HomeSupport systemWordPressKuteShopShop displays item classes on screen
  • Customer

    Shop displays item classes on screen

    Posted by: joemaci Mar 7, 2018 at 15:33 (7 year ago)
    Hello,
    since one month ago i have a trouble with a code that is showing in woocommerce templates. That shows " desktop-columns-3 tablet-columns-2 mobile-columns-1 " text. You can see here, for example:
    Is not the latest version of the theme, but i tested it the newest in other site and the problem is the same.
    I dont know what can i do. Can you help me?
    Thank you
  • Customer

    Posted by: Kazim Vu, Mar 8, 2018 at 03:51 (7 year ago)

    Hi joemaci
    Could you please provide your wp admin login + ftp accounts details via secret information area? My coders will check and fix asap.
    Regards
  • Customer

    Posted by: joemaci, Mar 8, 2018 at 12:50 (7 year ago)

    Of course.
    Thanks
  • Customer

    Posted by: Kazim Vu, Mar 9, 2018 at 05:57 (7 year ago)

    Your wp Admin login accounts does not work. Please check and provide me again.
    Regards
    admin-5aa22263c1c38.png
  • Customer

    Posted by: joemaci, Mar 9, 2018 at 09:57 (7 year ago)

    it works, please check it
    login: kute
    pass: hi@kut3018
  • Customer

    Posted by: Kazim Vu, Mar 9, 2018 at 15:47 (7 year ago)

    Hi
    It does not work, you can see this video shot: https://youtu.be/MV1gRT77b78
    Please check and provide me again. Also, did you update to the latest of theme version yet? Please update theme before and let me know your results.

    Regards
  • Customer

    Posted by: joemaci, Mar 10, 2018 at 09:28 (7 year ago)

    ok, i have change your password. Try please, i tested it and works perfectly
    I dont update the theme because i have some custom features in header, and dont have child theme. But i tested the new versión (clean theme) in a demo url, and have the same problem: "desktop-columns-3 tablet-columns-2 mobile-columns-1 " appears in all shop pages, categories (before list of products) and in single product (before related product). You can see the demo here: http://pruebas.5menoscuarto.es/miltescopia/categoria-producto/rooibos/.
    I saw in theme that maybe a hook before product list produces that line in content. What you think?
    Thanks for your help
  • Customer

    Posted by: Kazim Vu, Mar 11, 2018 at 07:09 (7 year ago)

    Hi
    When i enter the https://www.teonline.es/wp-admin/ , it link to the http://raiolanetworks.com/bloqueos/login.php?id=WqTVWSQ2R9ElEVAhej5aFgAAAAQ and then i can not enter your user, it's not correct. Please check and provide me again
    g1-5aa4d6223d840.png
  • Customer

    Posted by: Kazim Vu, Mar 12, 2018 at 01:36 (7 year ago)

    Good morning,
    it's fixed. Please check again and let me know your results.
    Regards
  • Customer

    Posted by: ershadbook, Mar 22, 2018 at 09:09 (7 year ago)

    shop setting and image setting for picture product not be customize ????
  • Customer

    Posted by: ershadbook, Mar 22, 2018 at 09:13 (7 year ago)


    Images on the Shop page can not be customized . Please fix this problem .
    For example, I want to display images at 400 in 609. But images are displayed by default ????
  • Customer

    Posted by: ershadbook, Mar 22, 2018 at 09:15 (7 year ago)

    Also, the display of images in the related product area is not customizable and displayed in the default size. Please fix the problem.
  • Customer

    Posted by: Kazim Vu, Mar 23, 2018 at 01:30 (7 year ago)

    Good morning ershadbook
    I would like to check directly on your site however i can not access it. Did you change your WP-Admin login accounts? Please check and provide me again. Also, you can enter the dashboard choose Pages>>your product pages>>product shortcodes>>Edit>>General Tab and do as the attachment screenshot
    Regards
    Product-page-5ab458c37a575.png
  • Customer

    Posted by: Kazim Vu, Mar 23, 2018 at 01:30 (7 year ago)

    Good morning ershadbook
    I would like to check directly on your site however i can not access it. Did you change your WP-Admin login accounts? Please check and provide me again. Also, you can enter the dashboard choose Pages>>your product pages>>product shortcodes>>Edit>>General Tab and do as the attachment screenshot
    Regards
    Product-page-5ab458c428cd2.png

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES