HomeSupport System
8,888 topics
TOPIC POSTS LAST POSTER
Size of product images on Category Pages

By HappyMondayNZ in WordPressBoutique, Apr 19, 2021 at 00:42

Hi HappyMondayNZ
To adjust images then you can do on elementor shortcode as the attachment screenshot below. Please try again and let me know your results
Regards

 1

By: Maason
4 year ago Apr 19, 2021 at 02:20

Favicon

By natassua in WordPressOcolus, Apr 18, 2021 at 18:37

You're welcome.
So if your issue is solved, I will close this ticket.
Please submit a new one when you have any problem and provide me your admin account, I will help you to check.

 3

By: yame
4 year ago Apr 20, 2021 at 01:02

Allignment Problem in Brand Logos On FrontPage

By umairpk in WordPressKuteShop, Apr 17, 2021 at 01:43

Hi there.
The author of theme said that the cause by your images, they are not the same size. Please check and crop the same size together.

Regards

 5

By: Maason
4 year ago Apr 20, 2021 at 06:07

Activation Slider Revolution

By rastishka96 in WordPressBiolife, Apr 19, 2021 at 11:30

Hi @rastishka96
We included the Slider Revolution plugin in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site.

Regards,

 1

By: Maason
4 year ago Apr 20, 2021 at 01:12

Dublicate content

By rastishka96 in WordPressBiolife, Apr 19, 2021 at 12:10

Yes. During installation theme, maybe someshing's missing. Please connect to us when you have any questions.
Thanks for using our theme.

Have a nice day!

 2

By: Maason
4 year ago Apr 20, 2021 at 01:19

Activation theme

By rastishka96 in WordPressBiolife, Apr 20, 2021 at 08:24

Hi rastishka96
You can do from dashboard then click on Activate theme button>>input your purchase codes follow intructions. I have checked your site and found that it's activated. Please connect to me when you have any questions.

Thanks

 1

By: Maason
4 year ago Apr 20, 2021 at 09:20

Color Header

By GiancarloB1 in WordPressArmania, Apr 12, 2021 at 13:55

Hi there
It can not edit by css codes. Please replace by the font icon or make by photoshop. I am sorry because i could not help much in this case
Have a nice day!

Regards,

 18

By: Maason
4 year ago Apr 21, 2021 at 08:10

Mobile Menu

By injamuljamil in WordPressKuteShop, Apr 20, 2021 at 14:17

Hi, @injamuljamil

Please help me to take the screenshot then I will check for you.
It will be easier to understand then I will check faster. Thank you!

Regards,
Yame

 1

By: yame
4 year ago Apr 22, 2021 at 01:17

Help with ADD GALLERY button using WCFM

By macjay2nd in WordPressTuran, Apr 14, 2021 at 03:00

I think none of the mobile devices are able to upload the multi images at the same time.
I see this button and it is designed to select muti items for choosing the images: https://prnt.sc/11u65ub.
You just can only select this button then upload your images (on the mobile version). This ...

 9

By: yame
4 year ago Apr 22, 2021 at 03:16

Image size

By decimoarte in PrestashopSuperShop, Feb 9, 2021 at 09:49

Please help me to take the screenshots. It will be easier for me to check your issues faster.
Thanks!

 12

By: yame
4 year ago Apr 22, 2021 at 01:22

how to import demo 11

By Mrsher1 in WordPressBoutique, Apr 19, 2021 at 03:10

Hi Mrsher1
I would like to check on your site however it does not work. Please check and provide your wp-admin account again. I will check and guide you soon.
Thanks

 19

By: Maason
4 year ago Apr 22, 2021 at 03:53

Theme License Key

By kopono in WordPressBiolife, Apr 21, 2021 at 13:56

Hi kopono
Do you input these purchase codes into other domain? Could you please provide your wp-admin account + purchase code via secret information area? I would like to check on my system and inform you asap.
Regards,

 1

By: Maason
4 year ago Apr 22, 2021 at 02:08

Enlarge Single Product Image

By BasharAld in WordPressBoutique, Apr 21, 2021 at 15:17

yes, it's the same https://prnt.sc/11vufab

 7

By: Maason
4 year ago Apr 22, 2021 at 18:08

Don't has product filter module!!

By jason1122 in PrestashopSuperShop, Mar 14, 2021 at 05:04

He said that he must install this module for your site.
So you have to install the Prestashop and the theme on your live site, then provide me your admin + FTP, then he will help you to install.

 4

By: yame
4 year ago Apr 27, 2021 at 09:16

How to modify the 20 headers included by the theme?

By komaxis in WordPressBiolife, Apr 22, 2021 at 16:54

Goodmorning
By the default of theme, customers can not edit by the Elementor or other one. In your case then you need edit php codes at the wp-content\themes\biolife\templates\header and the functions.php file at the wp-content\themes\biolife.
Also to replace subcategory on Vertical category: You enter the dashboard choose Appearance>>Menus>> and then choose ...

