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demo content

By runorun in WordPressKuteShop, May 5, 2019 at 18:20

Ohh WOW. Great. Congratulation.

Hope that you will have the great time when working with the theme.

Pls let me know when you need any helps

Best regards,
Yame

10

By: yame
6 year ago May 8, 2019 at 08:45

Sub menu display wrong

By AgenceSEO in WordPressTuran, May 7, 2019 at 00:04

Okay. So how do your site now?

Do you need any assistance in this ticket?
If not, may I close ticket? Pls submit a new one if you have any questions.

Regards,
Yame

4

By: yame
6 year ago May 8, 2019 at 09:06

How to add separate banner images for all pages and product pages

By intarcss in WordPressBiolife, Apr 5, 2019 at 06:30

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

35

By: yame
6 year ago May 31, 2019 at 08:49

New icon, also on OLD products in WooCommerce

By varenummer in WordPressTuran, Apr 19, 2019 at 10:02

Please follow these steps below:

Step 1: Backup your site( Include codes + Database) and download the latest version of theme (Remember that if you customized something in the Main theme, pls back up all. If not, it will be overwritten and lost after you update the theme)
Step 2: From ...

20

By: yame
6 year ago May 10, 2019 at 08:05

Orhan Veli karaman

By dijitalSA in WordPressOcolus, May 10, 2019 at 12:50

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact with us if you need any assistance from support service.

Thanks and regards.
Yame

2

By: yame
6 year ago May 31, 2019 at 09:37

inner page problem

By fowzi2007 in WordPressKuteShop, May 9, 2019 at 21:30

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

8

By: yame
6 year ago May 31, 2019 at 09:13

DATA DELETED

By Daymondy in WordPressKuteShop, Dec 28, 2018 at 00:32

Hi mate,

Today we come back after the day off for vacation.

I cannot reach into your admin account anymore: http://prntscr.com/np53zn Pls check it and provide the correct one, I will continue to check the remaining issues for you

Regards,
Yame

79

By: yame
6 year ago May 16, 2019 at 00:35

Remove category

By Atamanminsk in WordPressTechOne, May 13, 2019 at 19:03

thanks

3

By: yame
6 year ago May 14, 2019 at 06:48

Demo Content Not Working

By amray1 in WordPressKuteShop, May 13, 2019 at 22:12

It's done. Please check it

3

By: yame
6 year ago May 15, 2019 at 02:54

Save the content of a custom CSS file to a local CSS file to make it static

By SparkedInnovations in WordPressTechOne, May 14, 2019 at 18:11

Hi,

My coder checked your issue and he said that you could use the cache to merge css and js resources.

And his suggestion is plugin: Autoptimize.

Pls try with this then let me know the result

Regards,
Yame

1

By: yame
6 year ago May 17, 2019 at 00:37

A couple of questions

By capsizedeivissa in WordPressBoutique, Apr 8, 2019 at 15:21

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

17

By: yame
6 year ago May 31, 2019 at 08:51

Footer is not working and will not show up on the front end.

By fitandprotein in WordPressBoutique, May 13, 2019 at 18:07

Hi mate.

I sent you the reply for your issue many days ago any I have not received any your ideas.
How is your site now?
I will close this ticket and please contact again if you need any assistance from support service.

Thanks and regards.
Yame

4

By: yame
6 year ago May 31, 2019 at 08:51

Disabling the mini-cart in the header

By SparkedInnovations in WordPressTechOne, May 13, 2019 at 20:44

This is the correct Child theme file.

Please back up all your codes in Theme Options, Customizing first, then upload this zip file for your site.

In this Child theme file, my coder added your code in Theme Option, but you should backup your own first to make sure that it ...

6

By: yame
6 year ago May 17, 2019 at 08:51

I bought KuteShop – Multipurpose WooCommerce Theme (RTL Supported) and after istallation I can not install the demo data

By arnopremier in WordPressKuteShop, May 14, 2019 at 16:29

DONE. Pls check your site again then let me know your result

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you!
Yame

8

By: yame
6 year ago May 17, 2019 at 01:54

Product Filter Not Working Properly

By feelpersonalised in WordPressKuteShop, Apr 5, 2019 at 14:13

Woow. So do you need any assistance im this ticket?

If not, may I close this ticket?

Thank you!

10

By: yame
6 year ago May 18, 2019 at 02:42

wp bakery page builder 6.0.2 update

By lakeshores in WordPressOcolus, May 18, 2019 at 11:03

Hi mate,

In order to update this plugin, pls follow these steps below:

1. Deactivate plugin
2. Delete plugin
3. After that, you will be informed to re-install this plugin, please do this and then you will get the latest version of WPBakery Page Builder plugin

If you cannot do this, please provide me your ...

1

By: yame
6 year ago May 20, 2019 at 01:27

I can't import demo to Kuteshop theme!

