago May 13, 2022 at 02:56

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