HomeSupport systemWordPressArmaniaInstall demo Problem
  • Customer

    Install demo Problem

    Posted by: djya Mar 15, 2021 at 15:17 (3 year ago)
    Dear Sir,

    I Just loaded the Armania in WordPress, but when i try to install any demo with pushing the install button, i dont receive any message and they take long time without do anything like its search...,
    check the attchemed file please.

    Thanks.
    Best Regards.
    Yacine

    604f7b09a49cb.jpg
  • Customer

    Posted by: yame, Mar 16, 2021 at 03:52 (3 year ago)

    Hi, @djya

    Please provide me your admin + FTP account.
    And pls let me know the homepage you want. We will check then help you

    Regards,
    Yame
  • Customer

    Posted by: djya, Mar 17, 2021 at 14:45 (3 year ago)

    hi Yame,

    Thanks for your answer.
    Please, in the secret area the FTP infos.

    Thanks.
    Best Regards.
    Yacine
  • Customer

    Posted by: djya, Mar 17, 2021 at 14:52 (3 year ago)

    I want home 03, and please, explain how to make it, if i want to change the home.

    Thanks.
  • Manager

    Posted by: yame, Mar 18, 2021 at 03:12 (3 year ago)

    Thanks, I see your FTP account but you forgot to provide me the admin account also.
    Pls provide this account then i will access your site
  • Customer

    Posted by: djya, Mar 18, 2021 at 09:52 (3 year ago)

    Dear Yame,

    Thanks for your answer.
    Please, find in secret area what you asked for.

    Thanks.
    B.R.
    Yacine
  • Manager

    Posted by: yame, Mar 19, 2021 at 04:31 (3 year ago)

    Thank you, Yacine
    When I upload the theme on your site, I get this: https://prnt.sc/10pkxfq
    You should raise this element up:
    https://prnt.sc/10pkxue
    https://prnt.sc/10pky64

    You can ask your hosting manager to get help. Then let me know. I will check again
  • Customer

    Posted by: djya, Mar 23, 2021 at 12:01 (3 year ago)

    Dear Yame,

    I have changed the host.
    I try to find the problem of itd from you theme or from the host, i tryed many host.

    There is another think, the licence can i use it in only one PC !!?? because i activate it in my home PC and i try to activate from another Pc in my work, but dont accept to activate !!?? please, confirm and explan the LICENCE !!.

    Please, try this host in secret area.

    Thanks.
    Best Regards.
    Yacine.
  • Customer

    Posted by: djya, Mar 23, 2021 at 12:28 (3 year ago)

    correct PWD, check please.
  • Manager

    Posted by: yame, Mar 24, 2021 at 03:19 (3 year ago)

    I tried with the new one you said but I still don't upload the theme package: https://prnt.sc/10txt8o
    Can you check it again?
    Do you have the cPanel account? I will try to upload the theme package there if it works
  • Customer

    Posted by: djya, Mar 24, 2021 at 12:31 (3 year ago)

    Yo can check, just enter to manage after contrl panel with the same user/pwd.

    Thanks.
    BR
  • Manager

    Posted by: yame, Mar 25, 2021 at 03:57 (3 year ago)

    Haiz. Don't know why but when I access your admin account, it loads then keeps this screen: https://prnt.sc/10uqxl1
    Can you check it right now?
  • Customer

    Posted by: djya, Mar 25, 2021 at 08:01 (3 year ago)

    Dear Yame,

    Thanks for your answer.
    I have checked my web explorer, i find that i was connected to the server, i think that was the problem, maybe....
    i just logged off all my connections; please, try again..

    Thanks.
    BR.
  • Customer

    Posted by: Maason, Mar 27, 2021 at 02:24 (3 year ago)

    Goodmorning,djya
    Could you connect to me via skype: mod.kutethemes@gmail.com ? I would like to live chat and need more information from you.
    Waiting your connection...
    Regards
  • Customer

    Posted by: Maason, Mar 27, 2021 at 02:26 (3 year ago)

    Also please connect to your host provider and increase these values in the php.ini file before. It maybe the cause
    Thanks
  • Customer

    Posted by: Maason, Mar 27, 2021 at 08:26 (3 year ago)

    Please change these values
    phpinfo-605eec216d0cf.png

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