• Customer

    revolution slider doesn't work

    Posted by: WizardRabbit Dec 29, 2020 at 06:49 (3 months ago)
    The theme revolution slider is used to build the theme but the plugin doesn't load at all. i cant launch the plugin to add slide or modify the slides.
    I tired to contact the plugin developers and they asked for member license which didn't came with the theme. so in another way, the theme is sold with unauthorized plugins.
    And even the support team of theme doesn't reply to tickets or skype account they shared earlier.
    I am thinking of requesting a refund for this fraud.
    This is the last try for reaching support to solve the problem. its been more than 3 weeks i'm struggling to debug this broken sold theme.
    ive been fooled with the high review, and getting zero support now!

  • Customer

    Posted by: yame, Jan 5, 2021 at 08:37 (3 months ago)

    Hi, @WizardRabbit

    Firstly, I would like to say sorry and thank you so much for your patience. I was not well in the past few days so I could not go online.
    About this issue, I already sent you the reply via Skype.

    Thank you so much!
  • Customer

    Posted by: WizardRabbit, Jan 17, 2021 at 15:05 (3 months ago)

    I identified the problem! I had to downgrade one version earlier of wordpress. The revolution slider doesn't load on the latest version of wordpress!!!
  • Manager

    Posted by: yame, Jan 18, 2021 at 02:04 (3 months ago)

    It's really weird. Pls provide me again your admin account here. I need to check again.

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