HomeSupport systemWordPressBoutique Category (Circle) Menu - Can all items ...
  • Customer

    Category (Circle) Menu - Can all items appear on mobile without scrolling?

    Posted by: michelledriman May 24, 2017 at 13:16 (8 year ago)
    Hi, is it possible to have all the circle menu items appear on mobile, instead of visitors needing to scroll through them to get to the next item? Our web visitors are not scrolling and as a result, they only see the first circle item and none of the rest.

    Thanks!
  • Customer

    Posted by: Kazim Vu, May 25, 2017 at 01:13 (8 year ago)

    Hi michelledriman
    We got your issue. Could you please provide your Admin login + FTP accounts via secret information? We would like to check on your site and fix them.
    If you have other questions, do not hesitate to contact with us. We will help you.
    Regards,
  • Customer

    Posted by: michelledriman, May 25, 2017 at 07:30 (8 year ago)

    Thanks so much - details below.

    Will this disappear when I update the theme? I am using the main theme (not a child theme) because when I tried the child theme a number of things on the site didn't work (like the cart button in the menu).

    Please send me the code that you change and where so I can keep it on file and change it if I need to, next time I update. Thanks so much!
  • Customer

    Posted by: Kazim Vu, May 25, 2017 at 08:18 (8 year ago)

    Hi michelledriman
    We got your info, our developers will check and reply as soon as possible. If you have other questions, please contact us.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: michelledriman, May 25, 2017 at 14:19 (8 year ago)

    Hi Kazim

    I see one of your developers has changed the size of the images on the menu items, but we haven't heard anything else back from them? My client is now upset that her site looks strange, and we still don't have a fix for the menu. Please may you get back to me ASAP?

    Thanks!
  • Customer

    Posted by: Kazim Vu, May 29, 2017 at 05:05 (8 year ago)

    Hi michelledriman
    Your issues fixed, please check and let me know.
    About all the circle menu items appear on mobile issue: It's impossible because by the default this theme does not support for that. If you want, please contact to the Customized Services (http://support.kutethemes.net/offer/add)
    If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,
  • Customer

    Posted by: michelledriman, May 29, 2017 at 09:45 (8 year ago)

    Nothing has been fixed and you have changed the theme to the child theme (which has bugs and doesn't work properly) and disabled all the custom CSS I added. Please don't do anything else to the site - I have had to fix everything you changed this morning.
  • Customer

    Posted by: Kazim Vu, May 29, 2017 at 10:06 (8 year ago)

    Hi michelledriman
    If you have any changed, you have to custom in the child theme. Your changes wont be lost when you update theme in the future. My coders fixed the categories slider,( could not fix with scroll, see your email)
  • Customer

    Posted by: michelledriman, May 29, 2017 at 10:23 (8 year ago)

    Thank you but there wasn't anything else wrong. The images didn't fit in the circle on the mobile site because my client wants them bigger. Your child theme has bugs so I am forced to use the main theme, so I use a separate plugin to add custom CSS so it won't be overwritten when I update the theme. My issue was the scrolling on the mobile menu, which you say you can't fix.
  • Customer

    Posted by: Kazim Vu, May 29, 2017 at 15:40 (8 year ago)

    Hi michelledriman
    Could you take some screenshot to describe it( bugs in the child theme + menu's issues)? My coders will check and help you solve this issue.
    Looking forward your reply!
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES