• Customer

    Import demo option is not available as mentioned in video demo

    Posted by: Usmanhafeezkh Nov 30, 2018 at 16:06 (6 year ago)
    No option in wp-admin > kuteshop > Dashboard to import demo
    please do the needful as soon as possible.
    if I try to import demo manually media files are not imported.
    screenshot:https://prnt.sc/lp1a74

  • Customer

    Posted by: yame, Dec 1, 2018 at 06:35 (6 year ago)

    Hi @Usmanhafeezkh,

    Could you please provide me your FTP account? It may be the config in hosting.

    I see that you still do not have any your own data (products, posts, images, ...) So can I re-set your site then will help you to install this theme from the scratch? If that, please tell me which home page demo you want ton import

    Awaiting your reply ...
    Yame
  • Customer

    Posted by: Usmanhafeezkh, Dec 3, 2018 at 05:59 (6 year ago)

    ...
  • Manager

    Posted by: yame, Dec 4, 2018 at 08:34 (6 year ago)

    I checked your site already. It seems that that is the css / js so your site is getting messed up.

    If you already added your own data (products, posts, images, ....), please back up all data, then I would like to re-set your site then install the theme for you from the scratch. Then when I finish, you can add again your data.

    If you agree, pls let me know your intention. I will help you
  • Customer

    Posted by: Usmanhafeezkh, Dec 4, 2018 at 10:05 (6 year ago)

    I haven't added any data, please reset all data and setup demo for me. Be Careful all my kutetheme data is in hardware folder.
  • Customer

    Posted by: Usmanhafeezkh, Dec 4, 2018 at 10:06 (6 year ago)

    please do the needful as soon as possible. Its been 4 days.
  • Customer

    Posted by: Usmanhafeezkh, Dec 4, 2018 at 13:40 (6 year ago)

    Can I get some quick support here?????? any skype or whatsapp?
  • Manager

    Posted by: yame, Dec 5, 2018 at 01:59 (6 year ago)

    HI

    It's done. Pls check your site again. I imported home page demo 01 for you successfully.
    You can check it again then please re-rate for me on TF.

    Thank you
  • Customer

    Posted by: Usmanhafeezkh, Dec 5, 2018 at 07:51 (6 year ago)

    Can I know how can I set it up myself, as this is my development server and I have to do the same on live server.
    Please tell me how can I import demo myself.
  • Manager

    Posted by: yame, Dec 5, 2018 at 09:26 (6 year ago)

    To make the safety during importing process, I used plugin all-in-one-wp-migration.6.67. I just backed up data from demo then import again for your site.
    You can access with admin / 123456 for your site now then change to another account / pw.
    Hope that you will re-rate for me with 5*. Thank you!
  • Customer

    Posted by: Usmanhafeezkh, Dec 6, 2018 at 07:33 (6 year ago)

    So this is a bug on your theme. right?
  • Manager

    Posted by: yame, Dec 6, 2018 at 08:23 (6 year ago)

    It does not belong the theme, mate.

    When you your importing process is not completed, it depends on some reasons. If it comes from theme, I will not install the theme in my site, include the other clients. I also set the original account for you

    Hope that you will re-rate for me soon.
    Thanks!

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