Kutethemes

Customer

Posted by: Kazim Vu, Feb 27, 2018 at 08:16 (7 year ago)

Hi
Did you update to the latest theme version yet? Please provide your wordpress Admin login + FTP accounts details via secret information area. I would like to check directly your site and show you how to fix them
Regards
Customer

Posted by: uneebs, Feb 27, 2018 at 08:22 (7 year ago)

check this
Customer

Posted by: uneebs, Feb 27, 2018 at 08:58 (7 year ago)

and in which scenario your products filter work?
Customer

Posted by: Kazim Vu, Feb 28, 2018 at 07:08 (7 year ago)

Hello
I have checked and found that you have updated theme version 1.7.8 to 3.0.4. In this case, you have to setting again because they are not the same layouts( Theme version 3.0.4,it's working fine when you install a new site and you should not update version 1.7.8 to 3.x)
Please switch off version and let me know your results. You can connect directly to me via skype: itsonla if you need more help.
Regards
Customer

Posted by: uneebs, Feb 28, 2018 at 06:56 (7 year ago)

waiting for response
Customer

Posted by: Kazim Vu, Feb 28, 2018 at 07:10 (7 year ago)

please connect via skype: itsonla. I am there
Customer

Posted by: uneebs, Feb 28, 2018 at 14:24 (7 year ago)

added you on skype
Customer

Posted by: Kazim Vu, Mar 1, 2018 at 02:14 (7 year ago)

I have connected to you ID

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