• Customer

    KuteShop theme conflicts with Dokan Plugin

    Posted by: roraproduction Jan 9, 2021 at 15:07 (3 year ago)
    Hi, I am building a Multi-Vendor Website with Kuteshop and Dokan. When I try to ADD NEW PRODUCT from the seller dashboard, I am unable to select categories. I have tried deactivating plugins, uninstalling and reinstalling the Dokan Plugin. After trying many things, what I have found is that the problem is with the theme. I tried other themes and everything works normally. Please assist.

  • Customer

    Posted by: yame, Jan 11, 2021 at 08:33 (3 year ago)

    Hi, @roraproduction

    My coder is checking for you. I will inform you when I get his answer.
    Thanks for your patience!

    Regards,
    Yame
  • Customer

    Posted by: roraproduction, Jan 12, 2021 at 01:16 (3 year ago)

    Thank you very much for your response. Please solve the issue asap. As we are building a new site and we are stuck here. I just checked now, and the problem persists. Hopefully, you will provide a solution and we don't have to move to another theme. Thanks
  • Customer

    Posted by: yame, Jan 13, 2021 at 02:40 (3 year ago)

    I got his answer:

    DONE. He fixed it in the latest version but this version is not released yet.
    So I will provide you with the share link in the Secret information box below. Please update your theme to the new version: 1.0.2
    If you have any customization in the Main theme, please backup first then update the theme

    Regards,
  • Customer

    Posted by: roraproduction, Jan 21, 2021 at 12:39 (3 year ago)

    Hello Dear, there problem still persists and I want to shift to other theme. This time I need similar theme where I can use it on Shopify. Do you think I can do that ? I wanted to implement it on Shopify store ...
  • Manager

    Posted by: yame, Jan 26, 2021 at 02:42 (3 year ago)

    Are you still using the lower version of this theme: https://prnt.sc/xmrczo?
    I shared with you the new version. Have you updated your site? If you updated and the problem still persisted, just let my coder check again.
    We already tested this problem on our site and then we released the new version to fix it. It is weird when you can't get the latest functions of the theme.
    Pls update then let me know if you still see the problem

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