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Logotype

By yalia in WordPressBiolife, Mar 15, 2021 at 06:52

In order to update to the new version of the theme, please make sure that you still do not have any changes or customization in the main theme.
In case you have the own changes, please take the backup or move all to the Child theme.

Then, follow these steps:
1. Activate the ...

 6

By: yame
4 year ago Mar 22, 2021 at 02:56

Problem with demo instalation

By fridmanelli in WordPressBoutique, Mar 21, 2021 at 12:13

Hi, @fridmanelli

I am not able to access your URL: https://prnt.sc/10s2ths
Pls check again then let me know when it works.
And provide me your FTP account also, let me know the homepage you want then I will check for you

Regards,
Yame

 1

By: yame
4 year ago Mar 22, 2021 at 03:07

I am having some problem customizing theme and want to connect another account for theme customization

By eye71online in WordPressArmania, Mar 16, 2021 at 05:18

I hope that you will understand the problem here. Because you are the one who purchased the theme, you got the purchase code so you are the person who can submit a ticket here if you need any help. Your friend just the one who helps you to manage the ...

 6

By: yame
4 year ago Mar 23, 2021 at 02:45

Envy HTML Template, responsive shop filter and login page

By ruv3000 in HTML TemplatesEnvy, Mar 8, 2021 at 08:57

Filter in mobile (responsive as you said) will be the popup. It will be open and closed when you click this button: https://prnt.sc/10t6raj
This sidebar button is in the mobile nav, when scrolling will appear.
This is the filter when it is open: https://prnt.sc/10t6sbo

 5

By: yame
4 year ago Mar 23, 2021 at 07:17

Change name

By zwisk in WordPressBoutique, Mar 22, 2021 at 14:13

Woaooo. Thank you so much for your rating!!!!!!
So I will close this ticket. If you need any help, please submit a new one and take the screenshot, I will check faster.

Best regards and have a nice day!
Yame

 6

By: yame
4 year ago Mar 23, 2021 at 08:24

Newsletter configuration

By AtotheJZA70 in WordPressBoutique, Mar 13, 2021 at 06:52

Ahhh yes, sorry, I didn't check

Thank you!!!!!
So If you don't have any questions, may I close this ticket?
Pls submit a new one when you need help and take the screenshots, I will check faster.

Regards and have a nice day!
Yame

 19

By: yame
4 year ago Mar 23, 2021 at 08:25

Product displaying in shop page is not aligned

By dieutekdev in WordPressBoutique, Mar 23, 2021 at 06:21

Hi elmoyeldo
The cause by your images size, please optimize the same size and try again.
Regards

 1

By: Maason
4 year ago Mar 23, 2021 at 08:27

menu in footer not visible on mobile version

By Noldastudio in WordPressBiolife, Mar 23, 2021 at 13:20

Goodmorning,Noldastudio
In this case, please input these CSS codes into Child theme and let us know your results.
@media (max-width: 767px) { .footer .ovic-menu-wapper{display: block !important;}}
Thanks

 1

By: Maason
4 year ago Mar 24, 2021 at 02:58

How to edit Tab and Product style?

By fostock in WordPressBiolife, Mar 22, 2021 at 14:13

Goodmorning
Our coder has checked and said that you are using home 7 and re-editing these styles(issues 1,2 above). By the default of demo then desktop and mobile version, they are not the same style together. In these cases then you have to customize by yourself or connect to customize ...

 4

By: Maason
4 year ago Mar 24, 2021 at 03:39

pop up newsletter

By cbdbase in WordPressArmania, Mar 19, 2021 at 08:15

DONE. He has used the Child theme, customized file shortcode / ovic_newsletter / layout / style-01.php to solve this problem

Pls check then let me know.

 8

By: yame
4 year ago Mar 25, 2021 at 07:12

Domain change - due to migration

By cbdbase in WordPressArmania, Mar 19, 2021 at 07:42

You're welcome.

 5

By: yame
4 year ago Mar 25, 2021 at 07:14

Doesn't it have "delete account" page?

By fostock in WordPressBiolife, Mar 22, 2021 at 15:27

Hi fostock
Because we support for default theme only. When customer, he want to edit or change anything then he have to do by himself or pay for that works. We do not support for free. Hope you understand us.
Regards

 5

By: Maason
4 year ago Mar 24, 2021 at 13:43

Error in header menu

By MinWork in WordPressBoutique, Mar 19, 2021 at 21:12

You're welcome.
So I really hope that you will rate my team 5 stars.

Thank you so much!

