Kutethemes

Customer

Showing dummy images

Posted by: vipulpore Apr 27, 2021 at 18:43 (2 year ago)

Hello Mate, Its very Urgent

My site is showing old dummy images in many pages, including landing page, about page, and all products pages.
Kindly find the attachments for the same.

Links:
https://tinyurl.com/yg6s4sz8
https://tinyurl.com/yjhcqt5x
https://tinyurl.com/yzmkq9pk

Customer

Posted by: Maason, Apr 28, 2021 at 01:37 (2 year ago)

Goodmorning, @vipulpore
Could you please provide the FTP or Cpanel account via secret information area ? Our coders will check theme's code and update asap.
Thanks for your patients!

Regards
Customer

Posted by: vipulpore, Apr 28, 2021 at 04:02 (2 year ago)

Hello Mate,

Kindly find FTP details below,
Its really very urgent, Thanks in advance.
Customer

Posted by: Maason, Apr 28, 2021 at 04:29 (2 year ago)

Ok, my coder will check and update soon. I will inform you when it's done. Please do not touch on your site
Thanks
Customer

Posted by: Maason, Apr 28, 2021 at 08:16 (2 year ago)

Hi there
We checked on your site, the cause by the EWWW Image Optimizer plugin, it optimized and deleted some original images. In this case you have to upload add them again.
Regards,

anh1-608919d9b773f.png
anh2-608919d9b8644.png
Customer

Posted by: vipulpore, Apr 28, 2021 at 11:08 (2 year ago)

Hello Dear,

I request you to check properly once again,
as we can see, plugins showing in your screenshot are not there on our site.

Your screenshot: https://tinyurl.com/yhspmb5w
Our plugins: https://tinyurl.com/ydspo2a6

Please check and get back
Customer

Posted by: vipulpore, Apr 28, 2021 at 11:12 (2 year ago)

Hello Dear,

Issue resolved after i deactivated "Ovic: Import Demo" plugin.

Thanks for your support
Customer

Posted by: Maason, Apr 28, 2021 at 15:08 (2 year ago)

Hi there
It's good. Thanks for using our theme. Please connect to us again when you have any questions. We will check and reply to you asap.
Regards

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