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  • Customer

    Error

    Posted by: mohammadaffaneh Jan 9, 2020 at 09:11 (5 year ago)
    Hi there,

    When I am trying to surf our website in Arabic language, it shows a 404 all the time.
    Message:
    404
    Not Found
    The resource requested could not be found on this server!
    Can you please check this problem?

    https://www.jaketah.com/ar/

    P.s: home page is working in Arabic, but when you try to go to another page in the website, it gives that message.

    Thank you in advance.
  • Customer

    Posted by: yame, Jan 9, 2020 at 09:48 (5 year ago)

    Hi,

    I am in your site and I still see the available pages in Arabic language:
    https://prnt.sc/ql8201
    https://prnt.sc/ql828g
    https://prnt.sc/ql82f1

    So could you please provide me the link that you see the 404 page? Then I will check again
    Regards,
    Yame
  • Customer

    Posted by: mohammadaffaneh, Jan 9, 2020 at 10:08 (5 year ago)

    It just happens frequently while surfing the website in Arabic
  • Manager

    Posted by: yame, Jan 10, 2020 at 02:08 (5 year ago)

    This is the video that I took when checking your site: https://drive.google.com/file/d/13hQ4asfujZr3CvMg7fZxa05nUiMPoEH0/view?usp=sharing
    Is it displaying correctly?
    Or you can take the same video then I will check as you check
  • Customer

    Posted by: mohammadaffaneh, Jan 11, 2020 at 14:12 (5 year ago)

    I have cleared cache, cookies and other data in my browser. And restart it but still shows the same error as attached
    Capture-5e19d7b4cc897.PNG
  • Manager

    Posted by: yame, Jan 13, 2020 at 01:54 (5 year ago)

    Oh I see. OKay I will send to my coder and he will check for you.
    I will let you know if he has any feedback. Thanks for your patience!
  • Manager

    Posted by: yame, Jan 13, 2020 at 04:13 (5 year ago)

    It's been done.
    My coder re-settings Language URL format of WPML into the third line: https://prnt.sc/qmu2xd
    He guesses that it is because the settings of the 1st line will add more sub-domain. So it has the problem with permalinks.
    So please check again your site then let me know the result

    Regards,
    Yame

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