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Slider width

By aPerfectAngel in HTML TemplatesBoutique, May 19, 2017 at 13:11

Hi aPerfectAngel
Could you please provide your Admin login + FTP accounts via secret information? My developers will check and help you fix them.
If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

 1

By: Kazim Vu
8 year ago May 21, 2017 at 00:46

Google Fonts

By stevenkhoo in PrestashopSuperShop, May 21, 2017 at 01:08

Hello,

You can go to Multi font and multi color module to change the font and color as you want.
If you cannot change it, pls provide us your back end account. We will check the site for you

Regards,
Yame

 1

By: yame
8 year ago May 28, 2017 at 02:51

How to update new Kute Boutique theme

By asb123 in WordPressBoutique, May 12, 2017 at 13:32

Hi asb123
Thanks for using my theme. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!
Kazim Vu,

 7

By: Kazim Vu
8 year ago May 24, 2017 at 00:30

Categories carousel showing out of stock product

By anujnicardo in WordPressKuteShop, May 23, 2017 at 18:01

Hi anujnicardo
Could you please provide your Admin login + FTP accounts via secret information? I would like to check directly on your site and show you how to solve these problems.
If you have other questions, please contact me.
Regards,

 1

By: Kazim Vu
8 year ago May 24, 2017 at 00:28

KUTE MOBILE VERSION and main menu

By kelvinskip16 in WordPressKuteShop, May 10, 2017 at 12:33

Hi kelvinskip16
I am sure my theme supports for the mobile responsiveness( you can check here: http://kutethemes.net/wordpress/kuteshop/option1/)
About your issues, could you describe more details with some screenshot? My coders will check them.
If you have other questions, do not hesitate to contact with me. I will help you.
Regards,

 11

By: Kazim Vu
8 year ago May 25, 2017 at 02:26

Help theme kuteshop

By galax13a in WordPressKuteShop, May 24, 2017 at 16:51

Hi galax13a
- Issue 1:We checked on your site and found the Kutetheme Toolkit activated.
- Issue 2: The cause maybe you have not choose step 5 (http://test.kutethemes.net/KuteShop_doc/#importsampledata) that's why it shows contents without product images. But no problems, you can add new your product images there.
- Issue 3: Because your slide's ...

 1

By: Kazim Vu
8 year ago May 25, 2017 at 00:48

Add to Cart Buttons

By seyia35 in WordPressKuteShop, May 10, 2017 at 09:41

Hi seyia35
My coders checked and said that you need to update to the latest theme version. Please do it and let me know your results.
To update Kute theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen ...

 10

By: Kazim Vu
8 year ago May 29, 2017 at 03:50

Page navigation problem

By sixorsrl in PrestashopBoutique, May 26, 2017 at 08:17

Hello sixorsrl

I've checked your problem and this occurs on IE browser. My coder will check carefully this and it may be updated theme in the future.
I will inform you when I get any my coder's feedback.

Thank you for you understanding
Regards,
Yame

 2

By: yame
8 year ago May 28, 2017 at 08:26

Category (Circle) Menu - Can all items appear on mobile without scrolling?

By michelledriman in WordPressBoutique, May 24, 2017 at 13:16

Hi michelledriman
Could you take some screenshot to describe it( bugs in the child theme + menu's issues)? My coders will check and help you solve this issue.
Looking forward your reply!
Regards,

 9

By: Kazim Vu
8 year ago May 29, 2017 at 15:40

Top Slider Error

By mze0007 in PrestashopSuperShop, May 28, 2017 at 12:52

Hi,
i would like to inform you, i need your slider, as you mentioned and shown in the Demo. if this is Out of your support this is my issue, if its works properly will be fine for me, other wise no choice, first i request you ...

 3

By: mze0007
8 year ago May 30, 2017 at 08:34

Prestashop 1.7 support

By juancerro in PrestashopBoutique, May 29, 2017 at 09:48

But...

In the forum of the template you said that you hoped to have it soon ... Now you tell me that you will not develop it?

I'm not worth the template if you do not think to evolve soon, would it be possible to recover the amount paid?

Thank you

 3

By: juancerro
8 year ago May 30, 2017 at 13:53

Top Bar

By nuovaerb in WordPressKuteShop, May 30, 2017 at 17:30

Hi nuovaerb
It's the default of theme. You have to contact to the Customized Services (http://support.kutethemes.net/offer/add) or custom by yourself because it's custom work. I am really sorry because i do not support for that.
If you have other questions, please contact me.
Regards,

 1

By: Kazim Vu
8 year ago May 31, 2017 at 01:26

Ẩn nút "thêm vào giỏ" trên trang chủ

By tuanitpa in WordPressKuteShop, May 31, 2017 at 02:47

Hi tuanitpa
Nguyên nhân do bạn đã ẩn nó đi rồi. Bây giờ để hiển thị lại bạn phải vào dashboard>>KuteShop>>Theme Option>>Custom JS/CSS và xóa đoạn code đánh dấu như hình đính kèm.
Bạn xóa đi rồi cho mình biết kết quả nhé.
Regards,

 1

By: Kazim Vu
8 year ago May 31, 2017 at 03:44

Mixed Problems

By nuovaerb in WordPressKuteShop, May 23, 2017 at 11:11

Ok, i will close this ticket
Thank you!

