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Installation Document

By 05ubaid in WordPressKuteShop, May 25, 2020 at 23:25

I got your screenshots and I also replied. For this ticket, we solved the problem of installation.
I will also reply to your other tickets. Pls check
Thank you!

Yame

 20

By: yame
5 year ago Jun 2, 2020 at 04:04

How to become New Seller

By 05ubaid in WordPressKuteShop, Jun 1, 2020 at 21:02

Hi,

Could you pls explain more details to your question?
We still don't get what you want. You can take the screenshots, then we will check and give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
5 year ago Jun 2, 2020 at 03:55

Categories still visible after deleting

By 05ubaid in WordPressKuteShop, Jun 1, 2020 at 21:12

Hi again,

I see that you have 2 categories here: https://prnt.sc/ss33lo
And in your shop has these 2 categories also: https://prnt.sc/ss33ug

So could you pls take a screenshot for the one you are mentioning to? Then I will check for you.
Thank you!
Regards,
Yame

 1

By: yame
5 year ago Jun 2, 2020 at 03:52

edit header

By ayman_ala in WordPressKuteShop, May 30, 2020 at 07:47

So could you provide me your admin account? Then I will check for you the reason why you cannot change the logo.
Thank you!

 4

By: yame
5 year ago Jun 3, 2020 at 00:37

WPBakery page builder

By isuruupeksha in WordPressOcolus, Jun 2, 2020 at 12:22

Hi,

Pls refer to this documentation. I hope that it will solve your issue: https://ocolus.kutethemes.net/documentation/docs/faqs/how-to-edit-pages-with-wpbakery-page-builder/

If you are mentioning to the other, pls take the screenshots then I will check for you
Regards,
Yame

 1

By: yame
5 year ago Jun 3, 2020 at 09:04

Biolife theme

By harishbr in WordPressBiolife, Jun 3, 2020 at 06:05

Hi,

You can use plugin: Loco Translation and translate this text in Theme.

If you cannot do it, please provide me your admin account and the replaced text, I will check and do it for you

Regards,
Yame

 1

By: yame
5 year ago Jun 3, 2020 at 09:03

Message "Add to cart" hover products

By ideesoluzioni in WordPressOcolus, May 29, 2020 at 07:53

You're welcome.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 8

By: yame
5 year ago Jun 5, 2020 at 03:09

WCFM demo content for KuteShop

By gdiazultra in WordPressKuteShop, Jun 4, 2020 at 23:09

Hi,

Currently, we do not support WCFM.
However, just use it. And if you have the problem related to the theme, pls provide me your admin + ftp account then we will help you to check

Regards,
Yame

 1

By: yame
5 year ago Jun 5, 2020 at 04:12

Enabling the Demo 07 on the complete site.

By gdiazultra in WordPressKuteShop, Jun 5, 2020 at 01:32

Hi @gdiazultra,

Could you please provide me your admin account?

I would like to check your site then will give you the correct answer.
Thank you!

Regards,
Yame

 1

By: yame
5 year ago Jun 5, 2020 at 03:51

Change search text

By harishbr in WordPressBiolife, Jun 5, 2020 at 04:13

Hi,

You can use Loco Translation plugin and translate the text in theme

If you cannot translate, pls provide me your admin account and your replaced texts, I will check and help you

Regards,
Yame

 1

By: yame
5 year ago Jun 5, 2020 at 08:43

Filter and Sort Layout in Shop pages.

By public_fibre in WordPressOcolus, Jun 5, 2020 at 09:35

Hi,

My coder checks your site and he finds out that the Shop page was customized. It was customized by Elementor Pro and css in Child theme.

So you should ask the customer (who customized for your site) to do it for you. We do not support the customized site.
Thanks for ...

 1

By: yame
5 year ago Jun 5, 2020 at 11:26

Change cart icon

By Hipermundos in WordPressBiolife, May 31, 2020 at 17:02

Thank you so much for your comment ^^
So if you are satisfied with my support, hope that you will spend a little time and rate for me on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723
It is really worth to me.

Thank you!

 17

By: yame
5 year ago Jun 7, 2020 at 10:48

Problems with template installation - KuteShop - Fashion, Electronics & Marketplace WooCommerce Theme (RTL Supported)

By KarinaTimana in WordPressKuteShop, Jun 6, 2020 at 20:59

Hi @KarinaTimana,

If you need any support, please provide me your admin + ftp account of your site and take the screenshots to describe more details for your issues then I will check for you faster.

Awaiting your reply...
Regards,
Yame

 1

By: yame
5 year ago Jun 7, 2020 at 10:53

"Upload Files" Button on Dokan Vendor Dashboard Doesn't Show Up

By mikewitthus in WordPressOcolus, May 24, 2020 at 18:18

Could you please check again. The boxes are gone: https://prnt.sc/svu9ce

 32

By: yame
5 year ago Jun 8, 2020 at 10:58

Install Demo

By hannanishfaq in WordPressKuteShop, Jun 7, 2020 at 21:32

Hi,

This is old installation. We will update the documentation soon. I see that you installed the theme already.
Do you need any assistance?

