HomeSupport systemWordPressKuteShopIssue with subcategories
  • Customer

    Issue with subcategories

    Posted by: tkrilas Dec 7, 2016 at 18:18 (8 year ago)
    Dear KuteShop
    First of all congratulations for your theme. We’ ve bought your theme and we’ ve got a problem. When we choose a category from the vertical menu all the subcategories are not shown but only four. What we must do so as to appear all the subcategories ?
    Thank you for understanding.

    manis-problem1-58485263e2d1f.jpg
  • Customer

    Posted by: Kazim Vu, Dec 8, 2016 at 09:31 (8 year ago)

    Hi tkrilas
    We got your question. Could you please send us your Admin login + FTP accounts via secret information? We would like to check direct on your site and help you fix it.
    If you have other questions, please contact us. We will help you.
    Thanks you!
  • Customer

    Posted by: tkrilas, Dec 8, 2016 at 11:06 (8 year ago)

    in secret you find the infos
  • Customer

    Posted by: tkrilas, Dec 8, 2016 at 11:19 (8 year ago)

    Also,

    there is any option to change backround color, ONLY at product pages?
  • Customer

    Posted by: Kazim Vu, Dec 9, 2016 at 06:55 (8 year ago)

    Hi tkrilas
    Please update the latest theme version and let us know your result.
    (NOTE: Please backup all your site before update theme)
    If it does not work, please send us your FTP account. Our developers will check your codes.
    Looking forward your reply!
  • Customer

    Posted by: tkrilas, Dec 9, 2016 at 12:58 (8 year ago)

    ok

    we upload the new theme , but the above isues are still there.

  • Customer

    Posted by: Kazim Vu, Dec 13, 2016 at 03:54 (8 year ago)

    Hi tkrilas
    Our developers are checking your issues. We will reply you soon when we get the results from them.
    If you have other questions, please contact us.
    Thanks for your patience!
    Regards.
  • Customer

    Posted by: Kazim Vu, Dec 14, 2016 at 07:40 (8 year ago)

    Hi tkrilas
    About categories issue: We fixed direct on your site, please check it and let us know your intentions.
    Thanks you!
  • Customer

    Posted by: tkrilas, Dec 13, 2016 at 11:12 (8 year ago)

    In conclusion,

    the issues that we have saw so far, for your convienience.

    1. The Services Section under the TAB PRODUCTS at the front page can be translated.
    2. The NEW Tag was translated in the first and the second Table Product - CAREGORY TAB - but it was not translated in the third Table Product.
    3. At Product Page the Keywords “Add to Wishlist” under the icon is in Greek Language and the translation is by contraries. Why?
    4. Following the documentation, we put icons in vertical menu, but unfortunately when the visitor put his mouse over on vertical menu the css code is appearing and the font is not the same with the others. How can we disappear on front end the css code without changes the fonts?

    We are looking forward to hearing you. Thanks for cooperation

  • Customer

    Posted by: Kazim Vu, Dec 14, 2016 at 08:28 (8 year ago)

    Hi tkrilas
    - Issue 1: Please enter the dashboard choose Services and you can translate by hand.
    - issue 2: It is the product information, you can translate by hand. (return the dashboard choose Products>> your products)
    - Issue 3: You can translate by hand. Please edit the add-to-wishlist.php file at the wp-content>>plugins>>yith-woocommerce-wishlist>>templates>> add-to-wishlist.php and enter your text (line 42 see the attachments screenshot)
    - Issue 4: The cause by you added favicon codes for the categories. Currently, our theme does not support it. You can add the icon image for the categories only.
    If you have other questions, please contact us. We will help you.
    Thanks you and have a nice day!
  • Customer

    Posted by: tkrilas, Dec 15, 2016 at 10:56 (8 year ago)

    Dear Kazim,

    Thanks you for your help but still remaining the issues
    - Issue 1: The Services can be changed the strings but not be translated correctly, because the strings are remaining the same in both languages. WPML doesn’t give us the ability to translate the services.
    - issue 2: Unfortunately, we didn’ t find exactly where is this choice so as to do it by hand.
    - Issue 3: We did it but unfortunately did not work.
    - Issue 4: In the documentation doesn’t say anything. Can you help us how to do it?
    - Issue 5: Finally, after the update theme, we realized that the editor has changed and missing the justified, underline button.
    We are looking forward to hearing you

  • Customer

    Posted by: tkrilas, Dec 17, 2016 at 13:50 (8 year ago)

    Any news about ??????
  • Customer

    Posted by: Kazim Vu, Dec 19, 2016 at 16:27 (8 year ago)

    Hi tkrilas
    - Issue 1 + 2 + 3: We do not know why the WPML plugin doesn’t translate it. If you have a license you should contact to supporter for the WPML plugin, they will help you. We are very sorry because we do not support for the translation site. Hope you understand.
    - Issue 4; Return the dashboard choose Appearance>>Menus>> Vertical menu>> and do as the attachment screenshot.
    If you have other questions, please contact us.
    Thanks you!

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