• Customer

    Some styling problem kuteshop

    Posted by: wbitsolutions May 24, 2017 at 14:41 (8 year ago)
    Hi
    In my website www.ashur.co.il it have some styling issues:

    1. in product box when i hover a picture the image grew up. it seems some theme animation but my costumer likes disable it - how can i do it on custom css area on theme?

    2. in home page on last section "שרפרפים" i don't see any items there. i check on setting and see all issues ok also i tried replace them but no change it still no items showing. what can be a problem?

    3. this is wpml website with 34mb database size and it will grew up. the website work slow and navigate betwen pages with delay. i install wp-rocket plugin but like not to use any cache plugins. when i make tools.pingdom.com test i get that page loading was after 30 secconds and it is very harm the server loads fast and another websites work fast there. i check with another theme - defauld wordpress seventeen and there website loading fast and exellent. the problem exists also with wp-rocket plugin.

    4. in navigation menu i see some grey line that not need to be there at all how can i remove it?

  • Customer

    Posted by: Kazim Vu, May 25, 2017 at 01:04 (8 year ago)

    Hi wbitsolutions
    Could you please provide your Admin login + FTP accounts via secret information?I could not access the ashur.co.il/wp-login.php
    Regards,
  • Customer

    Posted by: wbitsolutions, May 25, 2017 at 05:38 (8 year ago)

    Please Use unsecured connection
  • Customer

    Posted by: Kazim Vu, May 25, 2017 at 08:39 (8 year ago)

    Hi wbitsolutions
    I got your info, my developers will check and reply as soon as possible.
    Regards
  • Customer

    Posted by: Kazim Vu, May 29, 2017 at 03:34 (8 year ago)

    Hi wbitsolutions
    Did you change your Admin login + FTP accounts? My coders could not access theme.
    Please check again and let me know.
    Regards,
  • Customer

    Posted by: wbitsolutions, May 29, 2017 at 06:50 (8 year ago)

    yes we are make huge work on these websites maybe also we are fix all issues but if not i will update you with new logins
  • Customer

    Posted by: Kazim Vu, May 29, 2017 at 07:19 (8 year ago)

    Ok, if you need our help. Please provide your Admin login + FTP accounts and dorp your questions here or contact us via skype: itsonla
    Regards,
  • Customer

    Posted by: wbitsolutions, Jun 5, 2017 at 16:55 (8 year ago)

    Are you have any update to me about my question 1:
    1. in product box when i hover a picture the image grew up. it seems some theme animation but my costumer likes disable it - how can i do it on custom css area on theme?
    I will glad to update how can i remove the animation
    thanks
  • Customer

    Posted by: Kazim Vu, Jun 6, 2017 at 03:08 (8 year ago)

    Hi wbitsolutions
    My coders fixed it. You can check at the Dashboard>>KuteShop>>Theme Options>>Custom JS/CSS. Here are the css codes:
    .product-item img{transform: none !important;}
    Regards,

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