 3

By: yame
5 year ago Jun 8, 2020 at 11:32

Slider resolution and vertical menu

By husy4455 in WordPressKuteShop, Jun 7, 2020 at 20:33

Because you have to configure for plugin WPBakery Page Builder: https://prnt.sc/svumvk
I did it for you and now you can edit your pages: https://prnt.sc/svuna1

Regards,
Yame

 5

By: yame
5 year ago Jun 8, 2020 at 11:24

how to create or modify a header

By danielcastrov in WordPressBiolife, Jun 8, 2020 at 19:56

Hi @danielcastrov,

if you want to create or modify the header as your intention, it will belong to the Customized job.
As you can see, we have some headers for this theme only and we built based on default design. We do not support creating a new one style or modify the ...

 1

By: yame
5 year ago Jun 9, 2020 at 10:38

slider revolution not appear in the site

By ayman_ala in WordPressKuteShop, Jun 8, 2020 at 07:33

Oh I don't know why your ticket is under the others.
It's done. Pls check your site again. The slider is showing: https://prnt.sc/szyinz

Thanks for your patience!

 3

By: yame
5 year ago Jun 15, 2020 at 09:21

Can not import demo versions

By Krisatomem in WordPressKuteShop, Jun 8, 2020 at 09:25

Hi,

It's done for you with homepage 01. In case you want to use another homepage, you can negative to here: https://prnt.sc/swnfn0 => https://prnt.sc/swng55

If you are satisfied with this support, hope that you will spend a little time to rate 5 stars for me on this website: https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It is really ...

 3

By: yame
5 year ago Jun 9, 2020 at 15:23

Updating Visual Composer

By gosrl in WordPressOcolus, May 28, 2020 at 13:04

I updated this plugin for you. And now it is in the latest version: https://prnt.sc/sxk27x
Pls check again

 5

By: yame
5 year ago Jun 11, 2020 at 00:29

Cant see ovic framework

By djpmarley in WordPressKuteShop, Jun 7, 2020 at 16:54

Thanks. It is because you did not config for WPBakery Page Builder plugin.
I did it for you: https://prnt.sc/swnl2y and now you can edit your pages with shortcode.
Pls check then let me know

If you are satisfied with this support, hope that you will spend a little to rate 5 stars ...

 7

By: yame
5 year ago Jun 9, 2020 at 15:30

Logancee theme 1.7 prestashop

By AnkurBagga in PrestashopLogancee, Jun 10, 2020 at 01:58

Hi,

Please provide me your back end + ftp account of your site then my coder will help you to check.
He will try to upload the theme if needed

Awaiting your reply...
Regards,
Yame

 1

By: yame
5 year ago Jun 10, 2020 at 14:49

Notification

By btriangle in WordPressOcolus, Jun 10, 2020 at 15:20

Hi,

We use plugin Sales Pop to show this: https://prnt.sc/sxkhze

Regards,
Yame

 1

By: yame
5 year ago Jun 11, 2020 at 01:06

Notification

By btriangle in WordPressOcolus, Jun 10, 2020 at 15:20

Hi,

I already replied on your another ticket for the same question :)
So please check this ticket: https://support.kutethemes.com/topic/show-topic/68995 to get the answer

Have a nice day!
Regards,
Yame

 2

By: yame
5 year ago Jun 11, 2020 at 01:18

Translation

By nordeltacc in WordPressBoutique, Jun 10, 2020 at 18:17

Hi @nordeltacc,

In case you don't know how to translate texts by using plugin Loco, please provide me your admin + ftp account and take the screenshots for those texts.
I will help you to check and give you the correct answer

Awaiting your reply...
Regards,
Yame

 1

By: yame
5 year ago Jun 11, 2020 at 02:06

the footer does not appear on the page

By danielcastrov in WordPressBiolife, Jun 10, 2020 at 19:45

Hi @danielcastrov,

Which version of theme are you using for your site?
We already fixed the problem with Missing Footer for this theme in the previous versions. So pls provide me your admin + ftp account, take the screenshots for your issue then I will help you to check

Awaiting your reply soon...
Regards,
Yame

 1

By: yame
5 year ago Jun 11, 2020 at 02:08

No option available for footer

By chiragjindal in WordPressTuran, Jun 11, 2020 at 05:56

Hi,

You can negative to Footer Builder, select to edit for Footer then you will be able to change your information
https://prnt.sc/sxuwj9

Regards,
Yame

 1

By: yame
5 year ago Jun 11, 2020 at 11:51

pluging probleme

By ELAACHOURY12 in WordPressKuteShop, Jun 11, 2020 at 14:14

Hi,

Excuse me, I read this issue on your another ticket and I saw that you solved it.

So I will close this ticket. Thank you!

Regards,
Yame

 1

By: yame
5 year ago Jun 13, 2020 at 09:14

array offset on value of type bool

By mohamedibrahim89 in WordPressBiolife, Jun 12, 2020 at 09:49

Hi @mohamedibrahim89,

Could you please provide me your admin + ftp account?
And take the screenshot for your issue then I will check faster

Awaiting your reply...
Regards,
Yame

 1

By: yame
5 year ago Jun 13, 2020 at 09:21

Shiping Info link

By ideesoluzioni in WordPressOcolus, Jun 10, 2020 at 07:56

You're welcome. If you are satisfied with this support, I hope that you will spend a little time to rate for us on this website: https://themeforest.net/item/ocolus-multipurposes-woocommerce-theme/reviews/22962624 It is really worth to me

Thank you so much!
Yame

 3

By: yame
5 year ago Jun 13, 2020 at 09:16

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