Kutethemes

Customer

DEMO DATA NOT INSTALLED

Posted by: Clearimageweb Nov 29, 2018 at 16:00 (6 year ago)

Demo data did not upload can you please fix it for me with DEMO homepage 2 as the main. I have attached FTP in Secret. Thank you

Customer

Posted by: Clearimageweb, Nov 29, 2018 at 16:59 (6 year ago)

NEW FTP ACCESS BELOW, Use the second version I deleted old theme and trying to reinstall, i cant wait all day... thanks. im just on a deadline for tomorrow and i gotta get this done, ive already waisted 7 hours on this with nothing to show
Customer

Posted by: Clearimageweb, Nov 29, 2018 at 17:38 (6 year ago)

RE-INSTALLED THEME - STILL NO PRODUCTS, NO FOOTER OPTIONS......BOUT TO LEAVE A BAD REVIEW.................
Customer

Posted by: yame, Nov 30, 2018 at 01:33 (6 year ago)

Hi @Clearimageweb,

We've started for the new working day and now we are checking your problem.

Please provide me your admin account also. I would like to check in your site. Or you can install a fresh WordPress, provide me admin account then I will help you to install the theme. Tell me which home page demo you want to import

Waiting for your reply ....
Yame
Customer

Posted by: Clearimageweb, Nov 30, 2018 at 13:53 (6 year ago)

Ok, thank you, i got the new theme back uploaded but it seems to not have any of the footer preloaded options, or mega menus i have done work on this website already so is there a way to just upload the preloaded footer stuff. please advise i need to meet my client later today. i have provided the FTP access in secret section
Manager

Posted by: yame, Dec 1, 2018 at 01:55 (6 year ago)

You have to provide also your admin account then I can access to your site then import the missing pages for you.
Pls provide me asap then I will help you to check
Customer

Posted by: Clearimageweb, Dec 3, 2018 at 16:21 (6 year ago)

I basically need the footer layouts, the mega menu layouts and the missing product layouts and i believe i am good. I have attached ftp and admin below. Thank you
Manager

Posted by: yame, Dec 4, 2018 at 01:15 (6 year ago)

The unique reason that you cannot edit Footer, or Mega menu, or product layout ... is that you still do not use WPBakery Page Builder mode to edit. I also mentioned this in the document (BIG NOTE with red color texts).

Pls refer this link then config for your site
https://biolife.kutethemes.net/documentation/documentation/faqs/how-to-build-pages-with-vc-template/
Pls try then tell me your result
Customer

Posted by: Clearimageweb, Dec 4, 2018 at 12:19 (6 year ago)

ok ill reread and get back to you, thanks
Manager

Posted by: yame, Dec 5, 2018 at 01:33 (6 year ago)

Okay mate. Pls let me know if you need any assistance.

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