HomeSupport systemWordPressBoutiqueElementor not working in one device
  • Customer

    Elementor not working in one device

    Posted by: beedle_es Mar 20, 2021 at 13:17 (3 year ago)
    Whenever we try to open elementor to edit the template, it doesn't open in the device of one of the developers. In one of the devices it opens and works correctly, however, in the other using the same account it doesn't open and just keeps loading forever. He has tried using safe mode but still doesn't work
  • Customer

    Posted by: yame, Mar 22, 2021 at 01:39 (3 year ago)

    Hi, @beedle_es

    Could you please take the screenshot?
    I am trying to edit the Homepage and I see it works: https://prnt.sc/10s172v
    Just let me know where you see the problem then I will check again. Also, provide your FTP account then my coder will check the problem in code if needed.
    Thank you!

    Regards,
    Yame

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