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Combinations not working at all

By toffeeweb in PrestashopLondon Stars, Dec 7, 2016 at 14:53

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

18

By: yame
8 year ago Dec 21, 2016 at 02:33

Positions of the modules in the home

By Sacapuntax in PrestashopBoutique, Dec 13, 2016 at 09:09

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

7

By: yame
8 year ago Dec 21, 2016 at 02:29

Ovic Layout not working

By ivanomino in PrestashopSuperShop, Nov 25, 2016 at 17:39

Dear mate.

We would like to say that until now we can fix successfully this issue for you.
Please check it again. As we check after fixing, the price displays well.

Regards,
Yame

16

By: yame
8 year ago Dec 15, 2016 at 09:04

Sidebar Vertical Menu Image Icon not working

By Greathumza in WordPressKuteShop, Nov 6, 2016 at 18:39

Hi Greathumza
We would like to check direct your site and we asked your FTP account but you did not reply or incorrect information. How can we help you without these informations?
Now, please contact us via skype: itsonla to get direct support.
Thanks you!

28

By: Kazim Vu
8 year ago Dec 17, 2016 at 16:21

KuteShop - Multipurpose WooCommerce WordPress Theme

By zafarhayat in WordPressKuteShop, Dec 14, 2016 at 20:37

Hi zafarhayat
We got your question. The Kuteshop theme is not automatically update, you need to update by hand. To update the latest theme version, pease refer the link below. Hope useful for you.
http://kutethemes.com/help/faq/faq-kuteshop-wp/
If you have other questions, please contact us. We will help you.
Thanks you.

1

By: Kazim Vu
8 year ago Dec 15, 2016 at 06:27

My site is not alerting me about sales, new customers, canceled orders. And neither for my clients.

By GretaLynce in WordPressBoutique, Dec 15, 2016 at 06:34

1

By: GretaLynce
8 year ago Dec 15, 2016 at 06:34

Need help with a few issues please

By b4clarity in WordPressBoutique, Nov 25, 2016 at 11:16

Hi b4clarity
We got your question. The cause maybe your setting. Please refer the link below. Hope it useful for you.
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#shipping
If you have other questions, please contact us.
Thanks you and have a nice weekend.

20

By: Kazim Vu
8 year ago Dec 17, 2016 at 16:28

dont show top-header

By imanshahri in WordPressKuteShop, Dec 15, 2016 at 09:53

Hi imanshahri
We just sent via your email a video clip which teach you how to setup the top bar menu left as our demo. Please do it and let us know your intentions
If you have other questions, please contact us. We will help you.
Thanks you.

4

By: Kazim Vu
8 year ago Dec 19, 2016 at 07:20

help with super shop theme

By ivanomino in PrestashopSuperShop, Nov 25, 2016 at 15:50

Dear mate.

We always willing to support for all the clients. So if you have any problems, you can tell us then we will try to find out the solution for each together.
Hope you will give us the chance to help you.

Thank you,
Yame

21

By: yame
8 year ago Dec 19, 2016 at 09:10

Theme Issue

By Smollito in WordPressKuteShop, Dec 13, 2016 at 18:01

Hi Kazim,

thanks for your reply. Couldn´t get everything to work. I need a developer of the theme

Best
Chris

9

By: Smollito
8 year ago Dec 15, 2016 at 13:54

Terms and Conditions

By theminja in WordPressBoutique, Dec 16, 2016 at 03:25

And is there away I can add any link to the checkout page, like a return policy? Something customers can click on like the Terms and Conditions.

2

By: theminja
8 year ago Dec 16, 2016 at 03:27

adding products to featured products

By d2mediahub in WordPressKuteShop, Dec 16, 2016 at 09:27

1

By: d2mediahub
8 year ago Dec 16, 2016 at 09:27

Error block Ovic Page link module

By 3rockets in PrestashopBoutique, Dec 6, 2016 at 09:24

Thanks mate. I will check that issue and I will close this ticket.
Pls contact to me whenever you have the problem.

Best regards,
Yame

15

By: yame
8 year ago Dec 19, 2016 at 01:29

Single product page broken by mega menu

By master75 in WordPressKuteShop, Sep 18, 2016 at 21:18

Hi master75,
Because it separates the keywords that you want to SEO. In fact you probably have those keywords various short and long. To distinguish them, the keywords should be cut.
Thanks you and have a nice day!

