• Customer

    Showing dummy images

    Posted by: vipulpore Apr 27, 2021 at 18:43 (6 months ago)
    Hello Mate, Its very Urgent

    My site is showing old dummy images in many pages, including landing page, about page, and all products pages.
    Kindly find the attachments for the same.

    Links:
    https://tinyurl.com/yg6s4sz8
    https://tinyurl.com/yjhcqt5x
    https://tinyurl.com/yzmkq9pk

  • Customer

    Posted by: Maason, Apr 28, 2021 at 01:37 (5 months ago)

    Goodmorning, @vipulpore
    Could you please provide the FTP or Cpanel account via secret information area ? Our coders will check theme's code and update asap.
    Thanks for your patients!

    Regards
  • Customer

    Posted by: vipulpore, Apr 28, 2021 at 04:02 (5 months ago)

    Hello Mate,

    Kindly find FTP details below,
    Its really very urgent, Thanks in advance.
  • Manager

    Posted by: Maason, Apr 28, 2021 at 04:29 (5 months ago)

    Ok, my coder will check and update soon. I will inform you when it's done. Please do not touch on your site
    Thanks
  • Manager

    Posted by: Maason, Apr 28, 2021 at 08:16 (5 months ago)

    Hi there
    We checked on your site, the cause by the EWWW Image Optimizer plugin, it optimized and deleted some original images. In this case you have to upload add them again.
    Regards,
  • Customer

    Posted by: vipulpore, Apr 28, 2021 at 11:08 (5 months ago)

    Hello Dear,

    I request you to check properly once again,
    as we can see, plugins showing in your screenshot are not there on our site.

    Your screenshot: https://tinyurl.com/yhspmb5w
    Our plugins: https://tinyurl.com/ydspo2a6

    Please check and get back
  • Customer

    Posted by: vipulpore, Apr 28, 2021 at 11:12 (5 months ago)

    Hello Dear,

    Issue resolved after i deactivated "Ovic: Import Demo" plugin.

    Thanks for your support
  • Manager

    Posted by: Maason, Apr 28, 2021 at 15:08 (5 months ago)

    Hi there
    It's good. Thanks for using our theme. Please connect to us again when you have any questions. We will check and reply to you asap.
    Regards

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