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Grammar correction

By SparkedInnovations in WordPressTechOne, Feb 27, 2018 at 03:24

Please provide your user and password as the attachment screenshot. I can not check your site without them.
Regards

9

By: Kazim Vu
7 year ago Mar 19, 2018 at 01:13

installing demo

By sharonjh29 in WordPressBoutique, Mar 16, 2018 at 16:28

thanks. If you need my help, please contact me.
Regards

7

By: Kazim Vu
7 year ago Mar 19, 2018 at 08:38

Lỗi WP Bakery builder

By phanxuananhvndl in WordPressKuteShop, Mar 20, 2018 at 02:38

It's fixed. Please check again and let me know.
Regards

1

By: Kazim Vu
7 year ago Mar 20, 2018 at 03:49

Remove the category bar (Sidebar)

By Galijash in ShopifyTechone, Mar 20, 2018 at 21:38

Hi,
this one is a customize job. But I will help to you this time.
I have changed it.

Please check it again.

Regards, Andy

1

By: andydao
7 year ago Mar 21, 2018 at 16:35

Add Vertical Menu

By bilal-kilinc in WordPressTechOne, Mar 18, 2018 at 20:29

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

7

By: Kazim Vu
7 year ago Mar 22, 2018 at 01:18

How to set font color on my product pages

By valleyfarmsupply in ShopifyTechone, Mar 21, 2018 at 12:32

Hi,
you can change color at here: http://prntscr.com/iuedp5

Regards, Andy

1

By: andydao
7 year ago Mar 21, 2018 at 16:48

Adaptive for width: 768px

By JuliaSea in WordPressTuran, Mar 16, 2018 at 15:50

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
Thank you!

3

By: yame
7 year ago Mar 22, 2018 at 00:54

Add reviews to products

By Galijash in ShopifyTechone, Mar 21, 2018 at 14:14

Hi,
you need to set value at this one: http://prntscr.com/iudtb4
and now it is working : http://prntscr.com/iudu3r

Regards, Andy

1

By: andydao
7 year ago Mar 21, 2018 at 16:15

featured products not working

By twitch310 in WordPressBoutique, Feb 28, 2018 at 06:47

Here are some steps:
To update the Boutique theme, Boutique Toolkit,Slider Revolution and WPBakerry Page plugins
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on ...

13

By: Kazim Vu
7 year ago Mar 22, 2018 at 02:36

Remove Email List From Turan Newsletter Element

By jasonpel in WordPressTuran, Mar 5, 2018 at 19:17

Hope you be more patient to wait for us. We are trying to complete all projects.
Updating all problems will be done soon. For any information, I will inform you
Thank you!

11

By: yame
7 year ago Mar 23, 2018 at 02:44

Shop displays item classes on screen

By joemaci in WordPressKuteShop, Mar 7, 2018 at 15:33

Good morning ershadbook
I would like to check directly on your site however i can not access it. Did you change your WP-Admin login accounts? Please check and provide me again. Also, you can enter the dashboard choose Pages>>your product pages>>product shortcodes>>Edit>>General Tab and do as the attachment screenshot
Regards

13

By: Kazim Vu
7 year ago Mar 23, 2018 at 01:30

Cart graphic adaption / Product photo size

By woidstyle in WordPressTuran, Mar 22, 2018 at 19:54

Hi mate,

Could you please provide us your wp login + FTP account? We would like to check your site with the issues above then give you the correct answer

Waiting for your reply....
Yame

1

By: yame
7 year ago Mar 23, 2018 at 02:24

update theme failled

By Amatiorche in WordPressKuteShop, Mar 9, 2018 at 16:54

Good morning
Did you change your WP Admin login account? Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Waiting your connection...

Regards

6

By: Kazim Vu
7 year ago Mar 23, 2018 at 01:08

Visual Composer not working for footer builder

By Vikec8 in WordPressTuran, Mar 23, 2018 at 07:11

Hello,

I've configured something and now you can edit footer with VC.
Just go to WP Bakery Builder > Role Manager, select Custom type then tick on boxs of elements that you want to edit with VC

If you have other questions, do not hesitate to contact with me.
Could you go here: ...

1

By: yame
7 year ago Mar 26, 2018 at 01:01

save button don’t work

By Loversand in PrestashopSuperShop, Mar 23, 2018 at 13:42

Hello,

Please check your site again. We has fixed this successfully for your site.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

Regards,
Yame

2

By: yame
7 year ago Mar 26, 2018 at 03:24

quick installation

By mshirpour in PrestashopSuperShop, Mar 23, 2018 at 15:09

Hello,

If I am understanding correctly you, I see that you are wanting to install the theme. If that, we have the Installation server (http://support.kutethemes.net/offer/add) You can submit requirement then they will check.
However, you can provide me your website back end, I will check your site.

