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Need support for Home 4 XML theme.

By turkeyland in WordPressKuteShop, Dec 3, 2018 at 07:32

Hi mate,

It might get error during the importing process. I see that you have your own data.

So, I will help you to re-import the theme with home page 04 as in demo. If you agree, please back up all your data in the current site, then I will re-set all ...

 1

By: yame
6 year ago Dec 4, 2018 at 08:13

main menu problem

By ukengin in WordPressTechOne, Nov 6, 2018 at 15:13

Hello mate,

To update KuteShop theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 3: Click on KuteShop and then click Delete( look down in the right). NOTE: DO NOT delete the KuteShop-Child
Step 4: Return the ...

 10

By: yame
6 year ago Dec 3, 2018 at 10:06

Header Banner Image

By sanjayjangam in WordPressKuteShop, Dec 3, 2018 at 10:28

The banner for header was updated. Pls check and update for your site if you still need this feature
Regards,
Yame

 2

By: yame
6 year ago Jan 3, 2019 at 02:55

EDO - Ecommerce Responsive HTML Template - Index4 is missing

By mumincelik in HTML TemplatesEDO, Nov 29, 2018 at 21:16

The package will be shared via google drive. It's quite heavy. You can check again in Drive or Please provide me again your email address. I will share one more time

 5

By: yame
6 year ago Dec 4, 2018 at 04:13

Having issues with my drop down menus on the Shop page left side

By Carmelina1959 in WordPressKuteShop, Oct 2, 2018 at 13:28

Hi mate,

I got feedback from my coder: Just because you used another plugin https://prnt.sc/lqttt3
So that the cart does not work. Pls use the correct form of the theme
Regards,
Yame

 26

By: yame
6 year ago Dec 5, 2018 at 04:20

Can't import demo content (HOME01)

By andreasgruber in WordPressKuteShop, Dec 3, 2018 at 12:08

It's fine.

I will help you here. Please provide me again your admin account. I would like to check in your site

 3

By: yame
6 year ago Dec 4, 2018 at 09:38

WP B

By akomov in WordPressBoutique, Dec 4, 2018 at 10:07

Hi akomov,

Thanks for contacting to our support forum.

I also sent your issue and accounts to my coder. He would like to check your site first then will help you

I will inform you if he has any feedback. Thanks for your patience!
Regards,
Yame

 1

By: yame
6 year ago Dec 5, 2018 at 01:02

Product Share

By sanjayjangam in WordPressKuteShop, Dec 4, 2018 at 10:17

Hi mate,

Currently I see that you are not applying our theme. So can you take the screenshot for the issue you said above?

Then activate again the theme, I will check for you

 1

By: yame
6 year ago Dec 5, 2018 at 02:04

DEMO DATA NOT INSTALLED

By Clearimageweb in WordPressBiolife, Nov 29, 2018 at 16:00

Okay mate. Pls let me know if you need any assistance.

 9

By: yame
6 year ago Dec 5, 2018 at 01:33

Import Data blank page problem

By Bilancino in WordPressBiolife, Dec 4, 2018 at 22:30

Hi mate,

If you want to import demo data, please read carefully the document..
There will no content in Import Data tab.

Pls config the theme then let me know if you need any assistance
Regards,
Yame

 1

By: yame
6 year ago Dec 5, 2018 at 09:48

Update for WPBakery Page Builder

By Liyonzy in WordPressBiolife, Dec 3, 2018 at 16:27

THe updating will be done soon. Thanks for your patience!

 3

By: yame
6 year ago Dec 8, 2018 at 03:10

Warning: sprintf(): Too few arguments

By greyandorange in WordPressBiolife, Dec 4, 2018 at 19:14

Hi,

When my coder checked, he did not see any errors. It might be because you updated any plugins so the error was disappeared.
http://prntscr.com/ltbkvx

Pls check again then tell me your result
Regards,
Yame

 5

By: yame
6 year ago Dec 11, 2018 at 00:52

IMPORT DEMO button NOT AVAILABLE as shown on video

By SpringPro in WordPressKuteShop, Dec 2, 2018 at 19:38

Congratulation! You did the good job for your site.

About the account, I also sent to my coder to check. Both of us could not access to your account. Might be our location was blocked, or ... something like that, I don't know. But now your site works, it's good.

For any ...

 7

By: yame
6 year ago Dec 6, 2018 at 09:30

Thumbnail

By punyprices in WordPressKuteShop, Dec 5, 2018 at 02:32

The issue was fixed. Pls check your site again

Regards,
Yame

 4

By: yame
6 year ago Dec 8, 2018 at 03:23

Import demo option is not available as mentioned in video demo

By Usmanhafeezkh in WordPressKuteShop, Nov 30, 2018 at 16:06

It does not belong the theme, mate.

When you your importing process is not completed, it depends on some reasons. If it comes from theme, I will not install the theme in my site, include the other clients. I also set the original account for you

Hope that you will re-rate for ...

