• Customer

    how to import demo 11

    Posted by: Mrsher1 Apr 19, 2021 at 03:10 (6 months ago)
    I'm trying to import demo data following your documentation but still can't see any demo pages after importing demo.
    can you please elaborate properly on your documentation on how to import demos? that would help any new user.
    waiting for your kind response.

  • Customer

    Posted by: Maason, Apr 19, 2021 at 05:26 (6 months ago)

    Hi Mrsher1
    The cause maybe connection missing. Please do follow this videoshot :https://www.youtube.com/watch?v=ZiizwDJGLSU and let me know your results.
    Thanks
  • Customer

    Posted by: Mrsher1, Apr 19, 2021 at 05:59 (6 months ago)

    Dear Support team,

    I have tried your way following your video but having the same issue.

    Please can you help me if you can't then refund me so I can buy something else I have paid almost 100$ not to just msg you here again and again.

    Download sample data package.
    Failed to download the selected sample data package 'elementor_rtl'.
  • Customer

    Posted by: Mrsher1, Apr 19, 2021 at 07:26 (6 months ago)

    I have tried all the best option I can but still can't see the demo pages in settings.

    Please help me out and resolve this as I need to go live on my website.

    Kind regards
  • Customer

    Posted by: Mrsher1, Apr 19, 2021 at 07:39 (6 months ago)

    http://prntscr.com/11os6ah
  • Manager

    Posted by: Maason, Apr 19, 2021 at 16:29 (6 months ago)

    Hi Mrsher1
    Could you please provide your FTP or Cpanel account via secret information area? Tomorrow morning I will check and help you. Also may i remove all you demo content and re-install from scratch ?
    Waiting your reply..

    Regards,
  • Customer

    Posted by: Mrsher1, Apr 20, 2021 at 04:37 (6 months ago)

    I have already sent you my wordpress 2 days ago and sending you my ftp as well and yes you can delete everything I just need demo 11 on my website.

    Kind regards
  • Customer

    Posted by: Mrsher1, Apr 20, 2021 at 04:38 (6 months ago)

    I have already sent you my wordpress 2 days ago and sending you my ftp as well and yes you can delete everything I just need demo 11 on my website.

    Kind regards
  • Manager

    Posted by: Maason, Apr 20, 2021 at 04:47 (6 months ago)

    Your FTP account does not work. Please check and provide me again
    Waiting your reply....
  • Customer

    Posted by: Mrsher1, Apr 20, 2021 at 04:45 (6 months ago)

    disregard my last secret information try with this one.
  • Manager

    Posted by: Maason, Apr 20, 2021 at 05:07 (6 months ago)

    It worked. Please do not touch on your site. I am checking and installing theme
  • Manager

    Posted by: Maason, Apr 20, 2021 at 05:11 (6 months ago)

    Also, please connect to your host provider and change these values as attachment screenshot below

    Regards
  • Customer

    Posted by: Mrsher1, Apr 20, 2021 at 05:35 (6 months ago)

    done changed check now
  • Manager

    Posted by: Maason, Apr 20, 2021 at 06:04 (6 months ago)

    It still there: https://dildarcollection.com/test1.php Please check it
  • Customer

    Posted by: Mrsher1, Apr 20, 2021 at 06:20 (6 months ago)

    memory_limit = 512M
    max_input_vars = 2000
    upload_max_filesize = 128M
    post_max_size = 128M
    max_execution_time = 180

    this is what I have done in my php.ini file?
  • Manager

    Posted by: Maason, Apr 20, 2021 at 06:29 (6 months ago)

    is your domain name here: https://dildarcollection.com ? I upload the test1.php file there
  • Customer

    Posted by: Mrsher1, Apr 20, 2021 at 06:38 (6 months ago)

    I just spoke to my hosting provider they said it would take 1 or 2 hours to reflect on the server.
  • Manager

    Posted by: Maason, Apr 21, 2021 at 08:06 (5 months ago)

    Hi there
    The php.ini, It's not change. I have installed theme. Please check it
    Regards
  • Customer

    Posted by: Mrsher1, Apr 21, 2021 at 13:37 (5 months ago)

    the footer images are still not showing for payment methods and how can I change the footer and header content as I can't see any option to change header content in the backend.
  • Manager

    Posted by: Maason, Apr 22, 2021 at 03:53 (5 months ago)

    Hi Mrsher1
    I would like to check on your site however it does not work. Please check and provide your wp-admin account again. I will check and guide you soon.
    Thanks

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