 2

By: Maason
4 year ago Apr 23, 2021 at 02:29

Change "Place Order" button text in checkout

By bouker2 in WordPressBiolife, Apr 21, 2021 at 16:01

Hi there
The cause by your Loco Settings. Please check and settings as this attachment screenshot again
Thanks

 7

By: Maason
4 year ago Apr 23, 2021 at 04:13

WPBakery Version

By kopono in WordPressBiolife, Apr 23, 2021 at 13:12

Hi kopono
When theme package 's downloaded from the themeforest.net, it includes 2 package inside (Theme Biolife version 1.1.4, it's the WPBakery version and Theme Biolife version 2.x.x, it's the Elementor version).
Thanks for using our theme. During installation and use our theme, please contact to us if you gets any problems. ...

 1

By: Maason
4 year ago Apr 24, 2021 at 08:50

Add lazy loader back

By infozzle in WordPressBiolife, Apr 24, 2021 at 08:27

Hi infozzle
We would like to check on your site however it does not work. Please check and provide us again.
Thanks

 1

By: Maason
4 year ago Apr 24, 2021 at 08:57

i need support for configuring the theme

By salvodan in WordPressBiolife, Apr 17, 2021 at 11:29

This site https://pamircola-co.com/, it 's the Biolife theme, it works fine with the WPML plugin

 24

By: Maason
4 year ago Apr 25, 2021 at 13:08

biolife theme loading very slow

By infozzle in WordPressBiolife, Apr 23, 2021 at 16:50

Goodmornig, infozzle
My coder said that you should update to the PHP 7.4 and wordpress version 5.7.1, it maybe the cuases
Regards

 6

By: Maason
4 year ago Apr 26, 2021 at 01:57

Cannot install module labblocksearch. The module is invalid and cannot be loaded.

By NatMes in PrestashopSuperShop, Apr 21, 2021 at 08:48

Ahh sorry. My coder gave me his answer. It was in the chatbox so I forgot :(
DONE. He installed this module for you. It is because you installed it in the wrong way. Pls check again then let me know.
Thank you so much!

 3

By: yame
4 year ago Apr 27, 2021 at 02:19

installing the demo data does not work

By alipepe77 in WordPressBiolife, Apr 14, 2021 at 07:04

Hi, @alipepe77

I am Yame - supporter of the Kutethemes team. I will continue to assist you.
I will connect with you via Skype. Please accept my invitation then we will be able to discuss there to understand each other.
Thank you!

 18

By: yame
4 year ago Apr 27, 2021 at 01:52

Vega Menu

By decimoarte in PrestashopSuperShop, Apr 27, 2021 at 08:08

Excuse me, I see something different.
Here, I am checking your site with the same link and the menu is different from your screenshot. See the attachment.
And I really don't understand you mean, mate :(

 3

By: yame
4 year ago Apr 28, 2021 at 07:45

Mobile Menu

By waynejb in WordPressTechOne, Apr 27, 2021 at 16:09

Hi waynejb
It's the default of theme. To combine vertical menu plus mainmenu as your question above then you have to customize it. Please contact to Customize Services (https://support.kutethemes.com/support-system/offer-form), they will check and help you. We are really sorry because we do not support for the customize work.
Regards,

 1

By: Maason
4 year ago Apr 28, 2021 at 14:10

need to resolve mobile version issue

By businessdragan in WordPressBiolife, Apr 27, 2021 at 19:53

Hi businessdragan
We checked on moblie, it still works fine. Please check again. Also please try using some methods below to improve the loading speed:
1. Update to the latest theme version, Wordpress 5.7 and PHP 7.3
2. Remove unnecessary plugins
3. Optimize product images
4. Intstall the WP Super Cache
5. Contact with ...

 1

By: Maason
4 year ago Apr 28, 2021 at 03:11

Make Product Special Tab - semi transaparet

By HappyMondayNZ in WordPressBoutique, Apr 17, 2021 at 22:31

Hi @HappyMondayNZ
Thanks for using my theme. Please contact to me again when you get any questions. Also please do not forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

 5

By: Maason
4 year ago Apr 28, 2021 at 15:19

problems

By hsyngulbahce in WordPressBiolife, Apr 16, 2021 at 07:28

As my videoshot just sent to your email. It still shows

 9

By: Maason
4 year ago Apr 28, 2021 at 15:02

Showing dummy images

By vipulpore in WordPressBiolife, Apr 27, 2021 at 18:43

Hi there
It's good. Thanks for using our theme. Please connect to us again when you have any questions. We will check and reply to you asap.
Regards

 7

By: Maason
4 year ago Apr 28, 2021 at 15:08

Duplicated Content on the Live Site

By aklong406 in WordPressBiolife, Apr 28, 2021 at 17:03

Goodmorning @aklong406
Could you please provide your wp-admin + ftp account via secret information area? We would like to check your hosting before. Also may i delete all your demo contents and re-install from scratch? Which demo number do you want to do? Please let us know the we will help ...

 1

By: Maason
4 year ago Apr 29, 2021 at 00:22

Theme Details

By waynejb in WordPressTechOne, Apr 28, 2021 at 19:32

Hi, @waynejb

1. The Catalog feature: I have discussed this again with the developer of this theme. He said that he would update again this feature for this theme on the next update version. So, please try to wait for the next released version then update for your site.

2. Sorry, I ...

 1

By: yame
4 year ago May 3, 2021 at 01:53

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES