Kutethemes

Customer

Posted by: Maason, Feb 10, 2022 at 10:28 (3 year ago)

Hi fanisosa
Could you please provide wp-admin + ftp or Cpanel accounts via secret information area? I would like to check in your site and help you.
Regards,
Maason
Customer

Posted by: fanisosa, Apr 25, 2022 at 01:15 (3 year ago)

Hi Maason,
I just saw that you replied to the ticket. So my issue is that I think the theme I got wasn't compatible to the woocommerce version I had. I see now that the theme on envato market is compatible with the versions I have. Right now I have woocommerce version 5.7.0 and wordpress version 5.9.3. Can I get a version of the boutique theme that is compatible to both that I can update?
Manager

Posted by: yame, Apr 26, 2022 at 06:59 (3 year ago)

Hi,

The current theme version is 2.2.3.
You should update your site to the latest version to get the new functions.

Regards,
Yame
Customer

Posted by: fanisosa, Apr 29, 2022 at 05:02 (3 year ago)

I currently have that theme updated but the menu is not looking like the demo. It's looking like a different version. Do you know how I can switch to the original one? I am trying to get demo Home19.
Manager

Posted by: yame, Apr 29, 2022 at 07:20 (3 year ago)

So could you pls provide your admin account and take screenshots to show me know the difference you see?
Then I will help you to check and give you the correct support.

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Woocommerce templates on the Boutique theme are out of date