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Como editar o footer

By micheldejesusdossantos in WordPressBiolife, Dec 25, 2019 at 13:59

Hi mate,

Please refer this document: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/
Hope that it is useful for you. If you cannot do it, please provide me your admin account then I will help you to check

Regards,
Yame

 1

By: yame
5 year ago Dec 26, 2019 at 01:23

Footer editor is not working. I only see the code as short code. it is so difficult to edit footer

By pratchya in WordPressBiolife, Dec 26, 2019 at 10:30

Hi mate,

Please refer this document to solve your issue: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/

Regards,
Yame

 1

By: yame
5 year ago Dec 27, 2019 at 01:21

Page Title in header banner

By sebgas in WordPressBiolife, Dec 27, 2019 at 10:38

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

 3

By: yame
5 year ago Jan 9, 2020 at 07:43

Need the theme installation as it is demo 01

By smartlinkskw in WordPressKuteShop, Dec 28, 2019 at 08:35

It's been done.
Pls check your site again then let me know

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you so much!
Regards,
Yame

 2

By: yame
5 year ago Dec 30, 2019 at 02:55

Demo template not installed, Required plugin not installed properly

By drmayor2004 in WordPressKuteShop, Dec 23, 2019 at 12:48

You just have only one product on your site: https://prnt.sc/qhcp58
Please add more products then check again your site

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you!
Yame

 9

By: yame
5 year ago Dec 30, 2019 at 03:42

Theme loads incredible slow, nothing can be edited

By michaelmega in WordPressOcolus, Dec 30, 2019 at 18:38

Hi,

Yesterday I installed correctly the theme for your site. And now I don't see your site is running theme with homepage 13 anymore.
Why? If you have anything thay un-editable, you can list all then I will help you to answer
So, pls provide me again your admin account, I will check ...

 1

By: yame
5 year ago Dec 31, 2019 at 01:37

Time out while uploading content demo

By gyl12 in WordPressKuteShop, Dec 31, 2019 at 12:10

Hi mate,

Happy New Year to you. Wishing will be always happy and success.
As I check, it seems that you still don't install successfully the Kuteshop theme for your site.
So could you please provide me your ftp / cPanel account? I would like to check something then will give you the ...

 2

By: yame
5 year ago Jan 1, 2020 at 02:50

Confusion - Headers - Footers - Logos - Etc

By drios01 in WordPressOcolus, Dec 31, 2019 at 22:52

Hi mate,

Happy New Year and wishing you always be success and happy.
Could you please take the screenshots for each of your issue? Then I will check faster

Awaiting your reply soon ...
Regards,
Yame

 1

By: yame
5 year ago Jan 1, 2020 at 02:42

Support extended

By biokatka in WordPressBiolife, Jan 6, 2020 at 20:33

Hi,

That means your support time was expired so you could not replied or submitted a new ticket.
Now I see that you has extended your support period, and now you can submit and reply normally.

So if you need any assistance, please let me know, I will check for you
Regards,
Yame

 2

By: yame
5 year ago Jan 7, 2020 at 01:52

Import Demo data failed

By michaelmega in WordPressOcolus, Dec 24, 2019 at 16:29

I think you should take the video for testing speed. So I will see correctly the seconds it will take when you update anything for your pages.
Because when I am testing, I don't see any slow. So I need your video, then I will do the same and we can ...

 20

By: yame
5 year ago Jan 9, 2020 at 02:18

Please make theme faster

By biokatka in WordPressBiolife, Jan 8, 2020 at 18:58

When develop the theme, we just pay attention to style for the appearance. And we just test on Gtmetrix, it's enough.
About default sorting: you can config here: https://prnt.sc/ql86qw

 4

By: yame
5 year ago Jan 9, 2020 at 09:55

WPBakery Page Builder asking for License key.

By marketolog85 in WordPressBiolife, Jan 9, 2020 at 09:32

Hi,

It is because if you want to have the update automatically, you need the key for your own, and you have to by that key.
In fact, when you purchased our theme on Themeforest, you do not need to add any license keys, you still get the latest features of theme.
If ...

 1

By: yame
5 year ago Jan 9, 2020 at 10:01

Activate Visual Composer / WPBakery licence

By AgilePro_Software in WordPressBiolife, Jan 6, 2020 at 09:00

You're welcome.

Do you need any supports? I will be very glad if you can spend a little time and go to this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 5

By: yame
5 year ago Jan 10, 2020 at 02:57

Bio life Wordpress theme issues

By AgilePro_Software in WordPressBiolife, Jan 3, 2020 at 10:08

Yeah, I know.
So will you rate for me right now ^^
Thank you!

 16

By: yame
5 year ago Jan 10, 2020 at 06:13

Error

By mohammadaffaneh in WordPressBoutique, Jan 9, 2020 at 09:11

It's been done.
My coder re-settings Language URL format of WPML into the third line: https://prnt.sc/qmu2xd
He guesses that it is because the settings of the 1st line will add more sub-domain. So it has the problem with permalinks.
So please check again your site then let me know the result

Regards,
Yame

 6

By: yame
5 year ago Jan 13, 2020 at 04:13

Chart size

By mohammadaffaneh in WordPressBoutique, Jan 12, 2020 at 11:21

Hi,

I think the problem is solved following your another ticket about the permalink.
Pls check again then let me know the result

Regards,
Yame

 1

By: yame
5 year ago Jan 13, 2020 at 04:14

new update?

