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Checkout page terms and condition checbox

By bilalhizardere in WordPressTechOne, Nov 22, 2018 at 01:51

Let me send to coder. I hope that they will help us. Please wait...

 7

By: Kazim Vu
6 year ago Nov 22, 2018 at 09:06

unable to import demo content

By dexterslab in WordPressKuteShop, Nov 21, 2018 at 21:33

It's done. Please check it and let me know your intentions.
Kazim

 3

By: Kazim Vu
6 year ago Nov 23, 2018 at 05:22

import data

By targantdor in WordPressBiolife, Nov 22, 2018 at 18:34

Hi @targantdor,

Please provide me your admin + FTP account. I would like to check in your site then will help you

Awaiting for your reply ...
Yame

 1

By: yame
6 year ago Nov 23, 2018 at 00:43

changing notification

By ricardo79 in WordPressBiolife, Nov 22, 2018 at 19:30

I will close this ticket if you do not reply
If you have any questions, pls let me know + provide admin + FTP account. I will check for you

Best regards,
Yame

 4

By: yame
6 year ago Jan 3, 2019 at 02:50

Loading takes too time in HOME page

By h4ss4n in WordPressTechOne, Nov 17, 2018 at 15:03

Good morning
We are sure that we do not do anythings. We turn off the Bluehost, Telr Secure Payments for woocommerce, Ultimate WooCommerce Brands plugins only.

 16

By: Kazim Vu
6 year ago Nov 26, 2018 at 00:59

Troubleshotting with WOOF

By matamoi in WordPressTechOne, Nov 25, 2018 at 11:47

It's fixed. Please check it and let me know your results.
Kazim

 4

By: Kazim Vu
6 year ago Nov 26, 2018 at 10:55

Catalog Mode

By iti365 in WordPressBiolife, Nov 25, 2018 at 08:29

I also asked coder for your issues
- Catalog mode: My coder checked then he saw the css code that you added more for this. The cart icon cannot be removed when you add more plugin. It must be customized.

- Hide mobile menu: It belongs to customize work. And when you ...

 3

By: yame
6 year ago Nov 27, 2018 at 01:48

Footer contact information can't be changed.

By segimoy12 in WordPressTechOne, Nov 25, 2018 at 23:11

Good morning
Thanks! About the home page issues,the cause by you have not update the TechOne Toolkit and Visuall Composer after theme's updated. It works now, please check it.

 5

By: Kazim Vu
6 year ago Nov 26, 2018 at 22:05

login page

By asherbd in WordPressKuteShop, Nov 26, 2018 at 14:44

Good morning, asherbd
Could you describe more details with screenshot? Also, please provide your wp-admin + ftp accounts via secret information area. We will check and help you asap.
Kazim

 1

By: Kazim Vu
6 year ago Nov 26, 2018 at 22:09

probleme placehold.it and website slow

By maherslalma in PrestashopSuperShop, Oct 28, 2018 at 12:22

Okay mate. If you have any questions, please let me know then I will give you the guideline.

Now I will close this ticket.

Best regards,
Yame

 10

By: yame
6 year ago Nov 27, 2018 at 01:00

Prestashop 1.7

By gassiotllobet in PrestashopLogancee, Nov 27, 2018 at 17:58

Hi mate,

We are so sorry about that.
You can contact to our admin email: kutethemes@gmail.com
They will give you the advance

Best regards,
Yame

 1

By: yame
6 year ago Nov 29, 2018 at 07:50

Problem with mini-cart : No link

By baguera in WordPressBiolife, Nov 27, 2018 at 13:14

When clicking on Cart button, it still redirects to Cart page, can you see it?

 3

By: yame
6 year ago Nov 28, 2018 at 08:58

Display name is a required field - message on account details page

By lelek in WordPressBoutique, Nov 22, 2018 at 10:10

Great! If you have any problems, please connect to me. I will check and help you.
Have a nice day!
Kazim

 11

By: Kazim Vu
6 year ago Nov 29, 2018 at 03:53

Thumbnail

By punyprices in WordPressKuteShop, Nov 28, 2018 at 20:59

Hi punyprices
As i mentioned at the last ticket. Did you switch off your PHP version yet? Also, i just login your site but your wp-admin + Cpanel account does not work. Please check and provide me again.
Kazim

 1

By: Kazim Vu
6 year ago Nov 29, 2018 at 00:20

Product Category Text possible?

By moto-mate in WordPressTuran, Nov 28, 2018 at 07:22

I sent you this attachment and the message there :)

When you add the description, it will be put up above as in my screenshot. So, if you want to put it down as you want, it belongs to customized work, mate.
And, pls check your email, I already sent ...

 3

By: yame
6 year ago Nov 30, 2018 at 03:18

How to change the font colour when using your black template version?

By moto-mate in WordPressTuran, Nov 7, 2018 at 07:58

I also sent you an email. pls check it. We will communicate there

 9

By: yame
6 year ago Nov 29, 2018 at 10:03

Popup Newsltter

By ireneorozco in PrestashopBoutique, Nov 14, 2018 at 17:32

You're welcome :)

So I will close this ticket. If you have any questions, please let me know

Best regards,
Yame

 22

By: yame
6 year ago Nov 30, 2018 at 02:31

Exerpt not displaying under Testimonial

By chuckcity in WordPressTuran, Nov 17, 2018 at 16:24

Excuse me, it's still quite difficult to understand what you want. Can you help me to make it clear?

 3

By: yame
6 year ago Dec 3, 2018 at 09:26

no data demo woocommerce

By vomanhcuong in WordPressBiolife, Nov 29, 2018 at 18:16

Hi @vomanhcuong,

Thank you for contacting to our support forum.

Could you please provide me your admin + FTP account? I would like to check in your site then will help you.

I guess that your importing process was not complete.

Awaiting for your reply...
Yame

 1

By: yame
6 year ago Nov 30, 2018 at 03:20

No solution for translation

By lelek in WordPressBoutique, Nov 29, 2018 at 19:07

Hi
In your case, you can translate by the Loco Translate plugin, here it is: https://wordpress.org/plugins/loco-translate/
https://localise.biz/wordpress/plugin/beginners
Please do it and let me know your results.
Kazim

 3

By: Kazim Vu
6 year ago Nov 30, 2018 at 05:55

How can I activate my theme?

By Leisgee in WordPressBiolife, Nov 30, 2018 at 00:28

Hi @Leisgee,

Thank you for contacting to our support forum.

When you purchased the theme on Themeforest, you will not have to add any license key. You still get the best features on theme. And, when having any updating, we also update for theme. You just do the same by updating theme ...

 1

By: yame
6 year ago Nov 30, 2018 at 03:24

Thumbnail

By punyprices in WordPressKuteShop, Nov 30, 2018 at 01:20

Hi punyprices
My coder will check again and update asap.
Thanks for your patience!
Kazim

 1

By: Kazim Vu
6 year ago Nov 30, 2018 at 05:50

Icon menu disappears on the mobile

By Crislivi in PrestashopSuperShop, Nov 30, 2018 at 02:00

Hi Crislivi,

My coder has fixed this for you. Please clear cache of browser and theme to get the best result

If you are satisfied with this support, hope that you will rate 5* for us on Themeforest. It's really worth to me

Thank you so much!
Yame

 1

By: yame
6 year ago Nov 30, 2018 at 03:56

Very Urgent : BIG PROBLEM ADD TO CART IN ANDROID IN WEBVIEWS

By maherslalma in PrestashopSuperShop, Nov 28, 2018 at 21:35

So I will close this ticket. For any questions, pls let me know

 5

By: yame
6 year ago Dec 1, 2018 at 00:58

woocommerce version

By scknr in WordPressBoutique, Nov 30, 2018 at 11:50

Hi @scknr,

It's just the warning and it does not affect to the theme. We will check again then update asap.

Thanks for your patience!
Regards,
Yame

 1

By: yame
6 year ago Dec 1, 2018 at 06:25

Unable to modify page

By porgiol in WordPressKuteShop, Nov 29, 2018 at 23:21

Hi,

I cannot access to your cpanel. Could you please check it again?

And, pls provide your admin account, we will double check

Yame

 4

By: yame
6 year ago Dec 1, 2018 at 08:48

Unbelieveable support! No dot buy!

By turkeyland in WordPressKuteShop, Nov 30, 2018 at 14:39

Hi turkeyland
You should not say like that. I have activated the default theme (Twenty Fifteen theme), it's slow too. Also, i have guided install some plugins and contact to your host provider, they will check and increase the speed of host( currently your host memory (RAM)is 1GB, it's too small, ...

 1

By: Kazim Vu
6 year ago Dec 1, 2018 at 03:00

Error en la instalación de los demos KuteShop

By sistemas7a in WordPressKuteShop, Nov 29, 2018 at 02:04

Good morning
- About logo issue, please turn off the Enable MetaBox Option at the dashboard>>Theme Options>>Main settings as screenshot and let me know your results.
- About change color issue, where do you want to change? Which color do you want to do? Could you take some screenshot to describe it? ...

 3

By: Kazim Vu
6 year ago Dec 1, 2018 at 03:27

Why breakdown my site during website loading.

By bimalbhowmik in WordPressKuteShop, Nov 25, 2018 at 20:07

Hello,

Your site still works well. Pls see in my attachment http://prntscr.com/lpa89j
Please clear your cache of browser and theme to get the best result

Regards,
Yame

 3

By: yame
6 year ago Dec 1, 2018 at 08:54

Kuteshop is very slow

By turkeyland in WordPressKuteShop, Nov 27, 2018 at 07:25

Hi mate,

I am going to support for you instead of Kazim.

Excuse me, I would like to know. Do you mean that you want to have home page 04 as in demo? I see that you also have your own posts, products, ... Now you just want to upload the .xml ...

 18

By: yame
6 year ago Dec 4, 2018 at 01:47

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Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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