 19

By: Kazim Vu
8 year ago May 31, 2017 at 09:41

No upadate for KuteToolkit

By flash_web in WordPressKuteShop, May 28, 2017 at 12:50

Hi flash_web
Yes, it's better if you bought it.
Regards,

 3

By: Kazim Vu
8 year ago Jun 1, 2017 at 02:54

Masonry Grid in Home Simple theme

By MrMilo in PrestashopLogancee, Jun 1, 2017 at 04:02

1

By: MrMilo
8 year ago Jun 1, 2017 at 04:02

Stoc Problem

By MDCPeopleCentric in PrestashopBoutique, May 29, 2017 at 14:27

The problem still exists.. even if the products have stock...

 3

By: MDCPeopleCentric
8 year ago Jun 1, 2017 at 06:15

Problem with theme installation.

By enfusion in PrestashopSuperShop, May 22, 2017 at 14:10

Sorry, i cant understand you. What is rexport data? How? Where? Please tell me. Cant you do it?

 15

By: enfusion
8 year ago Jun 1, 2017 at 06:19

Megacategory module not working (Boutique theme Prestashop)

By JoseDValero in PrestashopBoutique, May 30, 2017 at 11:26

Sorry. But I have an antivirus like you (McAfee) and I didn't have any problem to access to my website. Have you tried with other browser (ex. Chrome)?

URL: http://saintmara.es/admin7395/
User: rga@saintmara.es
Pass: saintmara15

I you couldn't enter anyway, pleas, give me any tips to solve the problem myself... I have to ...

 5

By: JoseDValero
8 year ago Jun 1, 2017 at 10:38

Reverse the tab "Description" "Additional Information" on the product page.

By flash_web in WordPressKuteShop, Jun 1, 2017 at 11:06

Hi flash_web
I got your intentions but i am really sorry because i do not support for the custom work. You have to change by yourself or connect to the Customized Services( http://support.kutethemes.net/offer/add)
If you have other questions, do not hesitate to contact with me. I will help you.
Regards,

 1

By: Kazim Vu
8 year ago Jun 2, 2017 at 10:17

No tracking code, Google Analitycs

By dysgraphic in PrestashopBoutique, May 11, 2017 at 10:20

Hello,
I have the same problem. I've installed the module native for Google Analytics, and the Tag Inspector Tool show me that error:
"No HTTP response detected"
The snippet is in the code, but not works.
¿How to solve it?

 4

By: nichar
8 year ago Jun 1, 2017 at 11:17

Error with products

By xdracox in PrestashopLogancee, Jun 2, 2017 at 10:37

we found error - its with module new products block at left column. we turn it off, but when you fix it?

 2

By: xdracox
8 year ago Jun 3, 2017 at 12:14

Title and Breadcrumbs - not displayed in FAQ section

By moulees in ShopifyX.Shop, Jun 5, 2017 at 13:17

1

By: moulees
8 year ago Jun 5, 2017 at 13:17

Some styling problem kuteshop

By wbitsolutions in WordPressKuteShop, May 24, 2017 at 14:41

Hi wbitsolutions
My coders fixed it. You can check at the Dashboard>>KuteShop>>Theme Options>>Custom JS/CSS. Here are the css codes:
.product-item img{transform: none !important;}
Regards,

 8

By: Kazim Vu
8 year ago Jun 6, 2017 at 03:08

Cannot activiate Visual composer

By qq2590452099 in WordPressTechOne, Jun 6, 2017 at 10:48

Hi qq2590452099
The cause maybe by you have not enable it. You have to enter the dashboard choose Visual Composer>>Role Manager and do as the attachment screenshot. Please do it and let me know your results. If it does not work, you need to provide your Admin login + FTP accounts ...

 2

By: Kazim Vu
8 year ago Jun 7, 2017 at 01:01

Dokan store pages messed up

By seyia35 in WordPressKuteShop, Jun 6, 2017 at 10:57

Hi seyia35
Can you tell more details and take some screenshot to describe it? I would like to check direct your site so i need your Admin login + FTP accounts via secret information. Could you provide them?
If you have other questions, do not hesitate to contact with me. I ...

 1

By: Kazim Vu
8 year ago Jun 7, 2017 at 02:19

Vertical menu

By ponlork78 in WordPressKuteShop, May 20, 2017 at 10:26

Hi ponlork78
I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

 16

By: Kazim Vu
8 year ago Jun 7, 2017 at 01:57

Too many bugs in the theme

By transcendweb in WordPressKuteShop, Jun 6, 2017 at 20:47

You should install the child theme because if you have any changes you can custom in it. Your changes wont be lost when theme updated

 2

By: Kazim Vu
8 year ago Jun 7, 2017 at 02:44

want registration form with password field

By anishelar in PrestashopSuperShop, Jun 7, 2017 at 12:54

1

By: anishelar
8 year ago Jun 7, 2017 at 12:54

Purchased Item No PSD included

By webmaster153 in HTML TemplatesKuteShop, Jun 7, 2017 at 13:06

Hi webmaster153
Goodmorning! I am sorry about that, my admin just sent an email to you. Please check it.
If you have other questions, do not hesitate to contact with me. I will help you
Thank you and Have a great day!

 1

By: Kazim Vu
8 year ago Jun 8, 2017 at 00:59

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
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We will try to answer all the questions within 24 hours and solve them as quickly as possible

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