38

By: Kazim Vu
8 year ago Dec 19, 2016 at 08:15

500 Internal Server Error when uploading sample data

By ingonit in WordPressBoutique, Dec 15, 2016 at 18:04

Hi ingonit
We checked on your site and found, you got full demo contents. Please let us know your intentions.
If you have other questions, you can contact us via skype: itsonla to get direct support.
Thanks you and Have a nice weekend.

3

By: Kazim Vu
8 year ago Dec 17, 2016 at 17:13

Ovic page banner

By 3rockets in PrestashopBoutique, Dec 16, 2016 at 16:47

Hi 3rockets

Unfortunately, we cannot set the different size weight for the Ovic page banner module.
It is designed in the header so it just has only one style.
If you want to disable the banner for the specific page, you can go to Ovic page banner module then configure for each ...

1

By: yame
8 year ago Dec 19, 2016 at 09:18

Email notification not sending from WooCommerce to Email

By NeilroyStrada in WordPressBoutique, Dec 16, 2016 at 21:34

1

By: NeilroyStrada
8 year ago Dec 16, 2016 at 21:34

Deleting content on page

By theminja in WordPressBoutique, Dec 14, 2016 at 10:11

See attached image

9

By: theminja
8 year ago Dec 17, 2016 at 05:36

Our Services (footer)

By theminja in WordPressBoutique, Dec 17, 2016 at 12:31

1

By: theminja
8 year ago Dec 17, 2016 at 12:31

Issue with subcategories

By tkrilas in WordPressKuteShop, Dec 7, 2016 at 18:18

Hi tkrilas
- Issue 1 + 2 + 3: We do not know why the WPML plugin doesn’t translate it. If you have a license you should contact to supporter for the WPML plugin, they will help you. We are very sorry because we do not support for the ...

12

By: Kazim Vu
8 year ago Dec 19, 2016 at 16:27

Pages page

By theminja in WordPressBoutique, Dec 18, 2016 at 00:57

1

By: theminja
8 year ago Dec 18, 2016 at 00:57

kuteshop support

By imanshahri in WordPressKuteShop, Dec 18, 2016 at 12:31

Hi imanshahri
We are very sorry for delay reply because we do not work at the weekend, hope you understand for us.
We were confused when closing your ticket. We are really sorry. Please check your email. We just sent via your email which teach you how to create ...

1

By: Kazim Vu
8 year ago Dec 19, 2016 at 07:27

No extra options on side of menu. Please help

By monicasutrisna in WordPressBoutique, Dec 19, 2016 at 03:08

Hi monicasutrisna
I got your issue. Please enter the dashboard choose Appearance>>Menu and do as the attachment screenshot. Please do it and let me know your results.
if you are satisfied with my support, please go here: http://themeforest.net/downloads then rate me a good review + 5 stars. Your good review will be ...

1

By: Kazim Vu
8 year ago Dec 19, 2016 at 07:57

Formatting

By theminja in WordPressBoutique, Dec 19, 2016 at 07:03

1

By: theminja
8 year ago Dec 19, 2016 at 07:03

Brands slider on Boutique Theme

By zakinjo in WordPressBoutique, Dec 19, 2016 at 09:25

Please send me your IP address so I can put you on white list.

4

By: zakinjo
8 year ago Dec 19, 2016 at 10:17

Text page contact

By Spegio in PrestashopBoutique, Nov 8, 2016 at 13:34

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

35

By: yame
8 year ago Dec 26, 2016 at 03:17

Sample Images

By edong108 in HTML TemplatesKuteShop, Dec 11, 2016 at 01:46

Ok mate. I will close this ticket.
For any requirements, pls contact to support service

Regards,
Yame

5

By: yame
8 year ago Dec 21, 2016 at 09:51

Brands Showcase isn't shown properly

By edong108 in HTML TemplatesKuteShop, Dec 19, 2016 at 20:09

Hi,

We have uploaded a new source code. You can download and use the source code in the new package.

Thanks

2

By: james
8 year ago Feb 3, 2017 at 04:08

Change how the products look on the main page

By kakaito_13 in PrestashopLogancee, Dec 13, 2016 at 23:17

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

15

By: yame
8 year ago Dec 26, 2016 at 03:17

Translate

By tsoumpos in WordPressBoutique, Dec 9, 2016 at 22:55

Hi tsoumpos
Our developers checked on your site and found your site has customized. They did not see where's it. So you need to check and fix by yourself.
If you have other questions, please contact us.
Thanks you!

6

By: Kazim Vu
8 year ago Dec 21, 2016 at 03:48

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible