• Customer

    Demo Install

    Posted by: imarcetic Dec 23, 2019 at 08:39 (5 year ago)
    Need a help to install other demos then the default one.
    Just need a hint, will do it myself.

  • Customer

    Posted by: yame, Dec 23, 2019 at 08:58 (5 year ago)

    Hi mate,

    Could you please provide me your admin + ftp account?
    Do you want us to help you install a new demo for your site? Please make your requirement clearly then I will help you correctly

    Regards,
    Yame
  • Customer

    Posted by: imarcetic, Dec 23, 2019 at 09:07 (5 year ago)

    Yes, I need Demo 29 to be installed in full.

  • Manager

    Posted by: yame, Dec 23, 2019 at 09:42 (5 year ago)

    Ah okay. I understand.
    So I will help you to re-install the theme from the scratch. Because I guess that your importing demo data process was not success.
    If you have cPanel of FTP account, pls provide me. To be better, I will install via this account to make sure that all contents, data will be imported perfectly. I will reset your whole site, so do you want to do backup anything?
  • Customer

    Posted by: imarcetic, Dec 23, 2019 at 09:54 (5 year ago)

    I will reset WP, and then will send you FTP so you can do the rest, OK?
  • Manager

    Posted by: yame, Dec 23, 2019 at 12:36 (5 year ago)

    Okay you can reset your WP site then provide me FTP account. Pls post account in the Secret information box below
    Thank you!
  • Customer

    Posted by: imarcetic, Dec 23, 2019 at 12:47 (5 year ago)

    Can U just use WP admin?
    Can`t find FTP setup...
  • Manager

    Posted by: yame, Dec 24, 2019 at 03:00 (5 year ago)

    I am installing the theme for you. I will inform you when I finish. Thank you!
  • Customer

    Posted by: imarcetic, Dec 24, 2019 at 15:13 (5 year ago)

    All good now, thank you. Can you just check why the home page doesn`t show my logo...
  • Manager

    Posted by: yame, Dec 25, 2019 at 03:15 (5 year ago)

    It is because it gets id from demo, not from your local
    Now it shows correctly. For Instagram section, pls choose again yours.

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139. It's really very worth with me.

    Thank you so much!
  • Manager

    Posted by: yame, Jan 9, 2020 at 07:44 (5 year ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.
    Yame

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