• Customer

    Can't import demo content (HOME01)

    Posted by: andreasgruber Dec 3, 2018 at 12:08 (6 year ago)
    Dear Support Team,

    I have purchased your Theme "KuteShop" and followed the instructions to import demo data as shown in your documentation (tried both ways): "Import data" is not visible in the dashboard and I also installed the wordpress importer plugin, it says it only supports files with 8MB maximum size. The demo file I want to import is for theme 01.

    Looking forward to your prompt answer, thanks in advance!

  • Customer

    Posted by: yame, Dec 4, 2018 at 03:38 (6 year ago)

    Hi @andreasgruber,

    Could you please provide me your admin account? I would like to check your site then will help you.

    If possible, pls take the screenshot then I will check faster

    Waiting for your reply ...
    Yame
  • Customer

    Posted by: andreasgruber, Dec 4, 2018 at 07:39 (6 year ago)

    Hi Yame,

    I have also placed an offer for an installation. I think I did not do everything correctly.
    I would like to have the complete demo shop so that I can adapt it afterwards.
    Since the installation, the page is also very slow.

    thank you for your help
    best regards
    Andreas
  • Manager

    Posted by: yame, Dec 4, 2018 at 09:38 (6 year ago)

    It's fine.

    I will help you here. Please provide me again your admin account. I would like to check in your site

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