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TechOne Troubles

By zueamen in ShopifyTechone, Feb 27, 2018 at 01:05

1

By: zueamen
7 year ago Feb 27, 2018 at 01:05

Turan product shortcode

By sandeepkesarwani in WordPressTuran, Feb 27, 2018 at 07:57

Hello sandeepkesarwani,

All these issues belong to customized work so I am sorry that I cannot help you.
Please submit your requirements in customized service. There the coders will check your site then give you the answer

Regards,
Yame

 1

By: yame
7 year ago Feb 28, 2018 at 02:28

Cart icon on top menu

By gb3k in WordPressBoutique, Feb 26, 2018 at 13:00

Thanks you however you should not post much your tickets in the next time, it's made hard for me to manage all of the queries within this forum, hope you understand me. For easier way, you can list all your questions in a document file ,i will check and ...

 4

By: Kazim Vu
7 year ago Feb 28, 2018 at 07:33

Headers issue

By gb3k in WordPressBoutique, Feb 27, 2018 at 12:40

Good morning
I have checked and found that the cause by your settings. At the home front page( Home 4), you choose the header style 02 but at the theme options>>header, it's the header style 09. Please check again and let me know your results. If you have any problems, please ...

 4

By: Kazim Vu
7 year ago Mar 1, 2018 at 01:56

tabs categories

By uneebs in WordPressKuteShop, Feb 27, 2018 at 07:24

I have connected to you ID

 8

By: Kazim Vu
7 year ago Mar 1, 2018 at 02:14

can not edit pages with

By hassangad in WordPressKuteShop, Mar 1, 2018 at 06:08

Hi
I have checked your site but did not get the same your attached file above. Please check again and let me know.( I think that the cause maybe by your connection)

Regards

 1

By: Kazim Vu
7 year ago Mar 1, 2018 at 06:57

Update my theme

By dico86 in WordPressTuran, Mar 1, 2018 at 10:09

Hi dico86
To update the Turan theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on Turan theme and then click Delete( look down in ...

 1

By: Kazim Vu
7 year ago Mar 3, 2018 at 04:03

The Cart button on mobile menu is not working

By ruslan4ic in WordPressTuran, Feb 28, 2018 at 08:51

Dear Customers,
That issue was fixed by our coder. Please downloaded again the latest version of this theme and update your theme.
Thank you very much for your patient!
Regards,
Violet

 6

By: Violet
7 year ago Mar 2, 2018 at 02:32

Related posts keep showing

By gb3k in WordPressBoutique, Feb 27, 2018 at 12:45

I have checked and found that the cause by the Jetpack by WordPress.com plugin, it's conflicted with the Boutique theme. Please deactivate it and let me know your results.
Regards

 5

By: Kazim Vu
7 year ago Mar 2, 2018 at 07:03

CSS editing

By valedima in PrestashopLogancee, Feb 23, 2018 at 11:31

Great!
If you do not have any other requirements, I will close this ticket.
For the others, submit a new one and provide accounts, I will check

Have a nice weekend,
Yame

 5

By: yame
7 year ago Mar 2, 2018 at 09:23

Shopify issues with variant and pricing

By Galijash in ShopifyTechone, Feb 28, 2018 at 07:03

Hi, Still waiting for a reply

THanks

 6

By: Galijash
7 year ago Mar 2, 2018 at 15:13

Brands on home page not working.

By gb3k in WordPressBoutique, Feb 27, 2018 at 21:18

Hi gb3k
Brand in the home 4 worked. please check again and let me know.
Regards

 5

By: Kazim Vu
7 year ago Mar 5, 2018 at 07:56

The certain Display Stile, make my page very slow on load

By ruslan4ic in WordPressTuran, Mar 3, 2018 at 12:11

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
7 year ago Apr 12, 2018 at 06:44

Translation

By JuliaSea in WordPressTuran, Mar 3, 2018 at 18:07

Hello JuliaSea,

If you use only your own language, you can use Loco plugin to translate manually your site. This is the free plugin so there will have some elements that you cannot translate

If you use multi language, you can buy WPML plugin. This is not the free one. However it ...

 1

By: yame
7 year ago Mar 5, 2018 at 02:36

change color back ground my mune

By hassangad in WordPressKuteShop, Mar 5, 2018 at 11:32

Hi hassangad
- About issue 1, you enter the dashboard choose KuteShop>>Theme Option>>General>>Custom CSS and enter these CSS code
.header.style2 .header-nav, .header.style1 .header-nav {
background-color: #eee;
}
.box-header-nav .main-menu>.menu-item.active>a, .box-header-nav .main-menu>.menu-item:hover>a {
color: #fff;
}
- Issue 2, it's the default of theme and you have to connect ...

 1

By: Kazim Vu
7 year ago Mar 6, 2018 at 04:00

Social Icons - Instagram

By mflausino80 in WordPressTuran, Feb 23, 2018 at 14:42

I will be grateful if your issue was solved.
You do not need to update any files just because we also update this on the next update version.
Do not update child theme. It will be fine.