 10

By: yame
4 year ago Mar 25, 2021 at 02:39

Install demo Problem

By djya in WordPressArmania, Mar 15, 2021 at 15:17

Please change these values

 15

By: Maason
4 year ago Mar 27, 2021 at 08:26

Shop Content Top & Bottom

By lsc_marketing in WordPressMoozo, Mar 1, 2021 at 14:19

Yes, yes, I see your rating ^^
Thank you!!!!
So I will close this ticket. If you need any help, please submit a new one then I will check for you

Best regards and have a nice day!
Yame

 17

By: yame
4 year ago Mar 26, 2021 at 01:09

Solution to a number of display issues

By ValeryLuter in WordPressArmania, Mar 24, 2021 at 13:25

Goodmorning, ValeryLuter
About your questions above then you can do however we do not support for customize work. You have to do by yourself or connect to customize services.
Regards

 5

By: Maason
4 year ago Mar 26, 2021 at 02:09

About new project new web shop

By Krisatomem in WordPressKuteShop, Mar 23, 2021 at 11:49

Connected via skype

 5

By: Maason
4 year ago Mar 25, 2021 at 14:51

Go button in header does not work

By fostock in WordPressBiolife, Mar 24, 2021 at 18:31

In this case, you can customize the theme header at the wp-content\themes\biolife\templates\header and then choose your current header.
Regards

 3

By: Maason
4 year ago Mar 25, 2021 at 14:46

Unable ot load demo content

By rajaveernapu in WordPressArmania, Mar 24, 2021 at 10:53

Goodmorning, rajaveernapu
The cause by your hosting, it's blocked the rest API. Please check and try again
Regards

 13

By: Maason
4 year ago Mar 26, 2021 at 02:51

Techone reset

By amitpresser in WordPressTechOne, Mar 25, 2021 at 22:31

Goodmorning, amitpresser
Where did you input your codes. You can reset theme if you do at the theme option. I think that you have to re-install in your case.
If you have other questions, please input here. I will check and reply you asap.
Have a nice day.
Regards

 1

By: Maason
4 year ago Mar 26, 2021 at 01:37

Unable to get sales report by product color

By dieutekdev in WordPressBoutique, Mar 24, 2021 at 10:47

but the Scenic View, it's ordered yet? COuld you connect to me via skype: mod.kutethemes@gmail.com ? i am there
Regards

 3

By: Maason
4 year ago Mar 26, 2021 at 04:22

instagram home

By yalia in WordPressBiolife, Mar 26, 2021 at 05:24

Goodmorning
I have checked and found that the cause by you image,it's too big( it should be 240px X 240px). Please re-size the same other one and let me know your results.
Regards

 1

By: Maason
4 year ago Mar 27, 2021 at 02:41

footer color

By yalia in WordPressBiolife, Mar 26, 2021 at 05:25

Hi
This question then you and change at the Dashboard>>Ovic Panel>>Footer Builder>>Footer Style 09 (it's your current style) and do as this link image:
https://prnt.sc/10wpj4a
Please try again and let me know your results.
Regards

 1

By: Maason
4 year ago Mar 27, 2021 at 02:52

Help

By Zaneeq in WordPressKuteShop, Mar 26, 2021 at 07:35

Hi Zaneeq
How can i help you? Please connect to me via skype: mod.kutethemes@gmail.com. I am there
Regards

 1

By: Maason
4 year ago Mar 27, 2021 at 03:45

problems with grid view

By c4web in WordPressBiolife, Mar 24, 2021 at 15:00

My coder just said that he fixed it for you. I think there was an error in the code so he fixed it directly. Don't worry when you update the theme in the future.

If you are satisfied with this support, hope that you will spend a little time and go ...

 7

By: yame
4 year ago Mar 29, 2021 at 10:26

Shop banner issue

By bouker2 in WordPressBiolife, Mar 14, 2021 at 22:00

He's fixed this problem for you.
Pls check again then let me know

 9

By: yame
4 year ago Mar 31, 2021 at 08:00

Change domain

By pirouzmm in WordPressEcotech, Mar 26, 2021 at 14:52

Hi, @pirouzmm

I changed the profile for you.
Pls check again.

Regards,
Yame

 1

By: yame
4 year ago Mar 29, 2021 at 10:23

Error 500

By zwisk in WordPressBoutique, Mar 27, 2021 at 00:40

Hi zwisk
The cause maybe by your host settings, it's blocked the media file. Please contact to your host provider, they will check and fix it.
Regards

 1

By: Maason
4 year ago Mar 27, 2021 at 03:08

Problem with demo

By Siteworkoffice in WordPressOcolus, Mar 20, 2021 at 15:31

I already informed him about this. He is still checking. But you must check again with your hosting manager. Because he is trying a lot to import the demo data for your site. It runs and then it has the error with databse. So he cannot do anything more.
Pls check ...

 13

By: yame
4 year ago Mar 29, 2021 at 10:28

Problem with demo

By Siteworkoffice in WordPressOcolus, Mar 20, 2021 at 15:31

Until now, I get the feedback from my coder:
He said that your site was really hard to import the demo of the theme. Even he had to import manually. But sometimes he got the error with the Database. Don't understand why.
So please check again with your hosting manager. Is this ...

 13

By: yame
4 year ago Apr 2, 2021 at 08:53

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