Kutethemes

Customer

Updating Visual Composer

Posted by: gosrl May 28, 2020 at 13:04 (3 year ago)

Hello,
we'd like to update Visual Composer in order to improve backend performances. How can we update it?

We prefer not to update the entire theme, as we've made several customization.

Thank you

Customer

Posted by: yame, May 29, 2020 at 01:47 (3 year ago)

Hi @gosrl,

In order to update plugin WPBakery Page Builder, please follow these steps:
- Deactivate this plugin
- Delete plugin
- Re-install plugin
Then you will get the latest version for it.

Regards,
Yame
Customer

Posted by: gosrl, Jun 8, 2020 at 16:09 (3 year ago)

Hello,
I've deleted the plugin, but I got no message to reinstall it.

I think the original plugin was bundled in the theme. How can I install the latest version?

Thank you
Antonio
Manager

Posted by: yame, Jun 9, 2020 at 03:36 (3 year ago)

Hi Antonio,

Your admin account is not correct: https://prnt.sc/sw9y0s So please check again then let me know. I will check in your site for you

Thanks!
Customer

Posted by: gosrl, Jun 9, 2020 at 07:43 (3 year ago)

Hey man,
I'm able to login with those credentials. Maybe your ticket system is removing special characters.

Try credentials in the file attached.
A.

support-la-luce-5edf3d93cfd3c.txt
Manager

Posted by: yame, Jun 11, 2020 at 00:29 (3 year ago)

I updated this plugin for you. And now it is in the latest version: https://prnt.sc/sxk27x
Pls check again

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