Kutethemes

Customer

Posted by: lcamtrading2022, May 8, 2022 at 19:02 (3 year ago)

see result when revolution slider plugin it is activate in wordpress
you have blanck scree in elementor https://prnt.sc/8L0IGurIC45a
Customer

Posted by: yame, May 9, 2022 at 04:19 (3 year ago)

Hi,

I see the problem.
Let the coder check this first then I will inform you the answer later.
Thank you!

Regards,
Yame
Customer

Posted by: lcamtrading2022, May 9, 2022 at 09:06 (3 year ago)

ok thanks
Customer

Posted by: lcamtrading2022, May 9, 2022 at 09:08 (3 year ago)

before I knew that he was the problem I had to deactivate plugin by plugin and I found out that when I deactivate revolution slider elementor works normally and I have no more white screen?
Manager

Posted by: yame, May 10, 2022 at 00:59 (3 year ago)

I see. My coder needs the FTP account also. Pls provide it then he will check carefully for you.
Customer

Posted by: lcamtrading2022, May 10, 2022 at 12:50 (3 year ago)

here
Manager

Posted by: yame, May 12, 2022 at 02:02 (3 year ago)

I also sent your account to my coder. He will check soon and I will let you know when I get his answer.
Thanks for your patience!
Manager

Posted by: yame, May 12, 2022 at 09:06 (3 year ago)

DONE.
He fixed the bug for you.
Pls check again then let me know

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