HomeSupport systemWordPressKuteShopCant see ovic framework
  • Customer

    Cant see ovic framework

    Posted by: djpmarley Jun 7, 2020 at 16:54 (3 year ago)
    Hello, We can't edit the header and the footer. If we want to customize we can't see the ovic framework option. Can you check if we installed the theme ok or check what's wrong? Thanks! ;)
  • Customer

    Posted by: yame, Jun 8, 2020 at 08:02 (3 year ago)

    Hi @djpmarley,

    Could you please provide me your admin account?
    You can take the screenshot for your issue then I will understand and check faster

    Awaiting your reply...
    Regards,
    Yame
  • Customer

    Posted by: djpmarley, Jun 8, 2020 at 20:03 (3 year ago)

    Hello, Thanks for fast responding! I can't see the blocks on this page: https://help.kutethemes.net/docs/kuteshop-3-0/customizations/footer/
    We also can't edit it on the front end with the ovic framework plugin.
    1-5ede998ae79dc.PNG
    Knipsel-5ede998aec7fd.PNG
  • Manager

    Posted by: yame, Jun 9, 2020 at 10:40 (3 year ago)

    Excuse me, pls provide me again your admin link then I will help you to check
    Thank you!
  • Customer

    Posted by: djpmarley, Jun 9, 2020 at 12:22 (3 year ago)

    Hello,
    Www.bringzo.com/wp

  • Customer

    Posted by: djpmarley, Jun 9, 2020 at 14:53 (3 year ago)

    Hello, The admin link is: www.bringzo.com/wp/wp-admin
  • Customer

    Posted by: djpmarley, Jun 9, 2020 at 14:54 (3 year ago)

    hello,
  • Manager

    Posted by: yame, Jun 9, 2020 at 15:30 (3 year ago)

    Thanks. It is because you did not config for WPBakery Page Builder plugin.
    I did it for you: https://prnt.sc/swnl2y and now you can edit your pages with shortcode.
    Pls check then let me know

    If you are satisfied with this support, hope that you will spend a little to rate 5 stars for us on this website: https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 It is really worth to me :)

    Thank you!
    Yame

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