 11

By: yame
6 year ago Dec 6, 2018 at 08:23

Outdated WooCommerce Files

By michelledriman in WordPressBoutique, Dec 3, 2018 at 13:14

Hi mate,

I got the feedback from the coder: Please update your theme to the latest version (1.2.9). The update package is going to be released.
So when you get the alarm, please update your theme.

Tell me your result when you're done

 4

By: yame
6 year ago Dec 10, 2018 at 00:52

page, rename item, mobile menu, hide filter

By kaidzen in WordPressBiolife, Nov 7, 2018 at 13:29

If there will no more problems, it would be the best thing :)

And even when you need any assistance, pls let me know then I will help you

I am going to close this ticket, pls submit a new one + provide account if you need helps.

Regards,
Yame

 17

By: yame
6 year ago Dec 10, 2018 at 00:43

Kuteshop elements don't work

By stankiroffo in WordPressKuteShop, Nov 26, 2018 at 04:23

I will be grateful if your issue was solved. If you are satisfied with this support, hope that you will spend a little time to go to Themeforest then leave the best rating for our team with 5 stars. It's really worth to me

Thank you so much!
Yame

 10

By: yame
6 year ago Dec 10, 2018 at 00:46

slider bottom part is cut instead of overlapping the bottom content area

By callara in WordPressBiolife, Oct 11, 2018 at 10:23

Pls see in my attachment to understand how to correct it
http://prntscr.com/ltbinx

 5

By: yame
6 year ago Dec 11, 2018 at 00:43

Notice popup

By onledkft in WordPressBiolife, Dec 5, 2018 at 13:53

The translation has been done. Pls check your site again. It will be translated in Woo

 5

By: yame
6 year ago Dec 11, 2018 at 00:45

Ovic Register Newletter Module & Site slider

By mohaimen11 in PrestashopBoutique, Mar 1, 2018 at 22:49

Hi mate,

I also asked for the developers. I was just only informed that the theme will may be updated, however it will take too long to complete. They also can not determine exactly when the theme with the new version will be released.

So, hope that you can understand for this
Thank ...

 21

By: yame
6 year ago Dec 14, 2018 at 06:57

page builder not working wordpress 5.0

By nvaonline in WordPressBiolife, Dec 7, 2018 at 07:27

Okay mate. So I will close this ticket to be easier to control your issues.

Regards,
Yame

 2

By: yame
6 year ago Dec 7, 2018 at 16:59

How to activate

By diegovlg in WordPressBiolife, Nov 8, 2018 at 20:59

Please follow these steps:
- Deactivate the plugin
- Delete plugin
- Re-install plugin
Then you will get the latest update version of plugin.

Pls try then tell me your result

 9

By: yame
6 year ago Dec 10, 2018 at 01:06

Problem with font in https

By maherslalma in PrestashopSuperShop, Nov 20, 2018 at 16:49

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 9

By: yame
6 year ago Jan 5, 2019 at 09:37

Update

By sanjayjangam in WordPressKuteShop, Dec 4, 2018 at 13:15

The header for banner was updated on the new version. You can update via Kuteshop Dashboard.
If you have any questions, please let me know

 3

By: yame
6 year ago Dec 7, 2018 at 16:53

tablet size doesnt show menu correct

By nvaonline in WordPressBiolife, Dec 7, 2018 at 08:01

http://prntscr.com/lsvi7o
Pls check your site again. It's because you built incorrectly. Now it works

 3

By: yame
6 year ago Dec 10, 2018 at 02:17

Flawed Links in Documentation

By Sarmatian_Limited in PrestashopLogancee, Nov 30, 2018 at 18:08

Hello mate,

I sent you the email. And do you need any helps, please let me know then I will help you

Regards,
Yame

 8

By: yame
6 year ago Dec 17, 2018 at 09:00

how to change the language of the theme to Dutch and how to do other translations to Dutch ?

By SpringPro in WordPressKuteShop, Dec 8, 2018 at 16:32

Hi mate,

If you want to use another language for your site, pls go to Settings > General the set another language for your site http://prntscr.com/lsvtev

And if your site is just single language, we suggest you to use plugin Loco translation. It is the free plugin so you can translate manually. ...

 1

By: yame
6 year ago Dec 10, 2018 at 02:59

Images takes time to load one the website

By Liyonzy in WordPressBiolife, Dec 5, 2018 at 07:18

I've tested your site. It runs quite fast. However, I just installed a cache plugin for you. And now the loading time is faster. The cache that you setup before belonged to WP, so it did not support completely. Pls check your site again

 3

By: yame
6 year ago Dec 10, 2018 at 03:22

Problems viewing products

By mlapointe in WordPressTuran, Dec 9, 2018 at 19:41

Hello mate,

Your site was done. My coder fixed for you. It's not caused by updating to the WP 5.0. It came from the error of code.
But now it's fine.

Pls check your site
Yame

 1

By: yame
6 year ago Dec 10, 2018 at 10:06

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