We do not support for RTL ...

1

By: yame
7 year ago Mar 26, 2018 at 02:01

Problem with theme luk-dar@o2.pl

By luk-dar in PrestashopSuperShop, Mar 19, 2018 at 18:42

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

9

By: yame
7 year ago Apr 12, 2018 at 07:08

Page speed is very slow

By hdeburchgraeve in WordPressTechOne, Mar 24, 2018 at 16:13

Hi hdeburchgraeve
In your case, Please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Hope ...

1

By: Kazim Vu
7 year ago Mar 25, 2018 at 06:39

Theme troubleshooting

By Jianprox in WordPressTuran, Mar 25, 2018 at 01:06

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
7 year ago Apr 12, 2018 at 06:44

lots of errors on kute child theme

By dudi2606 in WordPressKuteShop, Mar 24, 2018 at 18:17

Replied via skype

5

By: Kazim Vu
7 year ago Mar 26, 2018 at 06:42

Footer

By JuliaSea in WordPressTuran, Mar 21, 2018 at 12:47

Thanks. So I will close this ticket.
BGs,
Yame

3

By: yame
7 year ago Mar 26, 2018 at 00:20

Problem with menu and div overflow in opera

By trugdis10 in HTML TemplatesKrystal, Mar 25, 2018 at 18:57

Hi trugdis10
-About issue 1, it's default of template and you have to custom by yourself or connect to customized services, where they can help you.
-Issue 2, could you please take some screenshot to describe that issues? Also, please provide your FTP account via secret information area. My coders will check ...

1

By: Kazim Vu
7 year ago Mar 27, 2018 at 02:16

send me version 1.7.9

By dudi2606 in WordPressKuteShop, Mar 26, 2018 at 09:50

Hi
I just shared via your email. Also, you can download at the http://themeforest.net/downloads
Regards

1

By: Kazim Vu
7 year ago Mar 26, 2018 at 15:44

Theme Conflict

By ObroinnTrading in WordPressKuteShop, Mar 26, 2018 at 09:51

Good morning
Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Waiting your connection

Regards

1

By: Kazim Vu
7 year ago Mar 27, 2018 at 03:03

The

By plazapi in PrestashopSuperShop, Mar 26, 2018 at 14:29

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

3

By: yame
7 year ago Apr 7, 2018 at 08:56

CREATE SMALL COLOR SQUARE FOR PRODUCTS AND COMPLEMENTARY LIST OF PRODUCTS

By JimmyShoo in WordPressTechOne, Mar 21, 2018 at 21:57

Hi
- About issue 1, you can use some plugin as the https://wordpress.org/plugins/variation-swatches-for-woocommerce/
- About issue 2, you can refer the http://www.yusp.com/woocommerce-plugin-free-trial/?gclid=Cj0KCQjwtOLVBRCZARIsADPLtJ09JWW7CMWdFGB95G03ZcOdiKfdqMRnXRnP8yJ_t5HvlO2my5-vuukaAsnuEALw_wcB
Also, you can custom by yourself or connect to customized services, where they can help you. I am really sorry because i do not support for custom work.
Regards

3

By: Kazim Vu
7 year ago Mar 27, 2018 at 06:19

Settings icon MENU TOP RIGHT

By diePeers in WordPressBoutique, Mar 27, 2018 at 12:46

Hi
In this case, you have to custom by the css codes. Can you custom it? If not please provide your font icon code or icon image. My coder will check and help you.
Reagrds

1

By: Kazim Vu
7 year ago Mar 28, 2018 at 04:03

Remove Copyright "TuranOutfit" from theme

By Antenociti in WordPressTuran, Mar 27, 2018 at 14:29

Hello mate,

Please refer this document. I think it is useful for you to find the part to change the Footer content.
http://help.kutethemes.net/docs/turan/customizations/footer/

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth ...

1

By: yame
7 year ago Mar 28, 2018 at 01:41

Admin Error Log Notice

By jasonpel in WordPressTuran, Mar 15, 2018 at 18:48

I am still waiting for coder. Just because he checked on demo, and did not meet this issue.
So I think, it is better if you can provide your wp login + FTP.
He will check your site, and if he meets the problem as you told above, I will ask him ...

14

By: yame
7 year ago Apr 3, 2018 at 07:57

Insert custom HTML code in Category pages

By valedima in PrestashopLogancee, Mar 13, 2018 at 12:41

OHH. Well done.
Ok so I will close this ticket. For the others, please submit a new one + provide accounts. I will help you

Best regards,
Yame

11

By: yame
7 year ago Mar 29, 2018 at 00:42

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
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We will try to answer all the questions within 24 hours and solve them as quickly as possible