HomeSupport systemWordPressBiolifeBio life Wordpress theme issues
  • Customer

    Bio life Wordpress theme issues

    Posted by: AgilePro_Software Jan 3, 2020 at 10:08 (5 year ago)
    Our envato market user name: AgilePro_Software

    Some issues we identified so for, What are the issues identified earlier(Please refer attachment) in demo website is not fixed in our downloaded version, we are using “biolife v1.0.10.zip” for bio life WooCommerce theme.
    biolife_theme_issues-5e0f12a6c7c96.pdf
  • Customer

    Posted by: yame, Jan 5, 2020 at 15:06 (5 year ago)

    Hi mate,

    Could you please provide me your admin + ftp account?
    I would like to check in your site then will help you later

    Awaiting your reply soon ..
    Regards,
    Yame
  • Customer

    Posted by: AgilePro_Software, Jan 6, 2020 at 05:01 (5 year ago)

    Currently Our UAT website hosted here, please check all the issues here http://107.180.89.181:8089/agilepro_organic
  • Manager

    Posted by: yame, Jan 6, 2020 at 09:50 (5 year ago)

    I see but you forgot to provide me the admin + ftp account, right? It is just URL of your site
  • Customer

    Posted by: AgilePro_Software, Jan 6, 2020 at 11:27 (5 year ago)

    Will you directly work on the fixes in our website? We will not get any updated plugin? Then we will share the WP admin and FTP access for the website
  • Manager

    Posted by: yame, Jan 7, 2020 at 01:54 (5 year ago)

    It's okay, I will try.
    So pls provide me your admin account in the secret information box below then I will check for you
  • Customer

    Posted by: AgilePro_Software, Jan 7, 2020 at 04:28 (5 year ago)

    Please find the details in secret information box
  • Manager

    Posted by: yame, Jan 7, 2020 at 14:41 (5 year ago)

    I sent to my coder already and he will check soon.
    I will let you know when he gives me the feedback
    Thanks for your patience!
  • Manager

    Posted by: yame, Jan 8, 2020 at 04:19 (5 year ago)

    My coder said that it was also the bug on demo. He updated but still does not upload on Themeforest yet.
    So if you still don't customize anything for Main theme, my coder will help you to update theme to the new version (then he will upload to Themeforest later, you will not need to update one more time)
    Pls let me know your intention
  • Customer

    Posted by: AgilePro_Software, Jan 8, 2020 at 05:03 (5 year ago)

    Thank you for the feedback. Will you update theme in our UAT server or will you provide updated theme zip file.

    So for we have not touched any of the files in theme directory, All the setup we done with WP admin only.

    Please let me know once you haev fix all the bugs.

    Also i need know why visual composer is not working to edit existing pages like footer builder to udpate footer design(Please refer the attched screenshot how it looks). Are we need to enable VC licence or something.

    Please let me know

    Thanks,
    Nesa
    footer-builder-5e1562a861104.png
  • Manager

    Posted by: yame, Jan 8, 2020 at 07:41 (5 year ago)

    Ahh, I think I understood you mean. Thanks for your screenshot.
    This will be the solution for you:
    Negative to WPBakery Page Builder > Role Manager > Select Post types is Custom > then tick on the boxes of the pages you want to edit with VC: https://prnt.sc/qkpicl
    Pls do this then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: AgilePro_Software, Jan 9, 2020 at 05:47 (5 year ago)

    Yes same we found and fixed, Thanks for your response. Did your side theme is updated with fixes what we mentioned earlier. Please let me know, we are wating to update our server based on your fix version.

    We kept our client demo our side due to these fixes, we have uploaded sample data, waiting for the.

    Please let me know ASAP
  • Manager

    Posted by: yame, Jan 9, 2020 at 06:09 (5 year ago)

    Currently the demo site is running with the latest version. All the bugs you mentioned earlier were fixed, you also can check directly on demo site.
    And if you don't want to wait for the released package on Themeforest, I will send you the latest version package and you update for your site first (with the condition is that you don't customize your site yet)
    If you want to get the package, pls provide me your email, I will share via Drive for you
  • Customer

    Posted by: AgilePro_Software, Jan 9, 2020 at 11:15 (5 year ago)

    Please find the email deatil below sceret information
  • Manager

    Posted by: yame, Jan 10, 2020 at 02:54 (5 year ago)

    I've sent you an invitation email. Pls check and let me know if you cannot open it
  • Customer

    Posted by: AgilePro_Software, Jan 10, 2020 at 04:27 (5 year ago)

    Hi,

    Downloaded and updated theme, Now everything seems good.

    Thank you for the support.

    I will let you know something required.

    Thanks,
    Nesa
  • Manager

    Posted by: yame, Jan 10, 2020 at 06:13 (5 year ago)

    Yeah, I know.
    So will you rate for me right now ^^
    Thank you!

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