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Demo 19

By davoudbagheri in WordPressKuteShop, Jan 14, 2021 at 20:31

Hi, @davoudbagheri

So please provide me your admin account. I will check for you

Regards,
Yame

 1

By: yame
4 year ago Jan 16, 2021 at 10:03

Page Editing Problem

By Extentdc in WordPressBiolife, Dec 30, 2020 at 13:23

My coder just wants to know if Woo supports that tax calculation method or not.
Because according to the logic of Woo, we cannot intervene to fix this

 9

By: yame
4 year ago Jan 18, 2021 at 02:20

Customized installation

By SHAMBHA in WordPressKuteShop, Jan 15, 2021 at 09:02

Hi, @SHAMBHA

I will close this ticket because your issue was solved via Gmail. Thank you!

Regards,
Yame

 1

By: yame
4 year ago Jan 20, 2021 at 01:59

Theme's few features are not working properly

By amama251 in WordPressArmania, Jan 14, 2021 at 01:13

Your hosting is really weak so my coder had to import manually for you.
Your admin account is not correct: https://prnt.sc/x34jcz. You might change it
Slider: You can refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/5-revolution-slider-images-do-not-show/ If it still does not work, pls provide me again your admin account. I will check for you
Currency: https://prnt.sc/x34uj9 ...

 3

By: yame
4 year ago Jan 18, 2021 at 01:52

2021 model products tab does not open

By emirdekoratif in WordPressArmania, Jan 16, 2021 at 10:17

Hi, @emirdekoratif

I select another target: https://prnt.sc/x3d3hx and products show

Regards,
Yame

 1

By: yame
4 year ago Jan 18, 2021 at 03:34

Prices are unvailable to set up through the Facebook Event Setup tool

By eyalnir75 in WordPressArmania, Dec 28, 2020 at 06:42

Pls contact me via Skype: vetyame
I will support directly for you

 8

By: yame
4 year ago Jan 20, 2021 at 02:49

Update WP Bakery

By public_fibre in WordPressOcolus, Jan 17, 2021 at 14:44

Hi, @public_fibre

The plugin is being in the latest version: https://prnt.sc/x3v4b6
Please check again.

Regards,
Yame

 1

By: yame
4 year ago Jan 18, 2021 at 07:24

revolution slider doesn't work

By WizardRabbit in WordPressBiolife, Dec 29, 2020 at 06:49

It's really weird. Pls provide me again your admin account here. I need to check again.

 3

By: yame
4 year ago Jan 18, 2021 at 02:04

Help

By yalia in WordPressBiolife, Jan 13, 2021 at 00:03

DONE. Pls check your site now.
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 10

By: yame
4 year ago Jan 18, 2021 at 09:12

WP BAKERY

By addgency in WordPressBiolife, Jan 18, 2021 at 03:07

Hi, @addgency

I updated this plugin for you: https://prnt.sc/x3wmci
Please check your site.

Regards,
Yame

 1

By: yame
4 year ago Jan 18, 2021 at 07:43

Theme resource capacity issue

By sohamsolution in WordPressKuteShop, Jan 18, 2021 at 07:17

Hi, @sohamsolution

I see that you still do not install WP yet: https://prnt.sc/x6yf8n Please complete this
Also, the FTP account is not correct: https://prnt.sc/x6yg7y

Pls check then let me know
Regards,
Yame

 1

By: yame
4 year ago Jan 19, 2021 at 07:20

mobile/tablet version not like in demo

By athiess in WordPressBiolife, Jan 7, 2021 at 11:46

OMG. I checked all your screenshots and I think I replied :(
The ticket was pushed down and I have a lot of requirements. I am so sorry.
1. You are taking the screenshots from https://biolife.kute-themes.net/home-06/ This Biolife theme is using the Elementor template
Your site is from here: https://biolife.kutethemes.net/home-06/ This Biolife ...

 6

By: yame
4 year ago Jan 19, 2021 at 09:50

language translation

By emirdekoratif in WordPressArmania, Jan 18, 2021 at 12:27

Hi,

These texts will be translated in Woo. You have to search one by one the text: https://prnt.sc/xcu6re
Pls try then let me know

 2

By: yame
4 year ago Jan 21, 2021 at 09:14

Slow site

By nillle in WordPressTuran, Jan 18, 2021 at 13:25

Hi, @nillle

You should try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Install the WP Super Cache
6. Contact your hosting administrator to increase the speed
Hope it useful for ...

 1

By: yame
4 year ago Jan 20, 2021 at 07:34

Trouble with check - code failure

By einrum in WordPressOcolus, Jan 18, 2021 at 13:51

Hi, @einrum

Please provide me your FTP account also
Then my coder will help you to check it

Regards,
Yame

 1

By: yame
4 year ago Jan 20, 2021 at 07:41

Ovic addon toolkit

By rouge87 in WordPressArmania, Jan 15, 2021 at 11:01

Hi,

If you still see this reply, please contact me via Skype: vetyame I will support you this issue directly

 3

By: yame
4 year ago Jan 20, 2021 at 07:45

Error Bootstrap's JavaScript in Prestashop Boutique theme

By jarcopower in PrestashopBoutique, Jan 15, 2021 at 21:28

I got the answer: He said that the error in your screenshot did not belong to the theme. It is from the Bootstrap's in your Admin.
So please check again with your hosting to solve this.