By Masrie in WordPressTechOne, Jan 11, 2020 at 22:00

Ah, thanks.
It is because you cannot have the function to update this plugin automatically.
You have to get the key to update automatically. So you have to purchase this plugin for your own.
However when you purchased our theme on Themeforest, you do not need to add any license keys, you still ...

 3

By: yame
5 year ago Jan 13, 2020 at 09:38

How can I get new versions of the main page: HOME 8 – HOME 12

By marketolog85 in WordPressBiolife, Jan 9, 2020 at 09:32

Hmm okay. So please let me know if you need any help.

 5

By: yame
5 year ago Jan 13, 2020 at 09:39

Setting revolution-slider template

By newhagey in PrestashopSuperShop, Jan 11, 2020 at 14:55

Hi,

My coder said that you should ask for the author / company of Revolution slider module to get the support.
Because we do not develop this module. When developing the theme, he kept all the positions of default theme, so it is impossible if there is any problem related to the ...

 6

By: yame
5 year ago Jan 14, 2020 at 07:39

how can i get support

By webthemedev in WordPressKuteShop, Nov 18, 2018 at 05:40

Hi,

Firstly, I would like to remind you that we just support for only one Domain for one client. We don't support multi domains. In case you want to replace the old domain and use a new one, pls make sure that the old one is not available anymore.
Secondly, your support ...

 25

By: yame
5 year ago Jan 14, 2020 at 01:28

Checkout problems

By Masrie in WordPressTechOne, Jan 14, 2020 at 09:43

My coder needs you to take the screenshot for the error or provide your sandbox account so that he can check for you
Is it possible?

 5

By: yame
5 year ago Jan 15, 2020 at 09:08

Change Google Map Marker

By CreativeMediaNI in WordPressOcolus, Jan 14, 2020 at 13:11

That image is impossible to change. If you don't want to use it, you can use plugin.

Thanks for your understanding!

 3

By: yame
5 year ago Jan 20, 2020 at 06:35

Mega menu editor does not work.

By pratchya in WordPressBiolife, Jan 20, 2020 at 03:48

Hi,

Pls refer this documentation for your question: https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-use-wpbakery-page-builder-for-pages/

Thank you!
Regards,
Yame

 1

By: yame
5 year ago Jan 20, 2020 at 06:36

How to insert custom url link into mega menu label?

By pratchya in WordPressBiolife, Jan 20, 2020 at 08:58

Hi,

Currently we don't dedign to be added links for the title of mega menu. Ifyou want, this belongs to the custom job

Hope you understand for this
Thank you!
Regards,
Yame

 1

By: yame
5 year ago Jan 21, 2020 at 16:36

Translation problem

By anysiu in PrestashopBoutique, Jan 23, 2020 at 08:04

Hi mate,

Could you please provide me your back end account of your site?
Then help me to take the screenshots for the location you want to translate then I will check for you

Regards,
Yame

 1

By: yame
5 year ago Jan 23, 2020 at 13:18

Mega menu is behaving like mobile menu in Vertical Menu.

By ozdenmir in WordPressBiolife, Jan 10, 2020 at 12:31

Dear @kalvinlee: My coder fixed directly on your site but we cannot check again even we reached into your dashboard site. So pls help me to check again then let me know your result

Dear @ozdenmir: My coder could not reach into your site: https://prnt.sc/qtkdda
This will be updated on demo theme. ...

 4

By: yame
5 year ago Jan 27, 2020 at 15:34

Index19 responsive

By politico6 in HTML TemplatesBoutique, Jan 23, 2020 at 02:24

Yeah I know.
So if you need any assistance, pls submit a new ticket then we will check for you
If you are satisfied with this support, hope that you will visit this website: https://themeforest.net/item/boutique-kute-fashion-html-template/reviews/14475654 then leave your 5 stars for my team. It is really worth to me

Thank you so much!
Yame

 5

By: yame
5 year ago Jan 26, 2020 at 13:22

Footer Editing

By teczard in WordPressKuteShop, Jan 30, 2020 at 06:56

So pls provide me your admin + ftp account then I will check for you

Regards,
Yame

 3

By: yame
5 year ago Jan 31, 2020 at 01:39

when will the update come?

By Masrie in WordPressTechOne, Jan 28, 2020 at 14:27

Ahh Itsonla is the id of my college but he does not support anymore. I am Yame
I will check for you so pls submit a new ticket with the new issue. Take the screenshot then I will help you to check

Regards,
Yame

 8

By: yame
5 year ago Jan 31, 2020 at 02:23

Woocommerce Templates need to be updated

By emotiivmarketing in WordPressOcolus, Jan 30, 2020 at 19:24

Hi,

As I see, you are using the latest version of Woo plugin 3.9.1
So could you pls take the screenshot for the location you see the error / message? Then I will check again

Regards,
Yame

 1

By: yame
5 year ago Jan 31, 2020 at 02:28

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