By faruk_omar in WordPressKuteShop, May 18, 2019 at 04:16

You should turn OFF the Meta Box mode: http://prntscr.com/nqq76q Then all your settings in Theme Options will be applied for your site

I did it for you, and now pls check your site again.

If you are satisfied with our support, would you please spend a little time to give us a ...

6

By: yame
6 year ago May 20, 2019 at 01:42

Cant Import sample dtaa

By toufiqueahamed in WordPressBiolife, May 17, 2019 at 22:01

It's been done. Pls check your site now then let me know the result

Regards,
Yame

3

By: yame
6 year ago May 20, 2019 at 03:14

Techone categories

By Atamanminsk in WordPressTechOne, Apr 14, 2019 at 16:53

Okay mate.

So I will close this ticket in order to be easier to control all your issues.

For any helps, pls submit a new ticket. I will check for you

Best regards,
Yame

29

By: yame
6 year ago May 20, 2019 at 08:54

PHP Compatibility

By surridgep in WordPressKuteShop, May 20, 2019 at 09:52

Thanks for your contribution. I will ask the coder to focus on this issue. However, as he said, he would update version of PHP when that version is stable.
Some plugins need to work with the current version.

Anyway thanks again for your comment.

Regards,
Yame

3

By: yame
6 year ago May 21, 2019 at 03:08

Update WPBakery Page Builder

By carbonomx in WordPressOcolus, May 20, 2019 at 18:29

Hi mate,

Please follow these steps then update plugin for your site:

1. Deactivate plugin
2. Delete plugin
3. You will see a message that informs you to re-install this plugin. Pls re-install it, then you will get the latest version.

If you cannot do this, please provide me your admin account, I will do ...

1

By: yame
6 year ago May 21, 2019 at 01:18

Cannot Find Import Data Tab

By mufadmonwar in WordPressKuteShop, May 16, 2019 at 19:21

I also do not know why, but I had to install the theme for you via cPanel account. It is faster than uploading theme via back end dashboard.

For your current issue, could you please tell me clearly? I do not understand it well

Thanks!

7

By: yame
6 year ago May 21, 2019 at 09:29

Product border

By ravgos in WordPressTechOne, May 15, 2019 at 14:52

This is an example and you can build basing on this to build for your products: https://prnt.sc/nrbdi1

Do for all areas of products then let me know result

8

By: yame
6 year ago May 21, 2019 at 09:34

error when ordering and displaying

By masquecamper in WordPressKuteShop, Apr 15, 2019 at 10:11

So how is your site now? Could you please provide me again your admin account? Then I will help you to check

Thank you!

4

By: yame
6 year ago May 21, 2019 at 09:37

Tabs Font sıze

By Atamanminsk in WordPressTechOne, May 10, 2019 at 17:01

Okay mate

22

By: yame
6 year ago May 21, 2019 at 09:35

Remove social links

By SparkedInnovations in WordPressTechOne, May 20, 2019 at 22:52

They are just the outbound links. In case you want to receive a call, you have to install another plugin to handle it.
We are sorry that we do not support for this job

Hope you understand for this
Thanks!

3

By: yame
6 year ago May 22, 2019 at 01:24

Can't import data

By abdelkee in WordPressKuteShop, May 21, 2019 at 18:54

Hi mate,

I guess that your import demo data process was not completed.

Please provide me your admin + cPanel account. I would like to check in your site then will help you to re-install the theme from scratch.
And, let me know which home page demo you want to install.

Awaiting your ...

1

By: yame
6 year ago May 22, 2019 at 01:26

JQUERY CONFLICT BETWEEN KUTESHOP THEME AND ALL SOCIAL SHARE PLUGINS

By mluseka in WordPressKuteShop, May 22, 2019 at 09:57

Hi mate,

I already replied on your another ticket for this issue.
Please follow that, I will update in that ticket then I will be easier to control your issue

Thanks for your understanding!

Regards,
Yame

1

By: yame
6 year ago May 23, 2019 at 03:52

NO SOCIAL SHARE BUTTONS ON PRODUCT PAGE - SUCH A BASIC REQUIREMENT

By mluseka in WordPressKuteShop, May 22, 2019 at 10:44

Hi,

My coder said that please reduce the version of theme then re-update the theme to the latest version 3.3.2.

If you customized in Main theme, please remember to backup all before you update.

For any questions, please let me know
Regards,

2

By: yame
6 year ago May 23, 2019 at 04:02

You have installed a child theme, how do I update the theme?

By moda-favela in WordPressKuteShop, May 8, 2019 at 10:28

1. Update for WPBakery Page Builder: Please follow these steps below to update. If you cannot do it, pls let me know then I will help you:

- Deactivate plugin
- Delete plugin
- Then you will get the message to re-install plugin. Pls re-install it then you will get the latest version ...

18

By: yame
6 year ago May 23, 2019 at 02:54

INSTALLATION SERVICE

Theme Installation: $49. Pay now

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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