Thank you!

 5

By: yame
4 year ago Jan 20, 2021 at 07:47

how can i translate my page on Kute Boutique

By Zehirlioglu in WordPressBoutique, Jan 8, 2021 at 23:32

I guess that you are wanting to build a multi-language site.
If that, you can use the plugin WPML. It is the paid plugin so it can translate your site into multi-language.
If your site is just a single language, you can use the plugin Loco. It is free and you ...

 9

By: yame
4 year ago Jan 20, 2021 at 07:51

Footer 16

By yalia in WordPressBiolife, Jan 19, 2021 at 05:24

Hi, @yalia

This is just the name of the menu item we put to call the name.
The Footer 16 uses some available menus. For example https://prnt.sc/x9tm5i So it doesn't need to create a new menu named Footer 16 in Menus

Hope you understand
Regards,
Yame

 1

By: yame
4 year ago Jan 20, 2021 at 08:00

header

By yalia in WordPressBiolife, Jan 19, 2021 at 05:46

Hi, @yalia

DONE. The colors are changed:
https://prnt.sc/x9vzxp

Css is here: https://prnt.sc/x9w0lm

Regards,
Yame

 1

By: yame
4 year ago Jan 20, 2021 at 08:34

header

By yalia in WordPressBiolife, Jan 19, 2021 at 06:28

This issue was replied to this ticket: https://support.kutethemes.com/topic/show-topic/74822

Please check. Thank you!

 1

By: yame
4 year ago Jan 20, 2021 at 08:34

Javascript error on Ocolus modules

By dealeo in WordPressOcolus, Jan 19, 2021 at 11:27

Hi, @dealeo

It is because you still do not update VC plugin.
DONE. Pls check then let me know

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Jan 20, 2021 at 09:06

Problems installing demo 19

By marcobro2020 in WordPressBoutique, Jan 14, 2021 at 19:01

Because in Theme Options, you still do not replace the logo of the theme: https://prnt.sc/xesnkg
So you can send me your logo then I will help you

 12

By: yame
4 year ago Jan 22, 2021 at 02:49

Add to cart button in mobile view

By traxlerm in WordPressArmania, Jan 21, 2021 at 09:53

Hi, @traxlerm

There are 2 ways you can use:

1. Use css code:

.armania-mobile-style-01.single-product .entry-summary .added_to_cart, .armania-mobile-style-01.single-product .entry-summary .product-buy-now, .armania-mobile-style-01.single-product .entry-summary .single_add_to_cart_button{
-webkit-transform: translateY(-60px);
-moz-transform: translateY(-60px);
-ms-transform: translateY(-60px);
-o-transform: translateY(-60px);
transform: translateY(-60px);
}

2. Select the second layout in Theme ...

 1

By: yame
4 year ago Jan 26, 2021 at 03:01

Mobile Layout Text edit

By traxlerm in WordPressArmania, Jan 17, 2021 at 11:54

You're welcome.
So I will close this ticket. If you need any help, please submit a new one then I will help you

Regards,
Yame

 3

By: yame
4 year ago Jan 26, 2021 at 02:56

Cart Page Text is too far to the right

By traxlerm in WordPressArmania, Jan 21, 2021 at 10:30

DONE. HE has added the css code in Theme Options. line 8-10.
You should backup this code when you update the theme in the future

 2

By: yame
4 year ago Jan 26, 2021 at 09:13

KuteShop theme conflicts with Dokan Plugin

By roraproduction in WordPressKuteShop, Jan 9, 2021 at 15:07

Are you still using the lower version of this theme: https://prnt.sc/xmrczo?
I shared with you the new version. Have you updated your site? If you updated and the problem still persisted, just let my coder check again.
We already tested this problem on our site and then we released the new version ...

 5

By: yame
4 year ago Jan 26, 2021 at 02:42

Theme Update Error

By ilkinozturkk in WordPressBoutique, Jan 21, 2021 at 13:06

Hi, @ilkinozturkk

Could you please provide me again your admin + FTP account?
After updating the theme, your site became broken immediately, right?
My coder needs to take a look then will give you the correct answer. Thank you!

Regards,
Yame

 1

By: yame
4 year ago Jan 26, 2021 at 02:33

Kutetheme Upgrade Help Required

By surridgep in WordPressKuteShop, Dec 27, 2020 at 23:26

Hi Pete,

I got the feedback from my coder. You are using the lower version of this theme (1.x)
We have not had any updated version since we developed the new version (3.x) for the theme. And now the new version using the Elementor template.
So, if you want to upgrade your ...

 10

By: yame
4 year ago Jan 25, 2021 at 03:05

change domain

By yalia in WordPressBiolife, Jan 22, 2021 at 06:35

Hi, @yalia

Have you changed your admin account: https://prnt.sc/xfml1v?
I cannot access your site. Pls check again

Regards,
Yame

 1

By: yame
4 year ago Jan 22, 2021 at 09:21

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