• Customer

    I WANT MY MONEY BACK

    Posted by: Sochacki Apr 7, 2022 at 09:44 (3 year ago)
    I want my money back.
    I am not satisfied with the template
    The template has a lot of technical errors mainly with import demo tools orange and Elementor.

    I don't want any help and support. I want my money back as soon as possible.

    In this matter, contact us by e-mail: biuro@sochackidesign.com

  • Customer

    Posted by: yame, Apr 8, 2022 at 01:40 (3 year ago)

    Hi, @Sochacki

    I am so sorry to hear about that.
    What problem did you get with this theme? We are here and willing to help you solve all problems related to the theme.
    Some clients have the problem with installing the theme, but because of some reasons such as their hosting, WP version, internet working, ...
    So let us have a chance to check your site then I will help you to install the theme with the homepage you want.

    Regards,
    Yame
  • Customer

    Posted by: Sochacki, Apr 8, 2022 at 06:52 (3 year ago)

    This is my final decision and please respect it
    My server and internet are very good

    It's just that this template sucks

    I am writing for the last time please pay me back
  • Manager

    Posted by: yame, Apr 8, 2022 at 09:21 (3 year ago)

    So you can submit a refund ticket on Envato then explain clearly your reason.
    Here we just support the problems of the clients when using the theme. Hope you understand.
    Thank you!
  • Customer

    Posted by: Sochacki, Apr 12, 2022 at 12:15 (3 year ago)

    Refund request send to you.
  • Manager

    Posted by: yame, Apr 13, 2022 at 08:53 (3 year ago)

    The Admin on Envato will check that request for you.
    Thanks!

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