If you have other questions, do not hesitate to contact with me.
Could you go here: ...

 9

By: yame
7 year ago Mar 8, 2018 at 01:08

Brands names on sidebar

By gb3k in WordPressBoutique, Feb 27, 2018 at 20:12

By the default of theme, it does not include the brands widgets. Please try this plugin and let me know your results.
https://wordpress.org/plugins/perfect-woocommerce-brands/
or
https://wordpress.org/plugins/brands-for-woocommerce/
Regards

 5

By: Kazim Vu
7 year ago Mar 6, 2018 at 05:33

WOOCOMMERCE message error

By misero in WordPressKuteShop, Mar 5, 2018 at 14:48

Good morning
It's fixed. Please check and let me know your intention. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you ...

 2

By: Kazim Vu
7 year ago Mar 7, 2018 at 01:23

Product Add on Extensions Image Uploader on Product Page not uploading Image

By sweetnuplife in WordPressTuran, Feb 26, 2018 at 13:55

Hello mate.

We are here to support for you all the things that belong to theme. If you see that the theme has so many problems, you can show me here then I will check for you. The other uses also use this theme and they do not get so many ...

 13

By: yame
7 year ago Mar 8, 2018 at 01:18

Install thema

By gelson_junior in WordPressTechOne, Feb 18, 2018 at 03:21

Please try this plugin: https://wordpress.org/plugins/variation-swatches-for-woocommerce/
and here's the guide: https://docs.woocommerce.com/document/woocommerce-color-and-image-swatches/
Please do it and let me know your results.
REGARDS

 10

By: Kazim Vu
7 year ago Mar 6, 2018 at 05:39

ISSUES WITH THE THEME -

By Galijash in ShopifyTechone, Mar 4, 2018 at 21:08

thanks

 14

By: Galijash
7 year ago Mar 6, 2018 at 09:59

Site very very very slow

By akhaiba in WordPressKuteShop, Mar 6, 2018 at 20:55

Good morning
The first one, you should update to the latest theme version and then please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. ...

 1

By: Kazim Vu
7 year ago Mar 7, 2018 at 01:52

Lỗi báo trong file error_log khi sử dụng phiên bản Kutetheme 1.7.8

By lucaphuoc in WordPressKuteShop, Mar 7, 2018 at 02:09

Hi lucaphuoc
Do bạn update Woo lên bản 3.3.3, đây là nguyên nhân gay ra lỗi trên. Để khắc phục lỗi này bạn nên hạn phiên bản củ Woo xuống 3.2.6 hoặc đợi bên mình update theme.
Nếu có thể bạn nên cài lại theme bằng phiên bản 3.0.x, nó nhẹ ...

 1

By: Kazim Vu
7 year ago Mar 7, 2018 at 06:46

Problems installing required

By Striveboards in WordPressTuran, Mar 5, 2018 at 06:18

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 9

By: yame
7 year ago Mar 30, 2018 at 02:10

How can I disable VALUE OF SALE and DESCRIPTION OF SALE RIBBONS

By valleyfarmsupply in ShopifyTechone, Mar 2, 2018 at 02:12

Hi,
I have fixed this issue.
Please check it again.

Regards, Andy

 3

By: andydao
7 year ago Mar 10, 2018 at 14:51

Kuthemetoolkit plugin is slowing my website so badly

By kissdarain in WordPressKuteShop, Mar 7, 2018 at 10:15

Hi kissdarain
Could you please provide your wp admin login + ftp accounts details via secret information area? I would like to check directly on your site. Are you Vietnamese ? Can you connect to me via skype: itsonla ? I am there.
Regards

 1

By: Kazim Vu
7 year ago Mar 8, 2018 at 01:13

Found a misspelled word that need correction in theme

By valleyfarmsupply in ShopifyTechone, Mar 4, 2018 at 17:25

Hi,
I have fixed it again.
Regards, Andy

 4

By: andydao
7 year ago Mar 10, 2018 at 15:26

cart link not working

By uneebs in WordPressKuteShop, Mar 8, 2018 at 08:02

Hi
The cause by you have not enable it. In this case, you enter the dashboard choose Woocommerce>>Settings>>Checkout tab and do as the attachment screenshot. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a ...

 1

By: Kazim Vu
7 year ago Mar 8, 2018 at 08:12

ADD TO CART AND SEARCH FUNCTION NOT WORKING

By Galijash in ShopifyTechone, Mar 8, 2018 at 07:40

Yes, I think so .
Last time I enable currency conversation. and all your issues are resolved.

Regards, Andy

 2

By: andydao
7 year ago Mar 10, 2018 at 05:29

Problem with image slider

By trugdis10 in HTML TemplatesKrystal, Mar 6, 2018 at 19:37

Thanks. If you have other questions, please connect to me.
Regards

 5

By: Kazim Vu
7 year ago Mar 9, 2018 at 15:21

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