HomeSupport systemWordPressBoutique Display name is a required field - ...
  • Customer

    Display name is a required field - message on account details page

    Posted by: lelek Nov 22, 2018 at 10:10 (6 year ago)
    Hello,

    The users cannot change their account details on my site (password, first name, last name, etc.) because after the user click on save changes button appear the following message: Display name is a required field

    I send attached a screenshot.

    There are no field for "display name". In dashboard - account details form is no field for "display name".

    Can you tell me please how can make this field an optional field (not required field) or can you tell me please what is the solution in this case.

    Thank you in advance.
    account-details-5bf6808dec54e.PNG
  • Customer

    Posted by: Kazim Vu, Nov 23, 2018 at 06:05 (6 year ago)

    Hi lelek
    Could you please provide your wp-admin + ftp accounts via secret information area? My coder will check and update it.
    Thanks
  • Customer

    Posted by: lelek, Nov 23, 2018 at 09:21 (6 year ago)

    Hello,

    Do you received my account details via sercet information area ?

    I clicked several times on submit button but nothing happend.
  • Customer

    Posted by: Kazim Vu, Nov 23, 2018 at 09:36 (6 year ago)

    I just sent via your email. Please check and update it.
    Regards
  • Customer

    Posted by: lelek, Nov 23, 2018 at 10:23 (6 year ago)

    Hello,

    Thank you for your help.

    I uploaded your file and the "display name" problem was solved.

    Can you help me please with my other problem: admin don't receive notification when a new user register on the site.
  • Customer

    Posted by: Kazim Vu, Nov 25, 2018 at 00:39 (6 year ago)

    Good morning
    The cause by you have not install and setting the MailChimp plugin. Please do it and let me know your results.
    Have a nice weekend.
    Kazim
  • Customer

    Posted by: lelek, Nov 26, 2018 at 11:37 (6 year ago)

    Hello,

    I instaled the MailChimp plugin but this is not for my problem. It is for newsletters, forms, contact forms, etc. It not solved my problem, it is not a solution for my problem.

    My problem is the following: admin don't receive notification via email when a new user register on the site. The user receive notification via email but the admin not.
  • Customer

    Posted by: Kazim Vu, Nov 26, 2018 at 22:44 (6 year ago)

    Good morning
    In this case, i need help from the author of theme. I will inform you when i have got the results from them.
    Thanks for your patience!
    Regards
  • Customer

    Posted by: lelek, Nov 27, 2018 at 11:31 (6 year ago)

    OK,

    Thank you.

    I will wait.
  • Customer

    Posted by: Kazim Vu, Nov 28, 2018 at 07:07 (6 year ago)

    Hi lelek.
    Please check your host config and mailsender again or use this plugin( https://wordpress.stackexchange.com/questions/169071/how-do-i-enable-new-account-notification-emails-to-the-administrator)
    Please do it and let me know your results
  • Customer

    Posted by: lelek, Nov 28, 2018 at 09:56 (6 year ago)

    Hello,

    It is OK now.

    Thank you for the help.
  • Customer

    Posted by: Kazim Vu, Nov 29, 2018 at 03:53 (6 year ago)

    Great! If you have any problems, please connect to me. I will check and help you.
    Have a nice day!
    Kazim

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